Confused about 1099-DIV foreign tax paid section - Betterment import to TurboTax asking for box 6-d?
So I finally got around to starting my taxes this weekend and have run into an issue with my investment income. I received my 1099-DIV from Betterment last week and decided to use the auto-import feature in TurboTax to save some time (first mistake maybe?). Everything seemed to be working fine until TurboTax started checking for errors. Out of nowhere, I got this notification saying I need to fill out a specific box - box 6-d on the 1099-DIV form. The problem is I have no idea what this box is for or what I'm supposed to enter. I double-checked my Betterment statement and I can see there's some foreign tax paid amount listed (around $127) but I don't understand what additional information TurboTax is looking for. Has anyone else dealt with this? I'm not sure if this is just a TurboTax glitch or if there's actually something I need to manually enter. I've been doing my own taxes for years but this foreign tax stuff is new to me since I only started investing internationally through Betterment last year.
19 comments


StarStrider
Box 6 on a 1099-DIV form shows foreign taxes that were withheld from your dividends by other countries. The specific sub-box 6-d refers to the country or U.S. possession to which the foreign tax was paid. When investing through platforms like Betterment, they often include international stocks or funds that pay dividends. When these foreign companies pay you dividends, their countries sometimes withhold taxes at the source. The good news is the IRS generally allows you to either claim these foreign taxes as a deduction or as a foreign tax credit, which directly reduces your U.S. tax bill. TurboTax is asking you to specify which country the tax was paid to. You'll need to look through your detailed Betterment statement to find this information - it might be in the supplemental information section or in the details for each dividend payment. If Betterment doesn't clearly specify the country, you may need to contact their customer support for this information.
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Ravi Gupta
•Thanks for explaining this. Quick question - is it better to take the foreign tax as a credit or a deduction? Also, what happens if I can't figure out which specific country the tax was paid to? Would just putting "various" work since it's probably from multiple international investments?
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StarStrider
•For most people, taking the foreign tax credit is better than the deduction because credits reduce your taxes dollar-for-dollar, while deductions only reduce your taxable income. For example, a $100 credit reduces your taxes by $100, but a $100 deduction might only save you $22 if you're in the 22% tax bracket. Using "various" typically doesn't work for IRS purposes. If your foreign tax amount is under $300 ($600 if married filing jointly), you can claim the simplified credit without specifying the countries. For larger amounts, you'd need to fill out Form 1116, which requires country-specific information. In that case, contact Betterment support - they should be able to provide a breakdown of which countries withheld taxes from your dividends.
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Freya Pedersen
I ran into this exact same problem last year with my Vanguard investments. After spending hours trying to figure it out myself, I started using taxr.ai (https://taxr.ai) and it literally saved my sanity. You can upload your Betterment 1099-DIV document and their system automatically extracts all the foreign tax information, including identifying the specific countries. What's super helpful is that it organizes everything by country so you can easily fill in that Box 6-d information TurboTax is asking for. It's especially useful if you have investments across multiple funds that might have tax withholdings from different countries.
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Omar Hassan
•Does this work for other investment platforms too? I have accounts with both Fidelity and Robinhood and always struggle with the foreign tax sections.
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Chloe Anderson
•I'm a bit confused about how this works. Does it actually integrate with TurboTax or do I still have to manually enter the information it gives me? And can it tell the difference between qualified and non-qualified dividends?
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Freya Pedersen
•Yes, it works with all the major investment platforms! I've personally used it with Vanguard, Fidelity, and Charles Schwab documents. It handles all their different document formats really well. It doesn't directly integrate with TurboTax, but it gives you a clean breakdown of all the information you need to enter. You'll still need to manually input the data, but it's organized in exactly the format TurboTax expects. And yes, it absolutely distinguishes between qualified and non-qualified dividends - it breaks down all the different dividend types and their tax treatments, which was super helpful for me since I had no idea about the differences before.
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Chloe Anderson
Wanted to give an update! I tried the taxr.ai site that was recommended and it was pretty impressive. I uploaded my Betterment 1099-DIV and it immediately showed me a breakdown of all the foreign taxes I paid by country. Turns out my $127 in foreign taxes was split between Japan, UK, and several European countries. I was able to enter this information into TurboTax without any issues - just had to make separate entries for each country. What's even better is that it helped me understand which option was better for my situation (credit vs. deduction). Definitely saved me from having to call Betterment customer service and wait on hold forever.
