Anyone received their tax refund on Karma Money/Credit Karma Spend account yet?

Tax professional here. This is a common issue with some of the newer fintech banking platforms this year. Credit Karma Money (now Karma Money after the Cash App acquisition) has been experiencing delays processing IRS direct deposits. The delay is typically 1-5 business days beyond what traditional banks take. Since your deposit was sent May 8th and today is the 12th, you're only at 3 business days (not counting weekend). I'd recommend waiting until at least May 15th before taking further action. If it doesn't arrive by then: 1. Contact Karma Money support directly (their customer service is actually decent) 2. Ask them specifically about pending direct deposits from the Treasury 3. If they don't help, you may need to contact the IRS (though that's a last resort due to wait times) The good news is the IRS shows it as sent, which means your return was processed successfully. This is just a delay in the final leg of the journey.

I had the same problem and was stressing big time. I tried using this tool called taxr.ai that actually helped me figure out what was happening with my refund. The tool reads your IRS transcript and explained exactly where my money was in the process. Turns out my refund was flagged for a random verification but was released 2 days later. The predictions from the tool were spot on. I don't think I would've understood what was happening without it. Here's the link if you're interested: https://taxr.ai Seriously, way better than trying to decipher cryptic IRS codes or hoping someone on Reddit knows what's going on.

I was in the same situation last month and was literally losing my mind. After trying to call the IRS for 3 days straight and getting nowhere, I found this calling service called Claimyr (claimyr.com) that got me connected to an actual IRS agent. Best thing I've ever spent money on because the agent was able to see exactly where my refund was and confirmed it was sent to Karma but was delayed on their end. Got my money two days later. Talking to a real person saved me so much stress instead of just guessing what was happening.

I used Karma Money for my refund (about $1,850) and had zero issues. Showed up exactly when the IRS said it would, which was 3 days after the "sent" date. Maybe it depends on how much ur refund is?

The IRS AND these fintech banks are a joke. I've been waiting on a refund for 17 WEEKS now. First the IRS held it for "verification" now my bank is playing games. Never again using anything but a real bank for tax stuff.

FWIW I got my refund on my Karma Money account last week. It took exactly 4 business days after the IRS sent it. Don't stress too much yet.

Might want to check if Credit Karma/Karma Money put a hold on your deposit. I've heard they sometimes do that for large refunds (anything over $2k). You might need to contact their customer service directly to get them to release it.

ok so im late to the party on this, but has anyone tried using credit karma for the advance loan thing they do? i was thinking about doing that next year to get some $$ faster but now im worried after seeing this thread....

My story is a bit different but might help. I filed on March 18 and was supposed to get my refund direct deposited to Karma Money by April 1. It never showed up. After 3 weeks of checking daily and stressing, I finally got through to the IRS and found out they had rejected the deposit because the account number was off by ONE digit (my mistake when entering it). They mailed a paper check instead which finally arrived 6 weeks later. Check that your account info was entered correctly!

YES! I got my refund this year on Karma Money WITHOUT any issues. Filed through H&R Block on March 15, IRS sent it April 2, and it hit my Karma account April 6. No problems at all. $4,200 refund if that matters.

Maybe check your tax transcript? Would show if there's an issue on the IRS side. You can pull it from irs.gov

I'm dealing with exacttly the same problem with cashapp!! filed april 1st, irs says it was sent to my account on may 2nd but NOTHING in my cashapp. im starting to think these online bank things are all scams.

Have you checked the Where's My Refund tool on the IRS website recently? Sometimes the status there updates with more info if there's a problem.

After the nightmare I had with my refund this year, I'm never using an online-only bank again. The IRS sent my $1,800 to Varo on February 28, and it didn't show up in my account until March 10. ELEVEN DAYS of panic and customer service giving me the runaround. Going back to a real bank next year...

I literally just got my refund in my Karma Money account yesterday! Filed on April 1st, IRS sent it May 5th, and it appeared in my account May 11th. So that's 6 days total including the weekend. Hang in there!

ok here's the ACTUAL solution: I used taxr.ai to decode my transcript (its like $30 but worth EVERY penny) and it showed me my refund was fine but just delayed. Then I used Claimyr to speak with an IRS agent (another $25ish) who confirmed everything and told me exactly when it would hit my account. Both were right! After weeks of stress I finally got my money. Honestly the best money I've spent all year.

Fun fact: even real banks have issues with IRS deposits sometimes! My friend works at Wells Fargo and says they occasionally have to manually release tax refunds that get flagged by their fraud system. Might be worth calling Karma to see if that happened.

did you work with a tax preparer? sometimes they take out their fees from the refund before it hits your account which can cause delays

I've used Karma Money for 2 years now and never had issues with tax refunds. Give it till early next week before freaking out. The banking system is slower than you'd think even in 2025! 🐢

I'm going through the exact same situation! Filed on April 8th through TurboTax, IRS accepted same day, and they sent my $2,100 refund to my Karma Money account on May 7th. Still waiting and it's been 4 business days now. Reading through all these responses is actually making me feel a lot better - seems like 4-6 business days is pretty normal for Karma Money. I was starting to think my money disappeared into the void! Going to try calling their customer service tomorrow if it doesn't show up, but sounds like I should probably just be patient a bit longer. Thanks everyone for sharing your experiences - this community is so helpful during tax season stress! 🙏