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Suspicious Tax Preparer Potentially Stealing Refund Money - Red Flags and What to Do

I recently had a tax preparer situation that's got me worried. Based on a coworker's recommendation, I used a new tax preparer this year for both my 2022 amended return and my 2023 filing. Now I suspect she might have pocketed some of my refund money. Here's what happened: I submitted all my documentation to her back in February, and she prepared both returns. The major red flag was that she absolutely refused to provide me with copies of either return after I paid her for the service. I've never had this happen before with any preparer - they've always given me copies of everything they filed. Due to IRS delays this year, I didn't receive my refund until late July. I was expecting around $5,800 for my 2023 return, but only received a deposit of $1,750. I did get a notice from the IRS stating that $2,500 from my 2023 refund was applied to my 2022 tax debt (which makes sense since I did owe that amount, and my 2022 amended return hasn't been processed yet). But even with that $2,500 deduction, I should have received approximately $3,300 for 2023, not just $1,750. That's about $1,550 missing! I've tried calling the IRS multiple times but can't get through to a human. I've asked the preparer repeatedly for copies of what she filed, but she either ignores my messages or flat-out refuses to provide them. I'm starting to think she might have added a second bank account to my return and diverted the missing money there. I've completed IRS Form 14157 (Return Preparer Complaint) and will mail it tomorrow, but I'm wondering what else I can do to resolve this situation and possibly recover my missing refund money.

Wait, could this actually be a case of the Recovery Rebate Credit affecting your refund amount? The missing $1000-ish sounds suspiciously like it could be related to one of the stimulus payments. Did you get all your stimulus payments directly in 2021/2022, or were you claiming any of them on your 2023 return?

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Jabari-Jo

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The Recovery Rebate Credit isn't applicable for 2023 returns. The last stimulus payment that could be claimed was on 2021 returns. For 2023, it's more likely an earned income credit issue or possibly a premium tax credit reconciliation problem, especially if OP had marketplace insurance.

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This is a really serious situation and I'm sorry you're dealing with this. The fact that she's refusing to give you copies of your own tax returns is absolutely unacceptable and highly suspicious - that's literally YOUR property that you paid for. Beyond the excellent advice already given about getting your tax transcripts and filing Form 14157-A, I'd strongly recommend documenting everything in writing. Create a timeline of all your interactions, save screenshots of any texts or emails where she refused to provide your returns, and keep records of all payments you made to her. You should also consider filing a police report for potential theft/fraud. If she did divert your refund money to another account, that's criminal behavior, not just a civil matter. Having a police report number can also strengthen your case with the IRS. One more thing - check your credit reports immediately. If she has access to your personal information and is willing to steal refund money, she might be using your identity for other fraudulent activities. You can get free credit reports from annualcreditreport.com. Don't let this slide - tax preparer fraud is unfortunately becoming more common, and the only way to stop these people is to pursue every available avenue to hold them accountable.

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Lucas Adams

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This is really solid advice, especially about filing a police report. I never would have thought of that, but you're absolutely right - if someone diverted refund money to an unauthorized account, that's theft plain and simple. The credit report check is also brilliant. If she's willing to steal tax refund money, who knows what else she might be doing with people's personal information. Better to be safe and monitor everything closely. One question though - when you file a police report for something like this, do you need concrete proof first, or can you file it based on suspicious circumstances? I'm asking because I might be in a similar situation with a different preparer who's been really sketchy about providing documentation.

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Check if your state has a tax preparer registry or licensing requirement. In some states you can report unlicensed preparers and they face heavy penalties. In California the CTEC can fine them $5000 per return!

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This is absolutely infuriating and I'm so sorry you're going through this. Unfortunately, tax preparer fraud is way more common than people realize. A few additional things that might help: • Contact your state's Attorney General's office - many have consumer protection divisions that handle tax preparer fraud • If the preparer was using a PTIN (Preparer Tax Identification Number), report them to the IRS Office of Professional Responsibility • Document the timeline of when you discovered the fraud vs when the refund was issued - this can be crucial for criminal charges • Consider reaching out to local news stations - they love these consumer protection stories and the public pressure sometimes gets faster results The fact that she's ghosting you now actually works in your favor for proving intent to defraud. Keep trying to contact her via text/email so you have records of her avoiding you. Don't give up! I've seen people recover their money even a year later when they stayed persistent with the legal process. The IRS takes preparer fraud seriously once you get the right person's attention.

