I filed on January 24, 2024 and was accepted immediately. My transcript showed processing date of February 19, 2024, but I've had zero movement since then. After waiting exactly 45 days, I decided to call the IRS on March 9, 2024. Spent 3 hours on hold before getting disconnected. Tried again on March 10, 2024 - same result. Finally used Claimyr (https://claimyr.com) on March 11, 2024 and got through to an agent in 22 minutes. They confirmed my return was in the processing queue with no flags but couldn't give me a timeline. At least I know it's not lost in the system now.

Try checking your account transcript. Not just return transcript. Mine showed different info. Return transcript showed nothing. Account transcript had codes. Filed 1/22. Got my deposit yesterday. No warning. No updates on WMR. Just appeared.

Thanks everyone! I'm gonna check my transcript first and if I don't see anything I'll try calling. It's been almost 30 days now so I'm getting antsy 😬

One thing to check - did you get a confirmation email from TurboTax that the IRS accepted your return? Sometimes people think they filed but there was an error in submission.

If you're really concerned about this (which you shouldn't be), you could always print out your SSA earnings record and keep it with your tax documents. This is like keeping both the receipt and the credit card statement when you make a purchase - a bit excessive but gives peace of mind. I've been filing taxes for 20+ years and have seen much larger discrepancies that never caused problems. Compare this to a bank reconciliation where pennies can be off - accountants have a materiality threshold, and $1 is well below what anyone would consider material.

Don't get too comfortable with discrepancies. While $1 won't trigger anything, I've seen people ignore small issues that were symptoms of bigger problems. My cousin ignored a $5 difference last year, turned out his employer had been reporting his income under two slightly different SSNs for years. Check your Social Security statement annually. The small difference is fine, but make it a habit to verify your earnings record regularly - especially since you're managing your mom's finances too. Small errors compound over time if not caught early.

I had to call the IRS urgently last week for a similar situation. According to Internal Revenue Manual 13.1.7.2.3, taxpayers with medical hardships qualify for expedited assistance. I needed to submit Form 911 (Taxpayer Advocate request) after documenting my medical necessity. Don't wait - call first thing tomorrow morning at 7:00am exactly when they open! Every minute counts when dealing with their phone system.

Just to clarify - are you trying to check on a refund that was already approved but hasn't arrived, or are you trying to find out why your return is still being processed? Those might require different approaches. Have you already checked the "Where's My Refund" tool on the IRS website or the IRS2Go app? Sometimes those have more updated information than what phone representatives can access.

Had same issue last month. Tried ID.me app. Failed repeatedly. Called TPP line at 7am exactly. Got through in 25 minutes. They verified identity by phone. Refund arrived 9 days later. Don't waste time with app. Call early morning. Be persistent. Have all tax docs ready. They'll ask specific questions. Good luck.

I'd be cautious about how you proceed. The Identity Theft Victim Assistance (ITVA) department has specific protocols that must be followed for prior year returns with verification issues. In my research, approximately 27% of taxpayers attempting to resolve ID.me issues for prior years end up extending their wait time by starting with the wrong department. The Taxpayer Protection Program (TPP) line mentioned by others is correct (800-830-5084), but if you get transferred to general customer service, immediately ask to be transferred back to TPP. Document every call with date, time, representative ID number, and case notes.