IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ezra Collins

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Be careful about how you proceed. I had a missing refund check last year and made the mistake of filing a second trace request before the first one was resolved. This created a major headache. Here's what to do: 1. Call the IRS Refund Hotline at 800-829-1954 first 2. If they can't help, then call the main line 3. Request a trace using Form 3911 4. Ask for a direct deposit for the replacement instead of a check 5. Monitor your transcript weekly for updates Don't wait any longer - if your check was actually cashed by someone else, you'll need to go through an entirely different process involving an affidavit and potentially the Treasury Department.

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You might want to consider setting up direct deposit for future refunds, if possible. The IRS seems to be having more mail issues lately, from what I've observed. Also, have you checked with your local post office? Sometimes they hold items that were undeliverable for various reasons. It might be worth stopping by in person or calling your local branch, especially if you have a common name or live in a multi-unit building where mail sometimes gets mixed up.

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I may be in the minority here, but I actually prefer calling the IRS directly rather than relying on the online tools. I called the dedicated refund hotline (800-829-1954) last week about my March 9th filing, and while I had to wait about 35 minutes, the representative was surprisingly helpful. She confirmed that my return was selected for a random review (something that wouldn't have been clear from just the transcript codes) but that everything looked good and processing should be complete within 7-10 days. Sure enough, my refund was deposited yesterday, exactly 8 days later. Sometimes, the human touch can provide insights that the automated systems simply can't.

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You got incredibly lucky. I tried calling that exact number on April 2nd, April 5th, and April 9th - each time I got the automated message saying call volume was too high and to try again later. Never even made it to the hold queue.

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I filed on March 11th, just one day before you, and had the exact same WMR status change on March 18th. My transcript became available on April 8th showing code 570 (temporary hold) dated March 25th. On April 15th, it updated with code 571 (hold released) and code 846 (refund issued) with a date of April 20th. The refund hit my account this morning, April 19th, one day early. The entire process took exactly 39 days from filing to refund. Based on the similar timeline, I'd guess your transcript will update very soon if it hasn't already.

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I had to call the IRS urgently last week for a similar situation. According to Internal Revenue Manual 13.1.7.2.3, taxpayers with medical hardships qualify for expedited assistance. I needed to submit Form 911 (Taxpayer Advocate request) after documenting my medical necessity. Don't wait - call first thing tomorrow morning at 7:00am exactly when they open! Every minute counts when dealing with their phone system.

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Zainab Omar

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Just to clarify - are you trying to check on a refund that was already approved but hasn't arrived, or are you trying to find out why your return is still being processed? Those might require different approaches. Have you already checked the "Where's My Refund" tool on the IRS website or the IRS2Go app? Sometimes those have more updated information than what phone representatives can access.

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Miguel Ortiz

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If you're really concerned about this (which you shouldn't be), you could always print out your SSA earnings record and keep it with your tax documents. This is like keeping both the receipt and the credit card statement when you make a purchase - a bit excessive but gives peace of mind. I've been filing taxes for 20+ years and have seen much larger discrepancies that never caused problems. Compare this to a bank reconciliation where pennies can be off - accountants have a materiality threshold, and $1 is well below what anyone would consider material.

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Zainab Omar

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Don't get too comfortable with discrepancies. While $1 won't trigger anything, I've seen people ignore small issues that were symptoms of bigger problems. My cousin ignored a $5 difference last year, turned out his employer had been reporting his income under two slightly different SSNs for years. Check your Social Security statement annually. The small difference is fine, but make it a habit to verify your earnings record regularly - especially since you're managing your mom's finances too. Small errors compound over time if not caught early.

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Zara Mirza

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This happens every tax season with SBTPG, especially during peak weeks. Here's what the community has figured out: 1. SBTPG often receives funds 1-2 days before they show as "funded" on their website 2. Their system updates overnight, not in real-time 3. The "5 days early" feature gets automatically disabled when their processing queue exceeds capacity 4. Most people see funds within 48 hours of their DDD, despite what the website shows The best indicator is actually your IRS transcript, not the SBTPG website. If your transcript shows the refund was issued, it's on the way regardless of what SBTPG's site says.

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Luca Russo

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Where can I find my transcript? Never checked it before. Is it on the IRS site? Need login credentials?

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Nia Harris

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I've always wondered why third-party processors like SBTPG are even necessary in the tax refund ecosystem? Couldn't the IRS just deposit directly to taxpayers and eliminate this middle layer that seems to cause so many delays? I work in financial systems integration, and this seems like an unnecessarily complex process that primarily benefits the tax preparation companies, not the taxpayers.

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GalaxyGazer

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I might be one of the lucky ones, but my situation was almost identical to yours last week. Had a DDD of 3/5, SBTPG showed nothing, got the same cancellation email about the 5-day advance, and was generally worried. I *think* there might have been some sort of system-wide delay at SBTPG because my money suddenly appeared in my bank account this morning even though their website still showed "unfunded" when I checked yesterday. So it seems their tracking system might be behind their actual processing.

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If you don't mind me asking, which bank do you use? I'm wondering if perhaps certain financial institutions process these transfers more quickly than others. Also, was your deposit time consistent with when you normally receive direct deposits, or did it come at an unusual hour? I've been trying to determine if there's a pattern to when these tax refunds actually post to accounts.

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