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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

  • DO post questions about your issues.
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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ravi Kapoor

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Don't feel bad about being confused - this is one of those things that seems way more complicated than it actually is! I work in tax preparation and see this question all the time. The simple answer: All the copies contain identical information. The different labels (Copy B, Copy C, Copy 2) are just old-school designations for where each copy was supposed to go back when everyone filed paper returns. For e-filing with software like TurboTax or FreeTaxUSA, it literally doesn't matter which copy you look at when entering your information - just pick any one and type in the numbers. The software handles all the electronic transmission to the right agencies. Just keep Copy C (the "For Employee's Records" one) in your files for at least 3 years in case you ever need it for verification or if the IRS has questions. That's really all you need to worry about!

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Mary Bates

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This is exactly what I needed to hear! I've been stressing about this for weeks, thinking I might mess up my taxes if I used the wrong copy. It's such a relief to know they're all identical and I can just grab whichever one is handy when entering info into the tax software. Really appreciate you taking the time to explain this - sometimes the simplest questions feel the most intimidating when you're doing your own taxes for the first time. Definitely keeping that Copy C safe now!

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I totally get the confusion! I made the same mistake my first year and spent way too much time comparing each copy thinking there had to be some difference I was missing. The key thing to remember is that all these copies contain exactly the same tax information - the different labels are just holdovers from when everyone had to mail paper forms. Copy B was literally meant to be physically mailed with your federal return, Copy 2 with your state return, and Copy C was your personal copy to file away. Now with e-filing, you just need the information from any one copy to enter into your tax software. I usually just grab the first W-2 I see in the pile! The software electronically sends all the data where it needs to go, so those old copy designations don't matter anymore. Just hold onto Copy C (or really any copy) for your records - the IRS recommends keeping tax documents for at least 3 years, but I keep mine for 7 years just to be safe. Don't beat yourself up about not knowing this - the tax system definitely isn't intuitive about explaining these things!

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Thank you so much for this explanation! As someone who just started doing their own taxes this year, this whole copy situation has been driving me crazy. I kept thinking I was going to accidentally use the wrong information or mess something up somehow. It's such a relief to know that all the copies are identical and I can just use whichever one is most convenient when entering data into the tax software. I really appreciate how clearly you explained the history behind why these different copies exist - knowing it's just a legacy from the paper filing days makes it so much less intimidating. Definitely keeping my Copy C filed away safely now!

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Anna Xian

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I had a very similar issue with my mortgage at PNC Bank! I'm one of four family members on the loan, but only the first two names appeared on the 1098 form. Like you, I was making most of the payments (about 85%) but my name wasn't on the form at all. What worked for me was calling PNC's mortgage department and asking for what they called a "loan obligation verification letter." It took about 10 days to get, but it clearly stated that all four of us were legally obligated borrowers even though their 1098 reporting system has limitations. When I filed my taxes, I claimed 85% of the mortgage interest (matching the percentage of payments I actually made) and included a brief explanation with my return. I also kept copies of all my bank statements showing the mortgage payments coming from my account throughout the year. The most important thing is making sure your siblings understand they should only claim the portions they actually paid (which sounds like 0% in your case). You definitely don't want the total claimed across all your returns to exceed 100% of what's on the 1098 - that could trigger questions from the IRS. Keep detailed records of all your payments and get that confirmation letter from Citizens Bank. You're absolutely entitled to claim the full deduction since you're making all the payments!

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Levi Parker

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This is really reassuring to hear from someone who went through the exact same situation! I'm definitely going to ask Citizens Bank for a "loan obligation verification letter" - that sounds like exactly what I need to have solid documentation for my tax filing. It's good to know that PNC was able to provide that letter without any issues. Did you have to provide any specific information when you requested it, like your loan number or anything else, or did they just need your basic account information? I want to make sure I have everything ready when I call so I don't have to call back multiple times. Your point about coordinating with family members is so important too. I'm planning to have that conversation with my brother and sister this weekend to make sure we're all clear on who's claiming what. Since I'm making 100% of the payments, it should be straightforward, but I want to make sure there's no confusion later.

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Gael Robinson

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I'm actually going through this exact situation right now with my mortgage at Chase! I'm one of three borrowers on our family property, but only my mom and dad's names show up on the 1098 even though I've been making about 90% of the mortgage payments for the past two years. Reading through everyone's experiences here has been incredibly helpful - I had no idea that the actual payer gets to claim the deduction regardless of whose name is on the form. I was honestly worried I'd completely miss out on this deduction just because of the bank's reporting limitations. I'm definitely planning to call Chase tomorrow to request that "loan obligation verification letter" that a few people mentioned. It sounds like most banks are familiar with this type of request for tax purposes, so hopefully it won't be too much of a hassle. My biggest concern now is making sure my parents don't accidentally claim any portion of the mortgage interest on their return. We typically do our taxes separately, so I need to have a conversation with them about this situation. Since I'm making almost all the payments, I should be claiming almost all of the deduction, but I want to make sure we coordinate properly to avoid any issues with the IRS. Thanks to everyone who shared their experiences - this thread has really helped me understand how to handle this properly!

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It's great that you're being proactive about getting this sorted out! Chase should definitely be able to provide you with that verification letter - most major banks are pretty familiar with these requests now since this name limitation issue is so common with their 1098 reporting systems. One thing that might help when you call Chase is to specifically mention that you need the letter "for tax filing purposes related to Form 1098 discrepancies." That seems to help the representatives understand exactly what you're looking for right away. Also, having your loan number ready will probably speed up the process. Your plan to coordinate with your parents is really smart. Since you're making 90% of the payments, you should definitely be claiming 90% of the mortgage interest deduction. Just make sure you all document this agreement somehow - even a simple email exchange confirming who's claiming what percentage would be good to keep with your tax records. Good luck with the Chase call!

