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Filed March 15, refund delayed 2 months - IRS identity verification tool rejects me, rep says verification letter is coming

Filed electronically on March 15th and got accepted the same day. Its now almost 2 months later and my transcripts are still completely blank. Where's My Refund tool hasn't moved at all. I finally managed to get through to the IRS yesterday to ask questions and the representative told me that my refund is delayed because I need to verify my identity. When I tried to use the online identity verification tool on the IRS website, I just get a message saying "We are not able to provide assistance to you via the identity verification tool." I've attached a screenshot of exactly what I'm seeing when I try to verify my identity. The page says: "We are not able to provide assistance to you via the identity verification tool. If you've already filed, processing usually takes 21 days (electronic returns) or six weeks (paper returns). To check the status of your refund go to: Where's My Refund OR Download our free IRS2Go app If you've filed an amended return, processing usually takes up to 16 weeks. To check the status of your amended return, go to Where's My Amended Return For information on identity theft, see the IRS Identity Protection Guide For other tax related information, visit IRS.gov" The date on the screenshot shows March 02, 2025. The IRS rep said she was typing up a verification letter while I was on the phone with me and that I'd receive it in the mail. But she couldn't tell me how long that would take or what I'm supposed to do after that. Has anyone dealt with this situation? What comes next and how much longer will this drag on? I'm getting really worried since it's been almost 2 months and I still can't get any clear information about my refund.

i feel ur pain... i'm in literally the exact same situation except i filed back in february. the whole system is just a complete dumpster fire 😩

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Liam O'Connor

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I'm going through almost the exact same thing! Filed electronically in March, got accepted immediately, but now it's been over 6 weeks with completely blank transcripts. The "Where's My Refund" tool hasn't budged at all. I tried the online identity verification tool multiple times and keep getting that same error message you posted. It's so frustrating that their own system tells you to verify your identity but then won't let you actually do it online. I haven't been able to get through to anyone at the IRS yet - every time I call I either get disconnected or the wait times are insane. Did the rep give you any timeline for when the verification letter might arrive? I'm really hoping mine doesn't take as long as some of the other people here are saying. This whole process is absolutely ridiculous - we shouldn't have to jump through all these hoops just to get our own money back!

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Zara Malik

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I'm in a similar boat - filed in early March and still waiting! The rep I talked to said the verification letter would take "2-4 weeks" but couldn't be more specific than that. It's been about a week since my call so I'm still waiting. What's really annoying is that they can clearly see our returns in their system (since the rep could pull up my info), but we can't verify online and have to wait for snail mail. It's 2025 - why is this process still so antiquated? I'm trying to stay patient but it's hard when you see other people saying they waited 6+ weeks for their letter. Fingers crossed we both get ours soon! šŸ¤ž

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Juan Moreno

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I went through this exact same nightmare with my daughter's 1098-T two years ago and want to share what ended up being the key issue in our case - make sure you're looking at the right tax year! What happened to us was that my daughter's spring 2024 tuition was actually paid in December 2023, but her scholarships for spring 2024 weren't disbursed until January 2024. So the 1098-T showed all the scholarship money in 2024 but only fall 2024 tuition in Box 1, making it look like she had huge taxable scholarship income. The school's 1098-T reporting is based on when payments were actually made/received, not when they were supposed to be applied. This timing issue is super common and can make the numbers look completely wrong. When you call the bursar's office (which you absolutely should), specifically ask them to show you the payment dates for both tuition charges AND scholarship disbursements. If there's any cross-year timing issues, they can provide documentation that explains the discrepancy. Also, keep in mind that you can sometimes elect to treat scholarships received in one year as applying to qualified expenses paid in a different year if it results in a better tax outcome. A tax professional who deals with education issues regularly would be able to help you figure out if this election makes sense in your situation. Don't panic - these 1098-T discrepancies are way more common than you'd think, and there's usually a logical explanation once you dig into the details!

