IRS

CommunityGovernment Services

Can't reach IRS? Claimyr calls for you, so you don't have to wait on hold.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

160,000+ people connected since 2021

Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call
Fox KTVUABC 7CBSSan Francisco Chronicle


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Can I switch from H&R Block to FreeTaxUSA for e-filing Form 8915-E?

I've been using H&R Block for years because I like having all my info saved from year to year. Don't have to re-enter everything each time, which is nice. So this year I had to take an early distribution from my 401K due to financial hardship, which means I need to file Form 8915-E. After waiting forever, H&R Block finally updated their software to include this form. I went through the whole process online, entered all my info, and got everything completed today. But then at the very end, I got this message saying that because I'm using Form 8915-E, I can't e-file! They're telling me I have to print out the whole return and mail it in. Ugh, I really don't want to do that. I've been searching around and it looks like FreeTaxUSA might allow e-filing with Form 8915-E included. So here's what I'm wondering - can I just switch over to FreeTaxUSA at this point to e-file? I've already completed my entire return in H&R Block, but technically I haven't "filed" anything since I haven't mailed it in, right? Would this cause any problems if I essentially file the same return through a different service?

Has anyone used both H&R Block and FreeTaxUSA? I'm considering switching permanently next year and wondering how they compare. Is FreeTaxUSA actually good or just cheaper?

0 coins

I've used both. FreeTaxUSA is way cheaper, but H&R Block definitely has a more polished interface. FreeTaxUSA asks more direct tax-form related questions rather than the conversational style of H&R Block. The end result is the same though - I've never had issues with either one calculating my taxes incorrectly. The biggest difference is that FreeTaxUSA charges like $15 for state filing while H&R Block charges $37+ depending on complexity. Federal is free with FreeTaxUSA for most situations. No audit protection included with the base package though, that's extra.

0 coins

I made this exact switch last month and can confirm it works perfectly! H&R Block's inability to e-file Form 8915-E was such a frustrating surprise after completing everything. FreeTaxUSA handled the 8915-E form without any issues and I was able to e-file successfully. The interface is definitely more basic than H&R Block - it's more like filling out the actual tax forms rather than the interview-style questions - but honestly I found it easier to navigate once I got used to it. One tip: make sure you have your AGI from last year's return handy when you switch, as FreeTaxUSA will ask for it to verify your identity. Also double-check that you're entering the correct distribution amount and date on the 8915-E form since the wording is slightly different between the two platforms. The whole re-entry process took me about an hour, which was way better than dealing with printing and mailing a paper return. My refund was processed normally and I got it via direct deposit in about 10 days after e-filing.

0 coins

How Do I Apply the Gambling Sessions Method for Federal Tax Deductions?

So I finally wrapped up my gambling sessions accounting method calculations from my FanDuel log for the year 2023. This whole thing is giving me a headache. My total winning sessions for the year came to about $815k, while my losing sessions totaled roughly $246k. For context, I received W-2G forms that added up to $2.3m. Using the sessions method really brought down what I need to report as winnings. If I look at all individual transactions, my total losses were $3.1m and total winnings were $2.9m, leaving me about $200k in the hole for 2023. When I entered the $815k of session winnings into H&R Block software, I'm looking at a federal tax bill of $290k and state taxes around $56k. Here's what I can't figure out - how do I properly deduct my losses at the federal level? I know you can deduct losses up to the amount of winnings, but since I used the sessions method, do I report the losing sessions amount ($246k)? Or can I use my total losses ($3.1m) up to the winning sessions amount of $815k? Also, if I just reported all $2.3m from the W-2Gs and then deducted $2.3m in losses, my state tax bill jumps to about $175k without using the sessions method. Any help is greatly appreciated!

This is an incredibly helpful thread - I've been struggling with the exact same situation with my BetMGM gambling records. After reading through all these responses, I finally understand why my tax preparer kept asking me to "be consistent" with my methodology. One thing I wanted to add from my research: make sure you understand how your state handles gambling income if you're using the sessions method. Some states don't recognize the sessions method at all and require you to report the full W-2G amounts as income, even if you're using sessions for federal purposes. This can create a significant difference between your federal and state tax calculations. In my case, I live in a state that doesn't allow gambling loss deductions, so even though I'm using the sessions method federally to report $650k instead of $1.8m in W-2Gs, I still have to report the full $1.8m on my state return with no offsetting deductions. It's brutal, but at least the federal savings help offset the state tax hit. Also, for anyone considering the professional gambler route mentioned earlier - be extremely careful. I consulted with a tax attorney about this, and they warned that the IRS has been aggressively auditing professional gambler claims, especially for sports betting. Unless you truly treat gambling as a full-time business with systematic approaches, detailed business records, and can demonstrate consistent profit-seeking behavior over multiple years, stick with the sessions method as a recreational gambler. The documentation standards everyone mentioned are spot-on. I created a comprehensive audit file with my session calculations, methodology explanation, and supporting case law. Better to over-document than wish you had more records later.

