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OMG I'm feeling this so hard right now! š© Everyone I know with Chime is having weird timing issues this tax season! My sister got her refund 2 days BEFORE the IRS website showed it was sent (like how???) but my coworker is in the same boat as you - TurboTax says issued but nothing in account for 3 days now. I think the whole system is just overwhelmed with all the Child Tax Credit claims. Hang in there! š
Here's exactly what's happening: Step 1: TurboTax marks your return as "refunded" based on their ESTIMATED timeline, not actual IRS data Step 2: The IRS is still processing your return, likely in the verification stage for the Child Tax Credit Step 3: Without an actual 846 code on your transcript, no money has been sent Step 4: Chime releases funds immediately upon receipt, so the fact you don't have it means the IRS hasn't released it Step 5: Check your transcript daily - once you see code 846, you'll have money within 24-48 hours I went through this exact scenario in February. TurboTax said refunded on a Tuesday, actual money hit my Chime account Friday morning.
Mine just hit my American 1 account about 20 minutes ago! I was in the exact same boat as you - DDD for today, had the trace number and everything. Last year it came through at 9:30am but today it didn't post until 1:45pm. I've been using them for 3 years now and noticed they're consistently inconsistent with timing lol. But they've never missed the actual date shown on my transcript. Check your account again - bet it's there now or will be by end of day!
Be careful about assuming the deposit will arrive today just because that's your DDD. Several factors can cause delays even after the IRS releases funds: ⢠Bank processing delays (especially if it's a high-volume day) ⢠Account verification holds (some banks place 24hr holds on government deposits) ⢠Partial offsets that weren't reflected on your transcript ⢠Incorrect account information requiring manual verification I've seen people get burned counting on tax refund money being available same-day. Always have a backup plan if you need those funds immediately.
You need to get in touch with your state's child support enforcement agency immediately. The IRS is just following their directive. Your husband should have received a pre-offset notice warning this might happen. If your custody situation changed, the state agency needs to update their records and notify the federal Office of Child Support Enforcement. Don't wait for this to resolve itself - it won't. The system assumes the debt is valid until proven otherwise. Get documentation of your custody arrangement and be prepared to file a formal dispute.
I work with tax cases regularly, and this appears to be a Bureau of Fiscal Service TOP (Treasury Offset Program) intercept based on outdated OCSE (Office of Child Support Enforcement) data. The 846 code with a subsequent offset notification indicates the refund was approved but then intercepted during the disbursement phase. I understand how frustrating this is when you have custody. The system is designed to catch legitimate child support debts but doesn't automatically update when custody changes. Your husband's CS obligation should have been terminated or modified when custody changed, but that requires a specific court action and system update. I'd recommend calling both your state's child support enforcement agency and the TOP hotline (800-304-3107) to identify exactly which agency placed the hold and the process for contesting it.
What's SBTPG? Is that something everyone has? I filed through TurboTax. Do I need to check this too? My DDD is tomorrow.
SBTPG stands for Santa Barbara Tax Products Group. They're the financial institution that handles refund transfers when you choose to have your tax preparation fees deducted from your refund. If you paid TurboTax directly via credit card or bank account, your refund will come straight from the IRS to your bank account, bypassing SBTPG entirely.
I've been monitoring the SBTPG processing patterns rather carefully this season, and I've noticed that for DDDs falling on Fridays (like 3/17), there tends to be a slightly longer processing time. In approximately 63% of cases I've tracked, Friday DDDs don't fully process through SBTPG until the following Monday or Tuesday. This appears to be related to their weekend batch processing schedule, which operates on reduced capacity. I would suggest checking again on Monday morning, as that's when their main processing cycle typically completes for weekend transactions.
Cameron Black
Have you checked your mail carefully? I paper filed in February and never saw any WMR updates, but received a letter requesting additional information. Once I responded, my return was processed within 10 days. The letter was easy to miss - looked like junk mail almost. Have you moved since filing? Did you include all necessary forms and schedules? Did you sign the return? These small details can cause significant delays.
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Ruby Garcia
ā¢Last year I missed a letter asking for identity verification and my return was held up for 3 months! I was checking WMR daily but never thought to look more carefully at my mail. When I finally found the letter (which had slipped behind my desk), I called and got everything resolved in one day. Such a simple mistake cost me months of waiting.
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Alexander Evans
ā¢Is there any way to know if they've sent a letter without actually receiving it? I'm worried now that I might have missed something important.
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Evelyn Martinez
Did you keep a copy of your return and proof of mailing? Compared to e-filing, paper returns have a much higher chance of processing issues. If it's been more than 8 weeks, you might want to consider calling to confirm receipt.
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