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I have the same DDD and used TurboTax with fees taken out too. Does anyone know if we can check the status with SBTPG directly? Is there a website or phone number? And does the "Where's My Refund" tool update once SBTPG receives it, or does it only show when the IRS sends it out? I'm worried something might go wrong in this middle step and I wouldn't know about it.
Got my refund yesterday w/ 3/5 DDD. TT fees taken out. Took exactly 1 day after IRS date. Pro tip: check SBTPG website directly at https://taxpayer.sbtpg.com/ - shows when they get it from IRS + when they send to ur bank. Saved me $$ on fees last yr when I realized how much TT charges for this "service" lol. Next yr def paying fees upfront - saves like $40 vs having them taken from refund.
Thanks for the SBTPG link. Just checked. Shows pending. Estimated 1-2 business days. Very helpful.
I just checked the SBTPG site with your link and saw my refund was received today March 4th! So relieved to see it's actually in process. According to the site, they should send it to my bank by March 6th. This matches exactly what happened with my 2023 refund on February 28th last year.
Did your transcript show any TC 570 or 971 codes before updating with the 846 Refund Issued code? I'm currently stuck in PATH verification with those hold codes and wondering if there's a typical sequence before getting the DDD. Also, which bank are you using for direct deposit? Some financial institutions process IRS deposits differently than others.
I track all my tax refunds meticulously for budgeting purposes. For PATH Act returns with EITC/ACTC, the IRS typically releases refunds on Wednesdays following the February 15th processing date. My transcript updated on 2/15 with an 846 code showing DDD of 2/22, while WMR still showed PATH until 2/19. Refund hit my Capital One account at 3:27am on 2/22 exactly. If your transcript shows cycle code 20240705 or 20240706, you're in this week's processing batch and should expect deposit precisely on your DDD.
I had a similar situation on April 3, 2024. My return filed January 29th had been stuck with a 570 code dated March 8th. I called on March 15th, March 22nd, March 29th, and April 3rd. On the last call, the agent immediately said, "I see you've been calling weekly." What worked for me was asking specifically about the REASON for the 570 hold. They disclosed it was a random review of my education credits. My transcript updated on April 10th with a 571 release code, and my refund was deposited on April 17th - exactly 79 days after filing.
When you asked about the reason for the hold, did they give you any steps you needed to take to resolve it? Or was it just a matter of waiting for their review to complete?
Just mail them a Form 911. Request taxpayer advocate help. It's free. They'll assign someone to your case. You'll get answers faster. No more endless calls. Worth the effort. I got my refund two weeks after filing Form 911. Should have done it sooner.
I've experienced these IRS staffing fluctuations before. Last year, I filed in February assuming early filing would mean faster processing. My return contained Schedule C business income and some investment losses. Despite electronic filing, my return was selected for manual review due to the Discriminant Function System (DFS) scoring. This extended my wait from the standard 21 days to nearly 9 weeks. The delay wasn't announced anywhere - I only discovered it after calling multiple times. The lesson? Complex returns face longer delays regardless of when you file, and these staffing issues will only exacerbate that problem.
According to Internal Revenue Manual section 21.4.1, the IRS is still bound by the requirement to issue most refunds within 45 days of the filing deadline to avoid paying interest on refunds. While staffing issues may cause some delays, they have strong incentives to maintain processing speeds. The IRS has also implemented Integrated Enterprise Operations (IEO) which allows for more flexible workforce deployment during peak periods. I would recommend proceeding with your filing as planned, ensuring you use e-file with direct deposit, and maintaining documentation of your submission date per Treasury Regulation ยง301.6402-2.
Kaitlyn Jenkins
Last year my transcript showed Feb 17th, then changed to Feb 21st. I panicked because I needed that money for a car repair. Compared to my sister who uses direct deposit to her bank account - she never sees these date changes. I think it has something to do with how H&R Block processes the deposits compared to regular banks. The emerald card is convenient for getting your refund without paying the tax prep fees upfront, but this date-changing thing happens every year. Still, I got my money on the 21st exactly as the updated transcript showed.
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Caleb Bell
I believe I might have some insight into this specific situation. I've been tracking DDD patterns for PATH Act returns with cycle code 05 for the past few years, and there appears to be a correlation between filing date and these date adjustments. Returns accepted between January 12-15 (like yours) frequently show an initial DDD that gets pushed back by 3-4 days. In approximately 87% of the cases I've documented, the funds were deposited on the second date. Would you mind confirming whether your return included EIC or ACTC credits? Those seem to be particularly susceptible to this pattern.
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