Call IRS

IRS

Can't reach IRS? Claimyr calls for you, so you don't have to wait on hold.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call
Fox KTVUABC 7CBSSan Francisco Chronicle


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Debra Bai

Filed about Recovery Rebate Credit but already received it - Now have 570/971 codes and no DDD

Ugh, I'm so frustrated right now! 😤 Anyone else make the mistake of claiming they didn't receive their Child Tax Credit advance payment on their return, but then realized afterward that you actually DID get it? Now I've got those dreaded 570 and 971 codes showing up on my transcript with no direct deposit date in sight. I'm usually pretty good with keeping track of these things (I've been filing for years) but with all the different payments last year, I honestly forgot which ones I received! I'm kicking myself now. How long is this going to delay my refund? I'm seriously worried now. Any insights would be SO appreciated! 🙏

I... might be in the same boat. I'm not entirely sure if I received that payment or not, but I did claim it on my return. Now I have those same codes and I'm nervously waiting. I've heard that sometimes these adjustments can happen pretty quickly, while other times they can drag on. I suppose it depends on how backlogged the IRS is at the moment.

0 coins

Just wanted to share some good news - I had this EXACT situation last month! Claimed I didn't get the Child Tax Credit advance when I actually did. Got the 570/971 codes, received a notice about 10 days later explaining the adjustment, and then my transcript updated with a DDD exactly 14 days after the notice date. The refund hit my account right on schedule, just minus the amount I had incorrectly claimed. So hang in there - the system is actually working pretty efficiently for these types of adjustments!

0 coins

Was your refund exactly $1,400 less than what you were expecting? I'm trying to calculate how much I'll actually get after they make the adjustment.

0 coins

Ava Rodriguez

Chase Bank DDD 2/25 - Refund Not Deposited Despite SBTPG Release?

Has anyone with a Chase account and a Direct Deposit Date of 2/25 received their refund yet? I'm still waiting for the deposit to appear in my account. I've already contacted Chase customer service representatives who confirm they have no pending transactions in their system. However, SBTPG (Santa Barbara Tax Products Group) shows they've already released the funds. This discrepancy is concerning and I'd like to identify where the breakdown in processing is occurring. I've documented all communication with both parties for reference if escalation becomes necessary.

Last year when I had a similar situation, I spent hours trying to reach the IRS directly. This year I used Claimyr (https://claimyr.com) to get through to an IRS agent in about 15 minutes. They confirmed that my refund had been sent to SBTPG and there were no issues on their end. I was surprised at how complicated the handoff between IRS → SBTPG → Chase actually is. The IRS agent explained that once they show it as sent, they can't track it further, but at least I knew where to focus my follow-up calls.

0 coins

Have you tried checking your refund status using the IRS2Go app instead of relying on SBTPG's portal? Sometimes the official IRS tools provide more accurate information compared to the third-party processors. Would it also be worth checking if your refund might have been split across multiple deposits if you paid for tax preparation fees from your refund? That situation sometimes creates confusion when tracking deposits.

0 coins

This is a very helpful suggestion. Under IRC §6402(f), taxpayers have the right to receive detailed information about their refund disbursement. If using the IRS2Go app shows different information than what SBTPG is reporting, I would recommend documenting both discrepancies carefully before proceeding with further inquiries to either party.

0 coins

Mason Kaczka

Transcript Shows 'Complete' But No Direct Deposit Date - What's Happening?

I checked my tax transcript this morning and it shows my return is complete, but there's still no direct deposit date showing up. WMR just has the first bar. I filed about 3 weeks ago and was expecting my refund by now. Anyone know what's going on or how long I should expect to wait? Starting to get worried something's wrong with my return.

If you're really worried, you can always call the IRS directly. I was in the same boat last month - transcript said complete but no deposit date. Spent two days trying to get through on their normal number without success. Finally used Claimyr (https://claimyr.com) and got connected to an agent in about 15 minutes. They confirmed my refund was scheduled but just hadn't updated in the system yet. Got my deposit three days later. Worth the fee to save hours of frustration on hold.

