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Ask the community...

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Amara Torres

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Something important that hasn't been mentioned yet - you need to check the TRUST DOCUMENT itself. Many irrevocable trusts have specific provisions about how trust assets should be managed, and some even explicitly address whether properties should be income-producing. As trustee, you're bound by the terms of the trust. If the document says the properties should be maintained for eventual use by beneficiaries, you might be violating your duties by trying to rent them out. Conversely, if it says assets should be managed to produce income, you could be in breach by leaving them vacant. This isn't just a tax question - it's a fiduciary responsibility question. I'd strongly recommend having an attorney who specializes in trust administration review the document before making any decisions about tax treatment.

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That's an excellent point I hadn't fully considered. The trust document does state that assets should be "prudently managed to preserve principal while generating reasonable income for beneficiaries" but doesn't specifically address real estate. Would that language suggest I should be trying to rent them out?

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Amara Torres

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Based on that language, yes, you likely have a fiduciary duty to try to generate income from these properties. The phrase "generating reasonable income for beneficiaries" creates an expectation that trust assets will be managed productively, not just held. This actually works in your favor tax-wise, as it supports your position that these are income-producing properties temporarily vacant, rather than personal-use properties. Document your efforts to prepare and market the properties for rental as part of fulfilling your trustee duties. Keep detailed records of all repairs, improvements, marketing attempts, and inquiries - this serves both your fiduciary obligation to beneficiaries and your tax documentation needs.

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Be really careful here! I tried something similar with my family trust properties and got audited. The IRS agent specifically focused on whether I had a genuine profit motive or was just trying to create tax losses. What saved me was having documentation showing: 1) Multiple attempts to rent the properties (saved emails with real estate agents, copies of listings) 2) Competitive market analysis showing reasonable rent expectations 3) Records of property improvements specifically aimed at making them rentable 4) A written business plan showing projected income and expenses Without these, I would have been toast. The agent told me they see lots of trustees trying to claim "ghost" rental properties that are really just sitting empty with no real attempt to rent them.

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Mason Kaczka

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Did the IRS give you any trouble about depreciation specifically? I'm in a similar situation and my accountant says depreciation is the biggest red flag for vacant properties since you can claim it even with zero income.

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Sienna Gomez

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The depreciation question is huge! In my audit, the IRS agent was actually fine with depreciation as long as I could prove legitimate business purpose. The key was showing that I was actively trying to rent the properties and had reasonable expectation of income. She explained that depreciation reflects the actual wear and deterioration of the property over time, which happens whether it's occupied or not. But you absolutely must demonstrate that these are held for investment/rental purposes, not personal use or just sitting idle with no business plan. What really helped was having my real estate agent provide written documentation that the properties were being marketed as rentals, plus repair invoices showing I was investing money to make them rent-ready. The agent said this clearly distinguished my situation from people just trying to generate paper losses on properties they never intended to rent.

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TechNinja

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This thread has been really helpful! I'm in a similar situation and was confused about all these different credentials. Based on what everyone's shared, it sounds like for basic tax prep work, someone with PTIN and EFIN who's working toward their CPA should be fine. I'm curious though - how do you actually verify someone's credentials? Is there a way to look up whether their PTIN and EFIN are current and valid? I want to make sure I'm not just taking someone's word for it when they claim to have these certifications. Also, for those who mentioned Enrolled Agents - is there a directory where you can search for EAs in your area? That sounds like it might be exactly what I need for my tax situation.

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Ethan Wilson

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Great questions! Yes, you can verify credentials. For PTINs, you can check the IRS Directory of Federal Tax Return Preparers at irs.gov - just search by name or PTIN number to confirm it's valid and current. EFINs are harder to verify directly, but you can ask the preparer to show you their IRS authorization letter. For Enrolled Agents, there's an official IRS directory at irs.gov where you can search by location. Just look for "Find an Enrolled Agent" - it shows active EAs in your area along with their contact info and specialties. I'd also recommend asking any potential preparer for their credentials in writing and checking references from other clients with similar tax situations. Don't just take their word for it - legitimate professionals are happy to provide verification of their credentials.

