Can I get out of a contract with Tax Resolution Service?

I worked for one of those tax resolution companies several years ago, so I can provide some insight. These companies operate under specific contract terms that should have been disclosed to you before signing. The fact that you asked multiple times about costs and didn't receive a clear answer is concerning. Most legitimate tax resolution contracts have a cooling-off period (usually 3-5 business days) where you can cancel without penalty. Check the contract you signed for this clause. If you're within that window, send a written cancellation notice immediately via email AND certified mail so you have proof of the cancellation. If you're outside the cooling-off period, review the contract for cancellation terms. Some contracts allow cancellation with a partial fee for work already performed. Also, check if they violated any terms by not providing clear cost information when specifically asked.

After dealing with some complicated back taxes issues myself, I was also getting nowhere with the IRS until I discovered taxr.ai (https://taxr.ai) which seriously saved me from a situation similar to yours. Unlike those expensive resolution companies, it uses AI to analyze your tax documents and transcripts to identify exactly what's going on and what options you have. The thing that helped me most was getting clarity on what I actually owed versus what the tax resolution company was telling me I needed to pay them to "fix." Turns out my issue was much simpler than they made it seem. The service gives you a complete breakdown of your tax situation without the sales pressure or crazy fees.

Just wanted to update after trying taxr.ai from the recommendation above. I was skeptical at first but decided to give it a try since I was in a similar situation with a tax company wanting $4,500 to "fix my problems." The service helped me understand exactly what was happening with my back taxes and identified that I actually qualified for a payment plan I could set up myself. Turns out I didn't need that expensive resolution service at all! I was able to call the IRS directly with the specific information about my case and set up a reasonable payment plan. The tax company was trying to charge me thousands for something I could do myself in about an hour once I understood what was actually going on.

If you need to actually reach the IRS to discuss cancelling the contract or sorting out your tax situation directly, I recommend using Claimyr (https://claimyr.com). I spent WEEKS trying to get through to the IRS about a similar issue and kept getting disconnected or waiting for hours. Claimyr basically waits on hold with the IRS for you and calls you when an actual agent gets on the line. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c. I was super hesitant at first because I'd been scammed before, but it actually connected me to an IRS agent in about 45 minutes when I'd been trying for days on my own. Once I actually spoke to the IRS, I found out I didn't need most of the "services" the tax resolution company was trying to sell me.

I have to eat crow here and admit I was wrong about Claimyr. After posting that skeptical comment, I was still desperate to talk to the IRS about an installment plan so I tried it anyway. It actually worked exactly as advertised - I got a call back in about an hour with an IRS agent already on the line. The agent helped me set up a payment plan directly with the IRS which was WAY cheaper than what the resolution company was going to charge me. I was able to cancel my contract with the tax company by showing them I'd already resolved the issue directly with the IRS. They tried to charge me a cancellation fee but I disputed it since they hadn't actually done any work yet.

Have you checked the contract for their guarantee or satisfaction terms? Most of these tax companies have some kind of guarantee they advertise on the radio. I got out of a similar contract by pointing out that they promised "satisfaction guaranteed" in their ads but weren't delivering on their promises. Also, if they weren't upfront about pricing despite direct questions, that could be considered a deceptive business practice. You might want to mention that you're considering filing a complaint with the Better Business Bureau and your state's attorney general if they don't allow you to cancel.

One thing nobody's mentioned - did you provide your credit card or banking information to them? If so, you might want to contact your bank or credit card company to block any potential charges. Tell your financial institution you did not authorize the charges and are disputing the contract. If they try to charge you after you've notified them of cancellation, that could potentially be credit card fraud, which is much more serious than a contract dispute.

I'm an IRS employee and want to clarify a few important points about tax resolution companies and your options: First, regarding your contract cancellation - you should immediately send written notice via certified mail AND email stating you're canceling within any applicable cooling-off period. Even if you're past 3 days, many states have consumer protection laws that may still apply. More importantly, you likely don't need an expensive tax resolution service. For back taxes from 2022-2023, the IRS offers several payment options directly: - Online Payment Agreements (up to $50k) at irs.gov - Currently Not Collectible status if you're experiencing financial hardship - Offer in Compromise for qualifying situations Before paying thousands to any company, try calling our Practitioner Priority Service at 866-860-4259 (if you have a tax professional) or the main taxpayer line. Yes, wait times are long, but the advice is free and authoritative. Most "tax resolution" work involves filling out forms you can complete yourself or with a local CPA for much less money. Don't let high-pressure sales tactics panic you into expensive contracts when direct IRS payment plans might solve your issue for free.