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I just went through this exact process 23 days ago! TurboTax has the amendment feature but it's weirdly hidden. Go to Tax Tools > Amend a Return (not under the regular filing section). It will walk you through creating the 1040-X but then surprise you at the end by saying you need to print and mail it. I was shocked that in 2024 we're still mailing tax forms! My amendment took exactly 19 weeks and 3 days to process last year - way longer than the 16 weeks they claim on the website.

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Diego Chavez

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@Edison Estevez That s'incredibly helpful finding the exact location! I was starting to think TurboTax removed the feature entirely. 19 weeks is brutal though - did you get any status updates during that time or were you just waiting in the dark? I m'planning to amend for some missed cryptocurrency transactions and really hoping it doesn t'take that long. Did you call to check on the status at all or just wait it out?

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Laura Lopez

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@Edison Estevez Thanks for the detailed walkthrough! I m'dealing with the same situation right now - found the amendment option exactly where you said it would be. Quick question: when you mailed your 1040-X, did you include copies of all the supporting documents like (the missing 1099s or) just the main form? And did you use regular mail or spring for certified? I m'trying to decide if the extra cost for tracking is worth it given how long this process takes anyway.

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Kylo Ren

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Just wanted to share my recent experience since I literally just went through this exact situation last month! I missed reporting some freelance income and had to amend my 2023 return through TurboTax. Here's what I learned: • The amendment feature IS there but super buried - go to Tax Tools then look for "Amend a Return" • TurboTax will help you fill out Form 1040-X but you'll still need to print and mail it (so frustrating!) • I sent mine certified mail for $8.50 - totally worth it for the tracking and peace of mind • Include copies of any new forms (like that missing 1099) with your amendment The whole "electronic age but still mailing tax forms" thing is ridiculous, but at least TurboTax does pre-fill most of your original return info so you're not starting completely from scratch. Currently at week 12 of waiting for my processing, so buckle up for the long haul! Pro tip: Keep digital copies of everything and your certified mail receipt - you'll want that tracking number for your sanity during the endless waiting period.

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What Does Code 570 "Additional Account Action Pending" Mean for My $5,842 Refund After Identity Verification? (April 3, 2023 Transcript)

I filed my 2022 tax return in January and had to verify my identity. Finally got my updated transcripts today (as of April 3, 2023) and I'm trying to understand what all these codes mean. I'm looking at my Account Transcript from the Internal Revenue Service, United States Department of the Treasury. The transcript shows: FORM NUMBER: 1040 TAX PERIOD: Dec. 31, 2022 ACCOUNT BALANCE: -$5,842.00 ACCRUED INTEREST: $0.00 AS OF: Apr. 03, 2023 ACCRUED PENALTY: $0.00 AS OF: Apr 03, 2023 ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount): -$5,842.00 INFORMATION FROM THE RETURN OR AS ADJUSTED: EXEMPTIONS: 02 FILING STATUS: Head of Household ADJUSTED GROSS INCOME: $29,500.00 TAXABLE INCOME: $10,100.00 TAX PER RETURN: $2,377.00 SE TAXABLE INCOME TAXPAYER: $0.00 SE TAXABLE INCOME SPOUSE: $0.00 TOTAL SELF EMPLOYMENT TAX: $0.00 RETURN DUE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER): Apr. 15, 2023 PROCESSING DATE: Apr. 03, 2023 The TRANSACTIONS section shows: CODE EXPLANATION OF TRANSACTION - CYCLE - DATE - AMOUNT 150 Tax return filed - 20231105 - 04-03-2023 - $2,377.00 70211-419-41868-3 806 W-2 or 1099 withholding - 04-15-2023 - -$5,000.00 766 Credit to your account - 04-15-2023 - -$987.00 768 Earned income credit - 04-15-2023 - -$2,232.00 570 Additional account action pending - 04-03-2023 - $0.00 My transcript shows my filing status as Head of Household with AGI of $29,500.00 and taxable income of $10,100.00. The tax per return is $2,377.00. There's no self-employment income showing. The total refund amount showing is -$5,842.00. Can someone help explain what these transaction codes mean and what the "Additional account action pending" might be about? The account balance plus accruals shows -$5,842.00 but I want to understand what's happening with my refund, especially with that 570 code.

