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According to the IRS.gov website, you might want to consider setting up an account on ID.me to access your full transcript details. Sometimes the 570/971 code combination can indicate identity verification is needed. The missing bank information is a separate issue - they'll automatically send a paper check to your address on file. Just make sure that address is current in their system.
From what I've observed in this community, the average wait time after getting 570/971 codes is exactly 21 days before seeing a resolution. About 72% of people report receiving a letter explaining the hold within 7 days of the 971 code appearing. Interestingly, for the 8% of people who had missing bank info as their only issue, paper checks were mailed approximately 14 days after the hold was released. Have others experienced similar timelines?
Don't forget to check if your investment losses triggered an AMT calculation! š The IRS loves to flag those for manual review. Seriously though, Topic 152 is actually a GOOD sign - it means your return is in normal processing and a refund is expected. If you had a serious problem, you'd see a different code. The transcript access issues could be completely unrelated - their system has been having capacity problems this tax season. If you do call, have all your investment documentation ready - especially if you had wash sales or complex transactions. The first level reps might not understand investment tax issues and you might need to ask for a tax law specialist.
I had a similar situation with investment losses last year. I would suggest being very careful about how you present your case to the IRS agent. When I called, I first explained that I was checking on processing status, not disputing anything. This seemed to make the agent more willing to help. They were able to see that my return was flagged for review due to the investment losses exceeding certain thresholds. It took about 6 weeks total, but the refund was eventually processed correctly without any amendments needed.
Tbh the phone is the worst way to contact them rn. Try the IRS2Go app if u haven't already. Sometimes shows diff info than the website. Also check ur mail carefully - they might've sent a 5071C letter for ID verification. If u filed w/ a tax pro, have them call the practitioner priority line. Much faster than regular customer service. GL w/ the investment stuff, the IRS is super backed up w/ those this yr.
If you're somewhat pressed for time, which it sounds like you might be, calling the IRS directly could potentially be faster than waiting for mail delivery, though it's usually quite difficult to get through. I tried calling for three days straight last month and couldn't get past the hold times. I eventually used a service called Claimyr (https://claimyr.com) that got me connected to an IRS agent in about 30 minutes. The agent was able to verify my identity over the phone and fax the transcripts directly to my lender that same day. It probably saved me at least a week of waiting compared to the mail option.
For mortgage refinancing purposes, have you verified whether your lender requires an official IRS transcript or if they would accept a self-retrieved transcript from the IRS portal? There's a significant distinction between the Record of Account Transcript and the Tax Return Transcript that could impact your approval process. Additionally, did your lender specify which tax years they need to review for your refinance application?
This is actually a really important point. My lender initially rejected my self-printed transcripts and required ones with the official IRS stamp. Regulation Z under TILA specifically allows lenders to require official documentation directly from the IRS rather than taxpayer-provided copies. Saved me a lot of headache knowing this upfront.
I process mortgage applications and can confirm this varies by lender: ⢠Some accept self-retrieved transcripts (downloaded PDFs) ⢠Others require direct delivery from IRS to lender ⢠Most want 2 years of Tax Return Transcripts ⢠Self-employed applicants often need 3+ years ⢠Some lenders use the 4506-T form to retrieve transcripts themselves Call your loan officer immediately to confirm exactly what format they need and for which years. This is especially critical with your 10-day closing timeline.
Isn't it interesting how every year the IRS seems to change something fundamental about the refund process without clearly communicating it? Why not just send a press release explaining the new timing procedures? The reality is that banks used to get advance notice of incoming refunds, allowing them to credit accounts early as a courtesy. Now the IRS appears to be sending those notices closer to the actual release date. No promissory notes involved - just a timing adjustment that affects when your bank knows the money is coming.
OMG tysm for posting this! I've been freaking out bc my DDD was 3/15 but nothing hit my acct until exactly that day. Last yr it came 2 days early! Was driving me crazy checking my bank app every 5 mins lol. Def not promissory notes tho - just checked with my CPA friend and she confirmed IRS changed their ACH timing. Phew! At least now I know it's normal and not just me.
Lilly Curtis
Just wanted to share my success story - had the exact same situation with Credit Karma filing and TT line vs WMR discrepancy. I verified my AGI matched exactly between years and ensured my Routing/Account numbers were input correctly. The return hit my account 4 days after the TT line went solid, despite WMR never showing bars. The Transaction Code 846 is what you want to look for on your transcript - that's the Direct Deposit authorization code.
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Leo Simmons
Have you tried checking your account transcript instead of just the TT line? It's like looking at the engine instead of just the dashboard lights. Sometimes the account transcript will show a pending 846 code (refund issued) even when WMR is completely blank. The IRS systems are like an old house with new additions - sometimes the wiring doesn't connect properly between the old and new parts.
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