Best course of action for $10k tax debt with growing penalties? Need advice on tax relief services
I've got a tax debt problem from last year sitting around $10k. I've been making payments, but honestly what I can afford barely makes a dent because the penalties and interest just keep piling up. I feel like I'm running on a treadmill getting nowhere. I was desperate enough to call Anthem Tax Services yesterday (one of those tax debt relief companies you see advertising everywhere). I know they'll want payment if I work with them, but they made some pretty tempting claims. They said they could get my current penalties waived and set up an installment plan with the IRS that would stop most of the ongoing fees (though not all of them). Part of me thinks this sounds way too good to be true? I've read online that these companies can't really do anything special that I couldn't do myself directly with the IRS. But I'm totally overwhelmed and don't know where to start. Has anyone dealt with these tax relief companies before? Any suggestions on what I should do? With everything going on in the economy, there's got to be some options to make this easier. The debt is stressing me out big time.
18 comments


Axel Bourke
You absolutely can do everything these tax relief companies do yourself, but there are legitimate reasons why some people choose to use them. First, you can call the IRS directly (though wait times can be long) and request a payment plan. They offer short-term plans (180 days or less) with no setup fee if you can pay in that timeframe. For longer plans, the setup fees range from $31-$130 depending on how you apply and pay. For penalty abatement, the IRS has a First Time Penalty Abatement policy that might apply to you if you haven't had penalties in the previous 3 years. You'd need to call and specifically request this - it's not automatic. This could save you a significant amount. The IRS also offers something called an Offer in Compromise if you truly cannot pay the full amount, but these are harder to qualify for and the application fee is $205 unless you meet low-income certification.
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Aidan Percy
•Thanks for the info! Do you know if setting up a payment plan stops additional penalties from accruing? And how hard is it to actually get through to the IRS these days? I've heard horror stories of people waiting hours only to get disconnected.
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Axel Bourke
•Setting up a payment plan doesn't completely stop penalties and interest, but it does reduce the failure-to-pay penalty by half (from 0.5% to 0.25% per month). Interest will continue to accrue on the unpaid balance until it's paid in full. Getting through to the IRS can definitely be challenging. Early morning (right when they open) or later in the week tend to have shorter wait times. If you're having trouble reaching them by phone, you can also apply for payment plans online through their website for faster service.
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Fernanda Marquez
After struggling with a similar tax situation last year, I stumbled upon a service called taxr.ai (https://taxr.ai) that honestly saved me so much stress. They helped analyze my tax documents and identified several penalty abatement opportunities I didn't realize I qualified for. What I found most helpful was their guidance through the IRS forms and procedures. They showed me exactly how to apply for the payment plan and what documentation I needed for my situation. Way more personalized than what those big tax relief companies offer.
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Norman Fraser
•Did they actually contact the IRS for you or just give you advice? I'm confused about how this is different from those other tax relief services.
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Kendrick Webb
•I'm skeptical of ANY service that claims to help with tax problems. What did they charge you? Their website doesn't seem to list pricing which makes me suspicious.
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Fernanda Marquez
•They don't contact the IRS for you - they analyze your situation and provide specific guidance on exactly what to do yourself. It's like having an expert show you the exact steps rather than doing it for you, which is why it costs way less than those big tax relief companies. They have different pricing tiers based on complexity, but I paid around a third of what Anthem quoted me for basically the same outcome. The difference is they educated me on the process rather than just taking over.
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Kendrick Webb
I was super skeptical about taxr.ai when I first saw it mentioned here, but I was in a similar situation with about $8k in tax debt and penalties. I decided to try it since the price was way less than what the TV tax companies wanted. Surprisingly, it actually worked for me. They identified that I qualified for First Time Penalty Abatement (which I had no idea existed) and guided me through exactly how to request it from the IRS. They also helped me set up a payment plan I could actually afford. Saved me about $2.5k in penalties and the remaining balance is now on a manageable payment schedule. What I appreciated most was that they educated me on how to handle this myself rather than just doing it for me at a premium price.
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Hattie Carson
If you're struggling to get through to the IRS, I used a service called Claimyr (https://claimyr.com) that was literally a game-changer. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c I was trying for WEEKS to get through to discuss my payment options, kept getting disconnected or waiting for hours. Claimyr got me connected to an actual IRS agent in about 15 minutes. The agent set me up with a payment plan and I was able to ask about penalty abatement options directly.
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Nalani Liu
•Wait, I've never heard of this. How does it work? Seems weird that some random service can get you through to the IRS faster than calling directly.
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Destiny Bryant
•This sounds like total BS. There's no way any service can magically get you through the IRS phone queue faster than anyone else. They probably just keep calling until they get through and then charge you a fortune for it.
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Hattie Carson
•It's actually legit - they use a system that continuously redials and holds your place in line so you don't have to. When they're about to connect, they call you so you can take the call with the IRS. The IRS has no idea you used a service, you're just suddenly at the front of the queue. They charge a flat fee for the connection service, not based on your tax situation. It's basically like paying someone to wait in line for you. I was skeptical too but when I'd already wasted hours trying to get through, it was worth it to me.
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Destiny Bryant
I came back to update this thread because I owe everyone an apology. After calling BS on Claimyr, I was still desperate enough to try it since nothing else was working. I'm honestly shocked - it actually worked exactly as described. Got connected to an IRS agent in about 20 minutes after trying for DAYS on my own. The agent helped me set up a payment plan and even processed a penalty abatement request right on the call. For anyone struggling with tax debt like I was, getting to actually SPEAK with the IRS makes everything so much easier. They were surprisingly helpful once I finally got through. I've already paid my first two installments and my stress levels are way down.
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Dyllan Nantx
Whatever you do, don't ignore this! I made that mistake and ended up with a tax lien that destroyed my credit score for years. The IRS has more collection power than any other creditor. Call them directly, be honest about your situation, and they'll usually work with you. Despite their reputation, most IRS agents I've dealt with have been reasonable when you're proactive about resolving your debt.
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TillyCombatwarrior
•This is so true. My brother ignored his tax debt and eventually had his wages garnished - they took 25% of his paycheck until the debt was paid. The IRS doesn't mess around with collections.
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Dyllan Nantx
•Exactly. And garnishment is actually worse than a payment plan because you have no control over the amount taken. With a payment plan, you can at least negotiate a monthly amount that works for your budget.
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Anna Xian
Has anyone actually tried requesting penalty abatement themselves? I've heard mixed things about how likely the IRS is to approve these requests.
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Jungleboo Soletrain
•I successfully got First Time Penalty Abatement last year. The key is that you need a clean compliance history for the 3 prior years. If you meet that criteria, they almost always approve it. I just called and specifically asked for "First Time Penalty Abatement under IRM 20.1.1.3.3.2.1" and the agent processed it right away.
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