0 coins

@Javier Cruz What state? How did you determine the length of your session? From what I can tell the session method has never been verified for online wagering.

0 coins

The sessions method approach you're using is definitely the correct way to handle this situation. Your calculation of $815k in winning sessions as reportable income and $246k in losing sessions as your deductible losses is spot-on. What many people miss is that the sessions method isn't just about reducing taxes - it's about accurately reflecting the economic reality of your gambling activity. When you're making continuous bets on FanDuel throughout a day, each individual transaction doesn't represent a complete gambling event. The session as a whole does. A few key points for your situation: **Federal reporting**: Report the $815k as "Other Income" on Schedule 1 and deduct the $246k as gambling losses on Schedule A (subject to itemizing). You cannot mix methodologies by using session income but total transaction losses. **Record keeping**: Make sure you have clear documentation of how you defined each session (most likely by calendar day for online betting) and that you applied this consistently throughout 2023. Keep your FanDuel transaction exports and any spreadsheets showing your calculations. **Software considerations**: Tax software often defaults to W-2G amounts, so you may need to override these entries manually. Include a statement explaining your sessions methodology and reference supporting tax court cases like Mayo v. Commissioner. The $290k federal tax bill you're seeing is based on legitimate gambling income under an accepted methodology. While painful, it's much better than the alternative of reporting the full $2.3m in W-2Gs without proper session accounting. Consider having a tax professional who specializes in gambling taxes review everything before filing, especially given the substantial amounts involved.

0 coins

@Natasha Petrova I’m still a bit confused by this β€œThe $290k federal tax bill you re'seeing is based on legitimate gambling income under an accepted methodology.” IfΒ Β he entered the $2.3m as income, then itemized federal, why wouldn’t putting $2.3m in offsetting losses be better?? Don’tΒ Β they net out? I feel like this individual got screwed. Thanks.Β 

0 coins

How can I get a replacement for a lost Self-Select PIN for tax filing?

So I'm trying to file my taxes for this year and I'm stuck in the worst way. I had a Self-Select PIN from last year that I wrote down somewhere, but I've turned my place upside down and can't find it anywhere. I need this to e-file my return, right? The tax software I'm using is asking for it and I'm completely blanking on what the number was. Does anyone know if there's a way to recover a lost Self-Select PIN? Or do I have to request a new one somehow? Is this going to delay my refund? I'm really hoping to get my tax return submitted this weekend since I'm expecting a decent refund and have some bills coming up. Any help would be seriously appreciated!

Has anyone tried calling the IRS Identity Protection Specialized Unit at 800-908-4490? I had to do this last year when I lost my PIN and they were able to help me verify my identity to efile.

0 coins

I tried calling that number last month and was on hold for over 2 hours before giving up. their hold system is the worst.

0 coins

I went through this exact same frustration last year! Here's what worked for me without having to wait on hold with the IRS: First, try the AGI method that others mentioned - it's definitely the easiest if you can find your 2023 tax return. But if you're like me and had moved/lost everything, here's a backup plan: You can create an account on IRS.gov and use their "Get Transcript Online" tool. They'll ask you some identity verification questions (like previous addresses, loan amounts, etc.) and if you pass, you can immediately see your prior year AGI. I was able to do this at 11 PM when I was panicking about my deadline. If the online verification doesn't work, you still have options before resorting to paper filing. Some tax software will let you print and mail just the signature pages while still preparing everything electronically, which can speed up processing compared to a fully paper return. The key thing is don't stress too much - you have multiple paths to get this resolved and it shouldn't significantly delay your refund as long as you can verify your identity one way or another. Good luck getting it sorted this weekend!

0 coins

Yes, the IRS verification questions are very similar to what credit monitoring services use! They pull from public records and credit databases, so you'll see questions about previous addresses, mortgage amounts, car loans, credit cards, etc. The good news is they usually give you multiple choice answers, so even if your situation has been complicated, you might recognize the right answer. I was worried about the same thing since I had moved twice and changed jobs, but I was able to pass the verification. They ask about 5-6 questions and you need to get most of them right. If you don't pass online, you can still request the transcript by mail with Form 4506-T, it just takes longer. As for the refund timeline - I actually got mine faster than expected! I think because everything was processed electronically (even though I had to jump through hoops for verification), it only took about 10 days from when I filed. The IRS systems don't seem to care how you verified your identity, just that you did it properly.

0 coins

@Omar Fawaz Yes, exactly! The IRS verification questions are very similar to what credit monitoring services use - they pull from public records and credit reports. You ll'get questions like Which "of the following addresses have you lived at? or" What "was the amount of your mortgage payment in [specific month/year]? They" usually give you multiple choice answers. The good news is they typically ask 4-5 questions and you only need to get most of them right, not all of them. Even with moves and job changes, you should be able to answer questions about previous addresses or major financial accounts. If you ve'had student loans, car payments, or credit cards, those often show up in the questions too. As for the refund timing - I actually got mine faster than expected! Once I was able to get my AGI and e-file, the refund came through in about 10 days, which was the normal timeframe. The IRS processing time wasn t'affected at all by having to use the transcript service for verification. The delay was really just on my end trying to figure out how to file without the PIN.