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One thing I'd add is to make sure whoever you hire carries professional liability insurance, regardless of their credentials. I learned this the hard way when a preparer made an error on my return that resulted in penalties and interest. Even someone with all the right certifications can make mistakes, and you want to be protected if that happens. Also, don't be afraid to ask about their error resolution process upfront. A good tax professional should be willing to represent you if there are issues with the return they prepared, and many will cover penalties that result from their mistakes. This is especially important if you're dealing with a complex situation like the large tax bill you mentioned - you want someone who'll stand behind their work. The credential discussion here has been really helpful, but I think practical experience and accountability are just as important as the letters after someone's name.

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Avery Saint

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I went through this exact situation with Amazon Flex last year! Here's what fixed it for me: 1. Clear your browser cache completely 2. Try using a different browser altogether (Firefox worked when Chrome failed) 3. Disable any ad blockers or privacy extensions 4. Make sure you're using the exact same email address as your Flex account 5. If all else fails, contact Amazon Flex support through the app Such a relief when I finally got in! If you're really stuck, you can also request your wage and income transcript directly from the IRS which will show what Amazon reported for you.

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Demi Hall

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Hey Zoe! I totally feel your stress about this - tax deadline anxiety is real! I've been doing gig work for a few years and ran into similar issues. A few things that might help: First, definitely try Ryan's suggestion about the Stripe portal - that's actually how I accessed mine last year when the main Amazon portal was being glitchy. Also, Benjamin's tip about using the mobile app instead of the website is spot on - I've noticed the app tends to be more reliable. If you still can't access it, don't panic! You can absolutely file your taxes without the official 1099 form. Just gather all your payment records from the Amazon Flex app (go to Earnings > Payment History) and add up your total for 2023. The IRS cares more about you reporting the income accurately than having the physical form. One more thing since you mentioned caring for your mom - make sure to look into the Credit for Caring if she qualifies as your dependent. And if you're using your car for deliveries, don't forget to track those business miles for deductions! You've got this! šŸ’Ŗ

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Salim Nasir

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Thanks for this helpful breakdown, Demi! I'm actually in a similar situation with my elderly father, so the Credit for Caring tip is really valuable. Quick question - do you know if there's a specific income threshold for that credit? I've been doing some research but the IRS website can be pretty confusing to navigate. Also, for the business mile tracking, is it better to use an app or just keep a manual log? I've been pretty inconsistent with tracking this year and worried I might be missing out on significant deductions.

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Lauren Zeb

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I'm also dealing with this exact same issue! Applied for my EFIN in late January and I'm now at the 8-week mark with no movement beyond "in process" status. It's incredibly frustrating watching tax season slip away while clients are asking when they can e-file their returns. Reading through all these experiences has been both helpful and eye-opening. I had no idea this was such a widespread problem this filing season. The lack of communication from the IRS is really the worst part - even a simple "your application is progressing normally" or "there's an issue that needs attention" would help us plan better. Based on what everyone has shared here, I'm going to try several approaches: using the specific terminology about "suitability review status" when calling, checking my e-services account more thoroughly for any hidden messages, and seriously considering one of those hold services since traditional calling hasn't worked for anyone. One question for those who eventually got through - did you find out what was actually causing the delay in your case? I'm wondering if it's mostly fingerprint quality issues or if there are other common bottlenecks in the system that we should be aware of. Thanks to everyone for sharing your experiences and solutions. It's reassuring to know we're not alone in this, even though it's frustrating that the system seems so broken for something this essential to our businesses.

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Luca Ferrari

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I'm so glad I found this thread! I'm dealing with the exact same situation - submitted my EFIN application in early February and it's been stuck on "in process" for over 6 weeks now. Like everyone else here, I've been losing clients who don't want to deal with paper filing delays. After reading through all these experiences, I'm definitely going to try the specific terminology people mentioned - asking about "suitability review status" and "quality flags" when I call. I've been making generic status inquiries, but being more targeted with my questions sounds like it could make a difference. The services that wait on hold for you sound really appealing at this point. I've probably wasted 20+ hours sitting on hold with the IRS over the past few weeks with nothing to show for it. Having someone else deal with that while I can actually work with clients seems worth whatever it costs. One thing I'm curious about - for those who eventually got through and found out what was causing their delay, was it usually something you could have prevented or addressed earlier? I'm wondering if there are any red flags I should be watching for in my e-services account that might indicate a specific issue. Thanks to everyone for sharing your experiences and solutions. It's both comforting and frustrating to know this is such a common problem, but at least now I have some new strategies to try!

