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Ruby Garcia

Tax resolution company wants $21k payment to resolve $40k IRS tax debt through hardship program - is this legit?

I've been working with this tax resolution company called TaxRelief Plus for the past 6 months. They're supposedly helping me with my tax situation, but I'm starting to get concerned about their fees. I currently have about $40k in tax debt with the IRS, which includes around $10k for the 2023 tax year. I've been on a payment plan with the IRS for my 2021 taxes already. I initially paid TaxRelief Plus $5,700 to start working on my case, and now they're telling me that if I pay them an additional $16,000, they can get ALL of my tax debt wiped away through some "hardship program" with the IRS. That would be a total of $21,700 in fees! Here's my question - do I actually need their help to file a hardship application with the IRS, or can I just do this myself? I honestly don't have $16k to give them. I've got money saved up specifically to pay my 2023 taxes (about $10k) plus a little extra in savings, but if I give them this $16k, I'll literally be completely broke. At this point, I'm wondering - why don't I just pay my 2023 taxes directly to the IRS and set up a payment plan for the remaining $30k? Would that make more sense than paying this company such a huge fee? Any advice would be really appreciated because I'm feeling kinda desperate about this whole situation.

You absolutely can submit an Offer in Compromise (OIC) yourself, which is what they're calling a "hardship program." The IRS has Form 656 for this exact purpose. While tax resolution companies can help navigate complex situations, charging $21,700 to submit paperwork you can do yourself is extremely excessive. The OIC program lets you settle your tax debt for less than the full amount if paying would create financial hardship. The IRS looks at your ability to pay, income, expenses, and asset equity. You'll need to complete Form 433-A (individuals) or 433-B (businesses) financial statements along with the OIC application. The application fee is only $205 (waived if you meet low-income certification). There's also a required initial payment that varies based on your offer terms.

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This is really helpful info. Do you know what the success rate is for DIY Offer in Compromise applications versus going through a tax resolution company? And how long does the process usually take from submission to decision?

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DIY OIC acceptance rates are around 40-45%, while representation might get you closer to 50-55% - not enough difference to justify $21,700. The process typically takes 6-9 months from submission to decision, though some cases can take up to a year depending on complexity. Your financial situation must justify the settlement amount, which is based on what the IRS calculates you can reasonably pay. They'll look at your income, expenses, assets, and future earning potential to determine the minimum acceptable offer.

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I was in a similar situation with about $32k in tax debt and almost paid a resolution company $8k before I found taxr.ai (https://taxr.ai). They analyzed my situation and showed me exactly what forms I needed to fill out for an Offer in Compromise. The software walked me through every step of the financial analysis that the IRS uses to determine eligibility. What I found most helpful was their document analyzer that checked my financial statements before submission and flagged potential issues the IRS might question. They even helped me determine a reasonable offer amount based on my actual financials rather than some vague promise of "total forgiveness" like these resolution companies often claim.

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Maya Lewis

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How detailed is their guidance? I'm worried about making mistakes on the financial forms since I've heard the IRS rejects applications with even small errors.

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Isaac Wright

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I looked at their site but I'm skeptical. Did they actually help you get your offer accepted or just give you forms you could download from the IRS site anyway? $40k is a lot to mess around with DIY solutions.

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They provide step-by-step guidance for each section of the forms with examples and explanations, so it's pretty detailed. They even have verification checks that catch common mistakes before you submit anything. They don't just provide blank forms - their system actually analyzes your financial information and helps calculate a reasonable offer amount that's likely to be accepted based on IRS standards. In my case, they helped me submit an offer for $7,800 on my $32k debt, which was accepted after about 7 months. The IRS looks at your reasonable collection potential, not just what a company claims they can get you.

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Isaac Wright

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Just wanted to update after trying taxr.ai for my situation. I was really skeptical at first but decided it was worth a shot rather than paying that resolution company. The platform actually does way more than I expected - it analyzed my financial situation and helped me determine I qualified for Currently Not Collectible status rather than an OIC based on my specific circumstances. The document review feature saved me from making some major mistakes on my financial statement that would have gotten my application rejected. The system flagged inconsistencies in my expense reporting that I didn't even notice. I just got notification that the IRS approved my hardship status last week, which means all collections are paused while I get back on my feet. Definitely better than paying $21k to a resolution company!