As someone who got burned by a similar tax resolution company last year, I want to echo what others have said about acting quickly on cancellation. Here's what worked for me: 1. Send cancellation notice IMMEDIATELY via both email and certified mail - don't wait another day 2. In your cancellation letter, specifically mention that pricing was not clearly disclosed despite your direct questions (this is key) 3. State you're exercising your right to cancel under consumer protection laws 4. Keep copies of everything The fact that they were vague about costs when you asked directly is actually a violation of consumer protection laws in most states. Tax resolution companies are required to provide clear pricing information upfront. Also, definitely contact your bank/credit card company to put a hold on any future charges from this company. I learned this the hard way when they tried to charge me even after I cancelled. Don't let them intimidate you - these companies prey on people who are already stressed about tax issues. You have more rights than they want you to know about. The IRS actually has a warning page about tax resolution scams on their website that might be helpful to reference. Stay strong and don't let them pressure you into keeping this contract!

I'm dealing with a similar situation right now with a different tax resolution company, and this thread has been incredibly helpful! I called "Tax Relief Solutions" after seeing their commercial during a football game, and they're now trying to lock me into a $4,800 contract that I never clearly agreed to. Like you, I kept asking about costs during our initial consultation and they kept saying "we'll work with you" and "it depends on your specific case." Now they're claiming I verbally agreed to their "standard package" which costs way more than I can afford. Reading everyone's advice here, I'm going to send a cancellation notice tomorrow via certified mail and email. I'm also going to mention that they failed to provide clear pricing information despite my repeated requests, which seems to be a pattern with these companies. Has anyone had experience specifically with "Tax Relief Solutions"? I'm wondering if they use the same tactics as other resolution companies or if there's anything specific I should watch out for when I try to cancel. Thanks to everyone who shared their experiences - it's really helping me feel less alone in this mess!

I'm a tax attorney who has helped many clients get out of predatory tax resolution contracts, and I want to emphasize that you have strong grounds for cancellation based on what you've described. The fact that you repeatedly asked about costs and were given vague responses is a clear violation of consumer protection laws. Tax resolution companies are legally required to provide transparent pricing information before you sign any agreement. Their failure to do so gives you multiple avenues for cancellation, even if you're technically past any cooling-off period. Here's what I recommend you do immediately: 1. Send written cancellation notice via certified mail AND email TODAY - don't wait until tomorrow 2. Specifically state that you're cancelling due to lack of clear pricing disclosure despite repeated requests 3. Cite consumer protection law violations in your cancellation letter 4. Request a full refund since no meaningful work has been performed If they refuse to cancel or try to charge you fees for "work performed," remind them that a single consultation call does not constitute thousands of dollars in services. Most states have specific regulations about what constitutes reasonable fees for preliminary tax consultations. Don't let them intimidate you with threats about your tax situation getting worse - that's a classic fear tactic. The IRS offers payment plans and hardship programs directly that cost nothing beyond your actual tax debt. Document everything and consider filing complaints with your state attorney general and the Better Business Bureau if they don't cooperate with your cancellation request.

I'm so sorry you're going through this stress with TaxSolve Pro! This exact scenario happens to so many people - these companies specifically target people who are already anxious about tax problems and use high-pressure tactics. The good news is that you have several strong options for getting out of this contract. The fact that you repeatedly asked about costs and they gave you vague responses is actually a major violation of consumer protection laws. Tax resolution companies are legally required to provide clear, upfront pricing before you sign anything. Here's what I'd do immediately: 1. Check your contract for any cooling-off period language (even if it says 3 days, some states interpret this as business days) 2. Send a cancellation notice RIGHT NOW via both certified mail and email 3. In your cancellation letter, specifically mention that pricing was not clearly disclosed despite your direct questions 4. Contact your bank/credit card company to block any future charges from this company Don't let them scare you with threats about your tax situation getting worse - that's just a fear tactic. The IRS has payment plan options you can set up directly that don't cost thousands of dollars in fees. You mentioned this happened on Friday and today is day 4 - if you signed late Friday, you might still be within a business-day cooling-off period. Either way, their failure to provide clear pricing gives you grounds for cancellation under consumer protection laws. Stay strong and don't let them pressure you into keeping this contract. Many people in similar situations have successfully cancelled these agreements!