Yara Nassar

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Based on your transcript, the 570 code is actually pretty standard after identity verification - it just means they're doing final checks before releasing your refund. Since your return shows no red flags (clean transcript, no penalties/interest, straightforward Head of Household filing), you should see movement soon. The $5,842 refund calculation looks correct: your $2,377 tax liability minus $5,000 withholding, $987 credits, and $2,232 EIC. Most people see the 570 code clear within 1-3 weeks after ID verification, sometimes sooner. Keep checking your transcripts weekly - you'll likely see a 571 code (release of levy/hold) followed by an 846 code with your actual refund date. Hang in there!

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This is really reassuring to hear! I'm in a similar situation - filed in February, did ID verification last month, and just got the 570 code this week. It's nerve-wracking when you're waiting on a big refund like that. Thanks for explaining what the 571 and 846 codes mean too, now I know what to look for on my next transcript check!

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I went through this exact same situation last year! Had to do identity verification in March and got the 570 code that made me panic thinking something was wrong. Turns out it's totally normal - it's basically the IRS saying "we're almost done, just doing final checks." In my case, it took about 10 days after the 570 appeared for me to get the 846 code with my actual refund date. Your transcript looks really clean with no issues, so you should be getting that money soon. The waiting is the worst part but you're in the home stretch! šŸ¤ž

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Aria Khan

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I'm an accountant who works with a client in your situation. One thing others haven't mentioned - if you file HOH (which is often the best choice), you can claim your husband as a dependent if you provided more than half his support during the year and his gross income was less than $4,700. This is often overlooked but can make a significant difference to your tax outcome compared to just filing HOH without claiming him as a dependent.

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Wait really? I've been filing HOH for 3 years with my husband incarcerated and nobody ever told me I could claim him as a dependent! Would I need to file amendments for previous years?

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Oliver Weber

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Yes, you can typically amend returns for up to 3 years from the original due date using Form 1040X. If you qualified to claim your husband as a dependent in those years (income under the threshold and you provided more than half his support), you could potentially get additional refunds. Just make sure you have documentation showing you met the support test - things like records of money you sent for commissary, legal fees you paid, etc. The IRS considers incarceration as your spouse being temporarily absent, so the dependency rules can still apply if the income and support tests are met. I'd recommend reviewing those prior year returns with a tax professional to see if amendments would be worthwhile - sometimes the additional dependent exemption and potential credits can result in significant refunds for amended returns.

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Taylor To

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I went through this exact situation last year and want to share what I learned! First, take a deep breath - you have legitimate options and the IRS understands these circumstances happen. Here's what I discovered: You likely qualify for Head of Household status since your husband has been absent for more than 6 months, you're supporting your children, and you're paying more than half the household expenses. This usually gives you better tax rates than married filing separately. However, I'd strongly recommend running the numbers both ways (HOH vs. married filing jointly) because sometimes joint filing can still be better even with an incarcerated spouse, especially if he had zero income. One thing that really helped me was keeping detailed records of any financial support I provided to my husband (commissary money, legal fees, etc.) because this can affect whether you can claim him as a dependent under certain circumstances. The key is that incarceration doesn't change his legal status as your spouse - it just affects where he physically resided. Don't let anyone tell you that you "can't" file jointly because of his incarceration - that's not accurate. It's really about what filing status gives you the best outcome. Most tax software will let you compare scenarios before filing. Take advantage of that feature to see which option saves you the most money!

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Omar Zaki

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This is really comprehensive advice, thank you! I'm curious about the records you mentioned keeping for financial support - did you need to provide receipts for commissary deposits and legal fees when you filed, or is this more for keeping on hand in case of an audit? I've been sending my husband money for commissary but wasn't sure if I needed to track it for tax purposes.

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