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Nolan Carter

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I'm experiencing the exact same frustrating situation! Applied for my EFIN in mid-February and have been stuck on "in process" status for over 5 weeks now. It's incredibly disheartening watching potential clients walk away because they can't wait for paper filing when e-filing would be so much faster. This thread has been incredibly valuable - I had no idea so many other preparers were dealing with identical delays this season. The specific terminology everyone has shared about asking for "suitability review status" and checking for "quality flags" is really helpful. I've been making generic status inquiries when calling, but being more targeted with my language sounds like it could make a real difference. I'm definitely going to try some of the solutions people have mentioned here, especially those services that wait on hold for you. After spending countless hours in IRS phone queues with nothing to show for it, having someone else handle that while I can focus on serving existing clients seems like it would be worth the cost. The documentation approach several people mentioned is smart too - I'm going to start keeping detailed records of all my contact attempts in case I need to escalate this to the Taxpayer Advocate Service. Thanks to everyone for sharing their experiences and practical solutions. It's both reassuring and concerning to see how widespread this problem is, but at least now I have some concrete strategies to try beyond just hoping the status magically changes!

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Amina Toure

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This discussion has been incredibly helpful! I'm also working with a non-profit that's launching a rental assistance program, and I was getting confused by all the different rules I was reading about online. One question I haven't seen addressed yet - what happens if we provide rental assistance to someone who later in the year receives other forms of government assistance like SNAP or Medicaid? Could our rental assistance somehow affect their eligibility for those programs, or create complications when they're reporting income for those applications? I want to make sure we're not inadvertently creating problems for the people we're trying to help by having them appear to have higher income than they actually do when applying for other assistance programs.

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That's a really thoughtful question! Generally speaking, rental assistance that goes directly to landlords shouldn't affect eligibility for other government programs like SNAP or Medicaid because it's not considered income to the recipient. These programs typically look at actual cash income that flows through the person's hands. However, I'd recommend being proactive about this - when you provide the assistance, give recipients a letter clearly stating that the rental assistance was paid directly to their landlord and is not considered taxable income or countable income for most benefit programs. This documentation can be really helpful when they're applying for or recertifying other assistance. It's also worth noting that different assistance programs have different rules about what counts as "income," so having that documentation from your organization helps caseworkers at other agencies understand the nature of the assistance. Most experienced benefits caseworkers are familiar with these types of third-party housing payments and know they don't count against income limits.

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Ethan Taylor

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This has been such a valuable discussion! I'm working with a community action agency that provides emergency rental assistance, and this thread has clarified so much for me. One additional point I'd like to add based on our experience - if your non-profit works with multiple landlords regularly, consider creating a simple one-page fact sheet explaining the program and its tax implications. We found that landlords sometimes had questions about whether they needed to handle these payments differently from regular rent, and having a standardized explanation saved everyone time. Also, for organizations just starting out, consider reaching out to other local non-profits who already run similar programs. Most are happy to share their policies and procedures, which can save you from reinventing the wheel. We based our initial documentation on templates from a more established organization in our area, then customized them for our specific program. The key takeaway for anyone reading this is that direct-to-landlord payments from qualified non-profits are generally not taxable income for tenants, but proper documentation and consistent procedures are absolutely critical. Thanks to everyone who shared their experiences - this is exactly the kind of practical guidance our sector needs!

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This is such great advice about creating fact sheets for landlords! I'm new to this community and just starting to help with our local food bank's housing assistance program. One thing I'm wondering about - do you have any tips for small organizations that might not have the resources to create formal policies right away? We're mostly volunteers and want to make sure we do this right, but some of the documentation requirements mentioned earlier seem pretty extensive for our current capacity. Also, has anyone dealt with situations where tenants are behind on multiple months of rent? Does it matter tax-wise if we're paying current rent versus back rent, or is the treatment the same as long as it goes directly to the landlord?

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