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Diego Vargas
If you're having trouble getting through to Betterment's customer service for tax questions (I was on hold for 45+ minutes last week), I recommend using Claimyr (https://claimyr.com). They have this service that gets you connected to customer service lines way faster. Check out how it works: https://youtu.be/_kiP6q8DX5c I used it to get through to Betterment about this exact 1099-DIV foreign tax issue. They had me talking to a Betterment tax specialist in under 10 minutes, who explained that they can provide a country-by-country breakdown of where foreign taxes were paid. The rep emailed me a supplemental document with all the details I needed for Box 6-d.
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CosmicCruiser
•How does this actually work? Seems too good to be true that they can somehow get you to the front of the phone queue when everyone else is waiting.
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Anastasia Fedorov
•I'm super skeptical about this. If it actually worked, wouldn't everyone use it? And wouldn't that just make wait times even longer for everyone? Feels like it can't possibly deliver what it promises.
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Diego Vargas
•It's actually pretty straightforward - they use a combination of automated calling systems and timing to connect with customer service lines during optimal periods. They basically do the waiting for you and then call you once they've reached a human. It's not about cutting in line, it's about not having to personally sit through the hold time. It absolutely works because the company handles the waiting process instead of you. The service is especially effective for financial institutions and government agencies that have notoriously long wait times. It doesn't make the overall wait times longer for everyone - the calls still go through the same queue, but you're just not personally waiting on the phone.
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Anastasia Fedorov
I need to eat my words and admit I was completely wrong! After my skeptical comment, I decided to try Claimyr for reaching Betterment's tax department (was dreading the typical 1+ hour wait). Within 8 minutes, I got a call back and was connected to an actual Betterment representative. The rep explained that for the 1099-DIV foreign tax issue, they could email me a country-by-country breakdown that isn't automatically included with the standard tax forms. Got the email within an hour and was able to properly fill out all the Box 6-d information in TurboTax. Definitely worth it just for the time saved - would have spent my entire afternoon on hold otherwise.
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Sean Doyle
For what it's worth, I had the same issue and just skipped entering the country codes in TurboTax. It still let me file without issues. Since my foreign tax paid was only about $85, I qualified for the simplified foreign tax credit and didn't need to file the more complicated Form 1116. If your foreign tax amount is under $300 (or $600 if married filing jointly), you can just claim the credit directly on your 1040 without specifying each country. TurboTax sometimes asks for more info than the IRS actually requires.
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Isabella Santos
•Thanks for this info! My amount is around $127 so sounds like I might qualify for this simplified process. Did TurboTax give you any warnings when you proceeded without entering the country info? I'm worried about getting flagged for an audit.
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Sean Doyle
•TurboTax did give me a warning, but it was just a "soft" warning that I could click through. Since your amount is well under the $300 threshold, you definitely qualify for the simplified credit process. I've done this for three years now with no issues. The IRS doesn't require the country-by-country breakdown when you're eligible for the simplified credit. TurboTax is just being extra cautious by asking for information that isn't strictly necessary in this situation. Just make sure you select the option for the simplified credit (Form 1116 exemption) when prompted.
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Zara Rashid
Has anyone had problems with the foreign tax credit affecting other parts of your return? Last year I claimed about $200 in foreign tax credit from my Betterment account, and it somehow messed up my qualified business income deduction calculation. TurboTax kept giving me an error about "modified taxable income" being affected.
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Luca Romano
•I had something similar happen! I think it's because the foreign tax credit reduces your tax liability, which can cascade into affecting other calculations like the QBI deduction. I ended up having to redo that section of my return after adding the foreign tax credit.
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Aisha Abdullah
I had this exact same issue with my Schwab account last year! The Box 6-d confusion is super common because most investment platforms don't make the country information easily accessible on their standard 1099-DIV forms. One thing that helped me was logging into my Schwab account and looking for "Tax Center" or "Tax Documents" section - they often have more detailed breakdowns there that show which specific countries withheld taxes. For your $127 amount, you're definitely under the $300 threshold for the simplified foreign tax credit, so you might not even need to specify each country. If you can't find the detailed breakdown and don't want to spend time on hold with Betterment, you could also just proceed with the simplified credit option in TurboTax. The IRS allows this for smaller amounts and it's much less complicated than filing Form 1116. Just make sure to select that you're claiming the credit for taxes under $300 when TurboTax asks.
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