0 coins

Comparing TurboTax results against CPA for foreign tax credit calculations - worth the DIY attempt?

After managing some inherited investments for the past few years, I'm getting curious about whether I really need to keep paying big bucks to my accountant. I've been with her for around 8 years, but I used TurboTax before things got complicated. I'm running an experiment this year - doing my taxes with TurboTax myself AND having my accountant do them professionally. Then I'll compare results to see if I can handle it myself going forward or if her expertise is actually worth the money. I've hit a roadblock at the foreign tax credit section in TurboTax. All my foreign tax credits come from investments (no foreign income from work). Both my accountant and TurboTax use Form 1116, and she also uses Schedule B. What's confusing me is the "amount used" section in TurboTax. My accountant provides an attached statement showing foreign taxes paid, foreign taxes disallowed, foreign taxes claimed, and foreign tax credit carryover going back 8 years. I think TurboTax's "amount used" is equivalent to "foreign taxes claimed" but I'm not certain. When I try to understand the paper forms, my brain gets fuzzy. Is the decision about amount paid vs. amount claimed something subjective the accountant decides each year? Or does it come from calculations on Form 1116? Maybe once foreign taxes exceed a certain threshold? I could try working through Form 1116 manually to understand it better, but maybe this is exactly why people hire CPAs. Feeling a bit lost here!

I switched from an accountant to TurboTax last year for a similar situation with foreign dividends. Just a tip: make sure you're using TurboTax Premier or above, as the Deluxe version doesn't handle Form 1116 properly. Also, does anyone know if H&R Block software handles foreign tax credits better than TurboTax? I've heard mixed things.

0 coins

I've used both and honestly H&R Block's handling of Form 1116 is more transparent. It shows you the actual form as you're working and explains the limitations better. TurboTax hides a lot of the calculations behind the scenes. H&R Block also has better handling of multi-country calculations if you have investments in different regions. The downside is their interface isn't as sleek as TurboTax.

0 coins

Your experiment comparing TurboTax vs. your accountant is brilliant! I did something similar a few years ago and it really opened my eyes to what I was actually paying for. Regarding the "amount used" confusion - you're right that it corresponds to "foreign taxes claimed" on your accountant's statement. The key thing to understand is that Form 1116 calculates a limitation based on the ratio of your foreign source income to total income. If your foreign taxes paid exceed this limitation, the excess carries forward to future years. Your accountant's detailed carryover tracking is actually quite valuable - it ensures you don't lose any credits over the 10-year carryforward period. When TurboTax shows "amount used," it's applying the current year limitation and automatically carrying forward any excess. One suggestion: before making the switch, double-check that TurboTax is properly importing or allowing you to enter all your carryover amounts from previous years. This is often where DIY software falls short compared to a good accountant who maintains detailed records across multiple years. The decision isn't really subjective - it's all based on the Form 1116 calculations. But the expertise comes in ensuring nothing falls through the cracks over multiple years of filings.

0 coins

Will my refund be delayed in 2025 if I claim the child tax credit? Any expected date for processing?

So I'm filing my taxes early this year and claiming my two kids (ages 4 and 6) for the child tax credit. I heard from a friend that if you claim the child tax credit, your tax refund will automatically be delayed this year. Is this actually true? I was counting on getting that money back pretty quickly to cover some bills. I've already got all my W-2s and other tax forms ready to go, and was planning to file next week when the IRS opens up for the season. But now I'm worried about a long delay. Has anyone dealt with this before? Any idea when refunds with child tax credits actually get processed? Like is there a specific date the IRS starts releasing those refunds or is it just a general slowdown?

Has anyone tried filing early but claiming the child tax credit in an amendment later? Wondering if I could get the base refund faster and then deal with the credit later.

0 coins

That's actually not a good strategy. Amended returns take MUCH longer to process - we're talking 16-20 weeks minimum instead of the 3-4 weeks for a delayed CTC refund. Plus, you'd have to pay to file twice. Just wait the extra couple weeks.

0 coins

Thanks for saving me from a bigger headache! I'll just be patient and file everything correctly the first time. Good to know amendments take that much longer - definitely not worth it just to get part of my refund a little sooner.

0 coins

One thing to keep in mind is that the delay isn't just about the Child Tax Credit itself - it's also about how you file. If you e-file and choose direct deposit, your refund will come faster once it's released than if you file a paper return or request a paper check. I've been through this a few times with my kids, and I've found that filing electronically on the very first day the IRS accepts returns (usually around January 21st) and then just accepting the mid-February wait is the most predictable approach. Yes, it's frustrating to wait, but at least you know roughly when to expect it. Also, make sure you have your bank account info exactly right for direct deposit - any mistakes there can add another week or two to the process. The IRS has to mail you a paper check if the direct deposit fails, which obviously takes longer.

0 coins

Prev1...645646647648649...5645Next