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Zoe Walker

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I'm an accountant and just want to clarify something here - you absolutely CANNOT deduct CDL training on your taxes as a W-2 employee anymore. That was eliminated in the Tax Cuts and Jobs Act. Education credits are your only option, and even then you need to make sure the school qualifies and your income isn't too high.

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Elijah Brown

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This isn't 100% accurate. If OP was switching careers completely (like going from office work to truck driving) rather than just improving skills in the same field, the CDL costs might qualify as deductible under the work-related education exception. It depends on the specific situation.

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@Elijah Brown raises a good point about career changes, but in this case OP mentioned they ve'been driving trucks for 2 years already, so this would be considered maintaining/improving skills in their current field rather than switching careers. The work-related education exception you re'referring to was also eliminated for employees under the TCJA. @Rajiv Kumar - given your situation as a W-2 employee, your best bet is definitely the Lifetime Learning Credit if your school qualifies and your income falls within the limits. The credit phases out between $59,000-$69,000 for single filers 2024 tax (year . )

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Rami Samuels

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@Rajiv Kumar - I went through this exact same situation with my CDL training expenses last year. Since you're a W-2 employee, the Lifetime Learning Credit is really your only option now. The key thing is making sure your CDL school is eligible - they need to have a Federal School Code and be able to receive federal student aid. I'd recommend calling your CDL school directly and asking if they're eligible for federal financial aid programs. If they are, you can claim up to 20% of your qualified education expenses (up to $10,000 in expenses, so max $2,000 credit). Just make sure your adjusted gross income is under the phase-out limits - it starts phasing out at $59,000 for single filers. Also keep all your loan documents and receipts from the school. The IRS may want to see proof that the expenses were for qualified education that maintained or improved your job skills. Good luck!

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Luca Greco

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This is really helpful advice! I'm in a similar situation - just finished CDL school last year and wasn't sure about the tax implications. Quick question though - when you say "qualified education that maintained or improved job skills," does that apply even if you got your CDL before starting your trucking job? I got mine through a private school before I was hired, so technically it was to GET the job rather than improve existing skills. Would that still qualify for the Lifetime Learning Credit?

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Liam McGuire

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Has anyone actually received their money faster from SBTPG? I keep seeing complaints but wonder if there are success stories too. I've been looking at their BBB page and the complaints are pretty consistent about the delays. But are these just the vocal minority?

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Nia Thompson

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I can share a success story! My refund went through SBTPG last month and it was actually pretty quick. They received it on a Wednesday morning around 10am (I checked their portal obsessively) and I had the money in my Chime account by Thursday at 3pm. So about 29 hours total, which matches what others have said about the 24-48 hour window. I think the key is that it was mid-week with no holidays - I've heard weekends and federal holidays can add extra delays. The waiting is still nerve-wracking when you're expecting that money, but at least in my case they delivered within their stated timeframe.

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Thanks for sharing a positive experience! It's reassuring to hear that SBTPG can actually stick to their promised timeframe. I'm in a similar situation right now - my refund hit SBTPG yesterday morning and I'm anxiously checking both their portal and my Chime account every few hours. Your timeline gives me hope that I should see something by tomorrow afternoon. Did you get any notification from SBTPG when they released the funds, or did the money just show up in Chime without warning?

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Melissa Lin

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Just a heads-up for anyone applying for a trust EIN - make sure you're clear about what type of trust you have before starting the application. I messed up and had to call to get it fixed. Estate trusts, living trusts, and testamentary trusts are all handled differently. Double check your paperwork first!!

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Can you elaborate on what the differences are in the application process? I have a revocable living trust if that matters.

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Fiona Sand

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For revocable living trusts, you'll select "Trust" as the entity type and then specify it's a "Grantor Trust" since the grantor (you) retains control. The key difference is that revocable trusts are typically disregarded entities for tax purposes while the grantor is alive, so you might not even need a separate EIN unless you're planning to open bank accounts or have specific income-generating assets in the trust. Some banks require it even for revocable trusts though. Make sure you have the trust agreement date and the grantor's SSN ready - that's what they'll ask for specifically.

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Thanks everyone for all the helpful responses! I ended up going with the online application route after reading through all your advice. @Sophia Gabriel your direct link was exactly what I needed - I had been getting lost in the general IRS website maze. I made sure to gather all my trust documents beforehand and set aside a solid 30 minutes without interruptions. The 15-minute timeout is real, so definitely don't start unless you're ready to finish! For anyone else doing this, the key info you'll need ready is: trust name, date the trust was established, trustee's full name and SSN, and the trust's address. Got my EIN instantly once I submitted the application. The whole process took about 10 minutes once I actually found the right page. Really appreciate everyone sharing their experiences - it made this so much less stressful!

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That's awesome that you got it sorted out! I'm actually in a similar situation right now - just started the process of setting up a trust for my elderly parents and was dreading dealing with the IRS paperwork. Your experience gives me hope that it's not as complicated as I was making it out to be in my head. Quick question - when you say you needed the "trust's address," did you use your home address or did you need to set up a separate address for the trust? I'm still figuring out all these details and want to make sure I have everything right before I start the application.

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