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Nolan Carter

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This timing issue explanation is incredibly helpful! I never realized that the 1098-T reports based on actual payment/disbursement dates rather than when the money was supposed to be applied to specific semesters. That could definitely explain why our numbers look so off. Now I'm wondering if my husband's fall 2024 scholarships might have been applied to spring 2024 expenses that were paid late, or vice versa. The whole payment timing thing makes so much more sense of why TurboTax is showing such a huge taxable amount. When I call the bursar's office tomorrow, I'll make sure to ask for those specific payment and disbursement dates for everything. And you're right about potentially needing a tax professional - this is getting complex enough that it might be worth the consultation fee to make sure we handle the cross-year election correctly if that applies to our situation. Thanks for sharing your experience and for the reassurance that this is common! It's such a relief to know there are usually logical explanations for these scary-looking discrepancies.

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Miguel Ortiz

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I'm a tax professional who specializes in education-related tax issues, and I see these 1098-T discrepancies constantly - you're definitely not alone in this confusion! Based on what you've described, it sounds like you're dealing with a very common scenario where scholarships covered both qualified expenses (tuition, required fees) AND non-qualified expenses (room, board, health insurance, activity fees, etc.). The $15,600 difference doesn't necessarily mean you owe taxes on that full amount. Here's what I recommend you do immediately: 1. Contact the bursar's office (not just financial aid) and request a complete "student account activity report" for the entire 2024 tax year 2. Ask them to specify which expenses were paid by which scholarships and the exact dates 3. Get documentation showing what was considered "qualified education expenses" versus other charges The key thing to understand is that only scholarship money used for non-qualified expenses is taxable. Things like mandatory health insurance, meal plans, housing, parking, and activity fees don't count as qualified education expenses for tax purposes, even though scholarships can pay for them. Also check if any scholarship money was applied to balances from previous semesters or future terms - this timing issue often causes 1098-T numbers to look completely wrong for the current tax year. Don't file your return until you get these details sorted out. A $15,600 taxable scholarship amount seems unusually high for someone who paid additional money out of pocket, so there's likely a logical explanation once you get the detailed breakdown.

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I just went through this exact scenario with my craft business! I purchased $3,750 in materials in December 2023 but didn't sell anything until January 2024. My accountant had me file a Schedule C showing zero income, and we listed the inventory on Part III but didn't claim it as COGS yet since nothing sold. We did deduct my $850 in legitimate business startup expenses like my LLC filing fee, website costs, and business cards. The inventory will become COGS when I file my 2024 taxes as items sell.

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Thanks for all the helpful responses everyone! Just to clarify a few additional points that might help other newcomers in similar situations: Make sure you keep detailed records of your inventory purchases with receipts and invoices - the IRS will want to see documentation if questioned. Also, don't forget about the business use of home deduction if you're operating from your residence. Even with zero sales, you can still claim a portion of your home expenses if you have a dedicated business space. And regarding accounting methods - you typically need to choose cash vs accrual when you file your first Schedule C, so research which makes more sense for your business type before filing.

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This is really helpful additional context! I'm also just starting out with my small business and had no idea about the business use of home deduction applying even without sales. Quick question - when you mention choosing between cash vs accrual accounting on the first Schedule C, is there a way to change that method later if my business grows, or am I locked into whatever I choose initially? I want to make sure I'm thinking long-term about this decision.

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Help with SCorp/1120 Filing Issues - S Corp Election Not Recognized by IRS

I'm in a really tricky situation with a small business entity and could use some advice. Back in 2019, I formed a corporation and submitted the election form to be treated as an S Corporation. In early 2020, I filed Form 1120-S for the 2019 tax year and it was electronically accepted by the IRS, which I took as confirmation that our S Corp status was approved. Fast forward to last week when I tried to e-file our 1120-S for 2022, and it was rejected with a message saying the wrong form was being used for this entity. I called the e-file support desk, and was told that we're actually classified as a C Corporation in their system and our S Corp election was never approved. When I explained that we never received any notices about this and our previous 1120-S was accepted, the agent told me something surprising - apparently first-year business returns are generally accepted electronically even if they're the wrong form type! The agent recommended I submit another form requesting S Corp status and ask for it to be backdated to 2019, explaining the situation. She also suggested including paper copies of the 1120-S forms I filed for the past years. I sent all this about 3 weeks ago. Now I'm not sure if I should: 1) Go ahead and file Form 1120-C before the deadline 2) Wait for a response from the IRS (which could take months) 3) File an 1120-C for 2019 (but I'm worried about late filing penalties) 4) Just get a completely new tax ID and start fresh Additional info: - There are two shareholders with 50% ownership each - Both shareholders claimed K-1s from an S Corp on their personal returns - The business reported losses for both years (so failure to file penalty might be around $450 for 2019 if I file 1120-C now) I'm a bookkeeper handling this for clients, not my own business. What would you do in this situation?

