
Ask the community...
I filed my taxes back in February and just checked the "Where's My Refund" tool today, and it shows "Take Action." When I went to check the details on my IRS account online, I noticed some strange things. Under "Details By Year" for Tax Year 2023, instead of showing my expected refund amount, it displays a message saying "Your Information Is Not Available at This Time" with an INFO indicator next to it. Below that, there's another message stating "We are in the process of updating your account. These updates take at least 2 weeks to complete." All my previous tax years show that I owe $0.00 (2022, 2021, and 2020 all show $0.00). I checked this on the official IRS website (sa.www4.irs.gov) while logged into my private account. The site has the regular footer links for Privacy Policy, Accessibility, etc. Has anyone else gotten this "Take Action" message along with the "Your Information Is Not Available at This Time" notice? What does it actually mean and how do I fix it? I'm concerned since I filed months ago and was expecting my refund by now.
Had same issue bruhhh. Check your transcript on IRS website - mine showed the check was actually voided and they had to reissue it
how do i check transcript?
2M
ur supposed to mobile deposit these now its 2025 fam ๐
not everyone has access to mobile banking bestie ๐
2M
These clowns at the IRS need to get it together fr. Why they always playing with our money smh
fr fr no ๐งข
2M
Quick tip: make sure you keep checking your transcript weekly. Sometimes they dont even send updates when they process stuff
Thanks! Where exactly should I look on the transcript?
2M
Check the account transcript, specifically the transactions section at the bottom
2M
Three years is wayyy too long! Def call and dont take no for an answer. Ask for a supervisor if u have to
Fr fr supervisors are the only ones who can actually do anything
2M
Pro tip: Always document every convo with the IRS. Get badge numbers and names. Makes following up way easier if things get stuck again.
Did they say anything about interest being paid since its been so long?
nah they didnt mention interest but at this point i just want my refund tbh
1M
Did you verify identity through id.me? Sometimes that helps speed things up even if you already did verification through IRS.
yea did that back in March still no luck ๐ฎโ๐จ
2M
Try calling your local taxpayer advocate service. They might be able to help if its causing financial hardship
good luck getting through to them. been trying for weeks straight no answer
2M
fr advocates are backed up worse than IRS at this point ngl
2M
Something else that helped me - if you see code 570 followed by 571 within a few days/weeks, usually means they fixed whatever issue was holding up your return
can someone explain what processing cycle means? mine says 20240705
First 4 digits (2024) = tax year, 07 = 7th week, 05 = Thursday processing day
2M
Call your local taxpayer advocate office. They helped me break through when I was stuck for 8 months with an amended return.
Do you need a specific reason to contact them?
2M
Financial hardship is usually enough. Just tell them your situation
1M
These timeframes are ridiculous istg. The IRS needs to get it together fr fr ๐ค
no cap, they still processing returns like its 1960 or smth ๐
2M
movement is better than no movement! atleast the irs finally remembers you exist lol
fr fr the IRS be playing hide and seek with our money ๐คก
2M
Mine went from zeros to actual numbers then back to zeros again... The IRS is straight trolling us at this point ๐ค
bruh same. this tax season is wild
2M
sounds like ur preparer might have claimed some credits u werent eligible for... happened to my cousin. get a copy of ur transcript ASAP!
Why do these tax preparers think they can hold our docs hostage like this? ๐คฎ the whole system is broken frfr
ong they be acting like they own our tax info ๐คก
2M
AstroAdventurer
Had this last year, turned out they needed my ID verification. Took about 3 weeks after I verified to get my refund
0 coins
Javier Mendoza
how did you verify? online or phone?
0 coins
2M
AstroAdventurer
did it online through id.me way faster than calling
0 coins
2M
Write a comment...
Emma Wilson
check your mail! sometimes they send letters explaining what they need but the wmr tool shows up first
0 coins
NebulaNova
checking rn brb
0 coins
2M
NebulaNova
nothing in the mail yet ๐ฉ
0 coins
2M
Write a comment...