0 coins

Does Claimyr actually work? I've tried calling the IRS like 20 times this week and can never get through.

0 coins

Just be patient. The IRS is swamped right now with tax season in full swing. As long as your transcript shows complete, your refund is coming. I've had it take up to 2 weeks after 'complete' status before getting my deposit date during busy periods.

0 coins

Aisha Abdullah

IRS Phone Rep Said They Made Adjustment on Line 30 (Child Tax Credit) - Anyone Else Experience This?

Just got off the phone with the IRS today and found out why my refund has been delayed. The representative explained they had to make an adjustment on line 30 of my tax return related to the Child Tax Credit. She mentioned they've completed the adjustments and my return is now fixed. Should receive my refund in 2-3 weeks according to her. Has anyone else encountered this specific adjustment? Was the timeline they gave you accurate? Is there any way to verify that the adjustment has actually been processed? I'm wondering if I should call back to confirm or just wait patiently.

Did the IRS representative specifically mention which tax year's Child Tax Credit they were adjusting? I had a similar call on March 24th, but they were actually fixing an error from my 2022 return that affected my 2023 filing. Does your transcript show code 570 followed by 971? Those typically appear on April 15th for these types of adjustments.

0 coins

I believe the adjustment is most likely for the 2023 tax year (filed in 2024). The IRS has been verifying Child Tax Credit amounts against their records of advanced payments sent last year. I would not recommend calling back unless it's been more than 3 weeks since they told you it was fixed.

0 coins

I might be able to provide some insight here, as I went through something similar. In my case, the IRS had to adjust my Child Tax Credit amount because I had possibly claimed the full amount without accounting for the advance payments I received throughout 2023. The adjustment process took approximately 16 days before my refund was issued, which was within their estimated timeframe.

0 coins

Watch your transcript carefully for any additional changes. Did they tell you if your refund amount changed? What if they make another adjustment? I've seen cases where people thought everything was fixed, then another review cycle started. Not trying to worry you, but the IRS sometimes finds multiple issues once they start looking at a return. Check your transcript weekly, not daily. Excessive checking doesn't speed anything up, does it?

0 coins

Mei Liu

Need to know: Do I use AGI or Earned Income from last year's return for identity verification?

I'm trying to e-file my 2023 taxes and it's asking for last year's amount to verify my identity. I'm not sure if I should be entering my AGI or my earned income from 2022. Does anyone know which one is correct? And where exactly on last year's forms would I find this number? I'm stationed at a new base and my tax documents from last year are still packed somewhere. Is there any way to look this up online? Thanks in advance for any help.

Is the AGI the same as the MAGI? My tax software is asking for verification but doesn't specify which one. Also, if I filed jointly last year but am filing single this year, do I still use the same AGI from the joint return?

0 coins

AGI and MAGI are different figures. For IRS verification purposes, you need your AGI from Form 1040 Line 11. Regarding your filing status change: if you filed jointly last year, you still use the full AGI from that joint return for verification purposes, not half or some other calculation. The IRS system is looking for an exact match to the AGI that was processed under your SSN last year.

0 coins

Has anyone had problems with their AGI not working even when they're sure it's correct? I've tried three times with what I know is the right number from my saved PDF of last year's return, but the IRS keeps rejecting it. Is there somewhere online I can double-check what the IRS actually has on file for me?

0 coins

Isn't it interesting how something as seemingly simple as knowing which number to use can cause so much stress? I had the same question last year and discovered it's definitely the AGI. What worked for me was logging into the tax software I used last year - they had my returns saved and I could see my AGI right there! Have you tried checking if you still have access to whatever software you used for 2022? Most of them keep your returns on file for several years.

0 coins

Prev1...52245225522652275228...5645Next