PaulineW

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What a nightmare situation, but I'm impressed by how methodically you're handling it! I went through something very similar with my consulting LLC a few years ago where the IRS had no record of our S-Corp election despite us filing 1120-S returns that were accepted. One thing I'd strongly recommend is requesting a complete Entity & Account Information Letter (Form 8940) from the IRS Business & Specialty Tax Line. This will show you exactly what entity type they have on file and what elections (if any) they've processed. It's much more comprehensive than just calling and asking - you'll get an official document showing their records. Also, when you do your protective 1120 filing, consider including Form 8832 (Entity Classification Election) as well, electing to be treated as a corporation. This creates a clear record that you're acknowledging the corporate status while your S-Corp election is pending. Some practitioners recommend this approach to show you're being completely transparent about the classification uncertainty. The good news is that with losses in both years and consistent S-Corp filings, you have a very strong case for reasonable cause relief. The IRS really doesn't want to create a mess by denying backdating when there's no tax avoidance motive and clear good faith compliance. Document everything, stay patient, and remember that these administrative tangles do get resolved - it just takes persistence!

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Daniel White

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This is excellent advice about Form 8940 - I had no idea that existed! Getting an official Entity & Account Information Letter sounds like exactly what's needed to see the complete picture of what the IRS actually has on file. That would eliminate any guesswork about their records. The suggestion about including Form 8832 with the protective 1120 filing is really smart too. I can see how that would demonstrate complete transparency about acknowledging the classification uncertainty while the S-Corp election is pending. It shows you're not trying to hide anything or play games with the system. Your point about having losses in both years actually strengthening the case is reassuring. It really does remove any question about tax avoidance motives since there's no financial benefit to the S-Corp election in this situation - just proper compliance with what we believed was the correct entity status. I'm definitely going to request that Form 8940 documentation. Having official records in writing will be much more reliable than phone conversations with different representatives who might see different things in their systems. Thanks for sharing such detailed guidance based on your own experience - it's incredibly valuable to have this roadmap from someone who's successfully navigated the same maze!

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This is exactly the kind of complex tax situation that makes me grateful for communities like this where people share real experiences and practical solutions. Reading through all the advice here has been incredibly educational! One aspect I haven't seen fully addressed yet is the timing consideration for when to submit the protective Form 1120. Given that you mentioned it's been 3 weeks since you submitted your backdating request, you might want to consider whether filing the protective return now gives the IRS enough processing time before any potential deadlines. Also, I'd recommend keeping a detailed timeline of everything - original S-Corp election filing date, when each 1120-S was submitted and accepted, when the 2022 return was rejected, all phone conversations with IRS representatives, and when you submitted the backdating request. This chronology will be invaluable if you need to escalate or if there are any questions about reasonable cause for penalty relief later. The consistency of your filings really does work in your favor here. The fact that you've been operating in good faith as an S-Corp for multiple years, with accepted returns, creates a strong foundation for your case. The IRS generally recognizes that taxpayers shouldn't be penalized for administrative oversights in their own systems. Keep us posted on how this resolves - your experience will definitely help others who find themselves in similar situations!