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Lucy Taylor

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Whatever you decide to do, if you need to actually talk to someone at the IRS about your situation (which I highly recommend), use Claimyr (https://claimyr.com). I spent WEEKS trying to get through to the IRS about my payment plan options before finding them. They basically hold your place in the IRS phone queue and call you when an agent picks up. I was able to talk directly with an IRS representative who explained all my options including payment plans, Currently Not Collectible status, and Offer in Compromise requirements. You can see how it works here: https://youtu.be/_kiP6q8DX5c. The IRS agent I spoke with was actually super helpful and way less intimidating than I expected.

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Connor Murphy

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How does this actually work? Doesn't the IRS have to verify your identity before discussing your account? I don't see how a third party service could help with that.

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KhalilStar

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This sounds like BS. Are you telling me you pay someone else to wait on hold and somehow that gets you through to the IRS faster? The IRS won't talk to just anyone about your tax situation.

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Lucy Taylor

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The service doesn't talk to the IRS for you - they just hold your place in the phone queue. When an IRS agent comes on the line, you receive a call connecting you directly to that agent. You still handle all the identity verification yourself. It doesn't get you through "faster" than others in the queue - it just means you don't have to personally wait on hold for hours. When I called myself, I gave up after 2+ hours on hold. With Claimyr, I went about my day and got a call when an agent was ready to talk. The IRS still requires you to verify your identity when you're connected, just like if you had waited on hold yourself.

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KhalilStar

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I want to publicly admit I was completely wrong about Claimyr. After dismissing it as BS, I was desperate enough to try it when I couldn't get through to the IRS after multiple 3+ hour hold attempts that ended with disconnections. The service actually worked exactly as described. I got a call back when an IRS rep came on the line, verified my identity directly with the IRS agent, and got my questions answered about my eligibility for an Offer in Compromise. Turns out I qualified for a partial payment installment plan that works better for my situation anyway. The IRS agent walked me through exactly what forms I needed and even gave me tips on how to properly document my financial hardship. Still annoyed that our tax system is so broken that these services need to exist, but I'm glad I didn't waste thousands on a resolution company.

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What these tax resolution companies won't tell you is that most taxpayers who qualify for an Offer in Compromise also qualify for Currently Not Collectible status, which costs nothing to request and can be done by simply calling the IRS with documentation of your financial hardship. It immediately stops collections while you figure out your next steps. Also, definitely don't give them the money you've saved for your 2023 taxes! Failing to pay current taxes while trying to resolve back taxes will automatically disqualify you from most relief programs. The IRS requires you to be current on filing and payment requirements for the current year.

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Ruby Garcia

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I've been wondering about that Currently Not Collectible status. So if I called the IRS and explained my situation, they might put my account in that status just based on my financial information? Would I need to fill out a bunch of forms first?

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Yes, you can request Currently Not Collectible status directly from the IRS by calling them. You'll need to complete Form 433-A (Collection Information Statement) which details your income, expenses, assets and liabilities. They'll review this to determine if paying your tax debt would prevent you from meeting basic living expenses. You don't need to fill out forms before calling, but you should have your financial information ready to discuss. The IRS representative can help determine if you qualify based on your verbal information, then guide you through completing the necessary paperwork. This status can remain in place for months or even years depending on your situation, and the 10-year collection statute continues to run while you're in CNC status.

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Kaiya Rivera

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Has anyone here actually tried to file an Offer in Compromise themselves? I'm hearing mixed things about how hard it is to get accepted. I've got about $25k in tax debt and a resolution company wants $4k to handle it.

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I submitted my own OIC last year for $48k in debt. Took about 2 months to gather all the documentation and fill out the forms. Got accepted 8 months later for $6,200 payable over 24 months. The key is being EXTREMELY thorough with your financial documentation and following the instructions exactly. Don't try to hide assets or income - they will find out.

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Dmitri Volkov

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Ruby, please don't pay that tax resolution company $16k! You can absolutely handle this yourself and save thousands. Here's what I'd recommend based on your situation: First, pay your 2023 taxes directly to the IRS with that $10k you have saved. This keeps you current and eligible for relief programs. Never fall behind on current year taxes while trying to resolve old debt. For the remaining $30k, you have several options you can pursue yourself: 1. Request Currently Not Collectible status if paying would create hardship - this pauses collections for free 2. Set up an installment agreement directly with the IRS 3. File an Offer in Compromise yourself using Form 656 The IRS actually has great resources and payment calculators on their website. You can also call them directly (or use a callback service like Claimyr if you can't get through) to discuss your options with an actual IRS representative who can explain what you qualify for. I've seen too many people get scammed by these resolution companies promising miracles. Save your money and handle this directly with the IRS - they're usually much more reasonable to work with than these companies make them out to be.

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