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This is such valuable advice about creating a detailed timeline! I hadn't thought about documenting everything chronologically, but you're absolutely right that having that clear sequence of events would be crucial if this needs to be escalated or if there are penalty issues later. Your point about timing the protective Form 1120 filing is really important too. I'm wondering if there's an optimal window - filing too early might seem premature, but waiting too long could create deadline pressure. Given that it's been 3 weeks since the backdating request was submitted, it seems like filing the protective return soon would give the IRS adequate time to process the S-Corp election before making any final determinations. The reassurance about good faith compliance is really helpful. It's easy to get anxious about these situations, but you're right that the pattern of consistent S-Corp filings and accepted returns demonstrates genuine intent to comply properly rather than any attempt to manipulate the system. I'll definitely keep an eye on how this thread develops - these real-world experiences and solutions are so much more valuable than trying to navigate IRS publications alone. The collective wisdom here could save others months of confusion and stress!

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Facing $40k+ in tax problems - would fixing retroactive payroll for S corp be cheaper?

I'm trying to get a rough idea of how much it'll cost me to file 3.5 years of retroactive payroll for my S corp. This whole situation is a complete nightmare and I'm stressing hard about it. Here's the mess I'm in: Back in 2020, my CPA recommended I could save money by making an S election for my LLC. We proceeded with that plan - for my 2020 taxes. The 1120S he filed had the S election box checked and listed 1/1/2020 as the effective date. I filed my 2021 and 2022 personal and business taxes without any issues - everything seemed fine. (Haven't filed 2023 yet - got an extension.) Well, after not getting my expected corporate tax refund, I called the IRS to check on it. That's when I discovered: 1. My CPA never actually filed Form 2553 (Election by a Small Business Corporation) 2. The IRS has zero record of my corporation because there was no 2553 filed 3. The IRS apparently has no record of any corporate tax returns being filed - seems like without the 2553 to match them to, they just vanished somewhere?? I had NO CLUE about this problem - every year I'd get confirmation that my taxes were e-filed successfully. I have copies of all the filings. Never got any letters or notices from the IRS. Nothing indicated there was an issue. Now I'm looking at two options: Option 1: Amend my taxes to reflect my business as the single-member LLC (Schedule C) that I apparently still am according to the IRS, despite thinking I was an S corp for the last 3.5 years. Option 2: Try to fix the S corp election issue and file retroactive payroll...

Make sure to get a new CPA! I had a similar situation where my accountant messed up my S-corp election. I went through 3 different accountants before finding someone who actually knew how to handle the correction properly. Look for someone who specifically has experience with entity election corrections and IRS abatement requests. A good CPA will know exactly what documentation to prepare and what procedures to follow for your specific situation.

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Peyton Clarke

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Any recommendations for finding a CPA who specializes in fixing these kinds of messes? I've been looking but everyone I talk to seems to have a different opinion on how to handle it.

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Amina Toure

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I'd recommend looking for CPAs who are enrolled agents (EAs) or who specifically advertise IRS representation services. You can search the IRS directory for enrolled agents in your area. Also check with your state CPA society - they often have referral services where you can specify you need someone with experience in entity election corrections. When you interview potential CPAs, ask specifically about their experience with Revenue Procedure 2013-30 late S-corp elections and penalty abatement requests. A good one should be able to explain the process clearly and give you a realistic timeline and cost estimate. Don't go with anyone who guarantees a specific outcome - the IRS has discretion in these cases.

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This is an incredibly frustrating situation, and I feel for you. The good news is that you're not the first person to deal with this kind of CPA error, and there are established procedures to fix it. I'd strongly recommend starting with the Revenue Procedure 2013-30 route for the late S-corp election. Given that you have documentation showing you reasonably relied on your CPA's advice and filed returns consistent with S-corp status, you have a strong reasonable cause argument. The IRS is generally sympathetic to situations where a professional made the error. Before deciding between your two options, I'd suggest getting quotes for both scenarios. For the retroactive payroll route, contact a few payroll service companies that handle corrections - they can give you estimates for filing all the missing 941s, calculating reasonable compensation, and handling penalty abatement requests. For the Schedule C amendment route, calculate the additional self-employment taxes you'd owe. Also, definitely document everything about your CPA's error and consider whether they should be covering the costs to fix this. Most professional liability policies cover exactly this type of mistake. Don't let them off the hook for what is clearly their professional negligence. The key is acting quickly and getting the right professional help to navigate whichever route proves most cost-effective for your situation.

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