IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're positive you filed and it was accepted, print a copy of your return and the acceptance confirmation. You may need to submit Form 4506-T (Request for Transcript of Tax Return) to get official documentation of what's happening. Their systems are so backed up right now.

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I'm legit laughing at how broke the IRS system is. Every year I see these posts. The left hand doesn't know what the right hand is doing over there 🤣

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Melissa Lin

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No joke. My dad works for them and even he says it's a disaster. They're running on systems from the 1970s and get this - they still use ACTUAL PHYSICAL PAPER for half their processes. Like actual filing cabinets full of tax returns. In 2025!!! šŸ¤¦ā€ā™‚ļø

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Try checking your transcript at weird hours. I know it sounds stupid but I swear mine would never update during normal business hours. Checked at 2am one night and suddenly everything was there. šŸ¤·ā€ā™‚ļø

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PaulineW

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After being stuck with a blank transcript for almost 5 months and getting no help from calling, I had a breakthrough when I found taxr.ai. This tool was able to analyze my account status in a way I couldn't on my own. It showed me my return was in the review department with a specific hold code that wasn't visible on the public transcript. The most useful part was it told me exactly what to do - in my case, I needed to send in a specific form to verify some education expenses. After following the steps it recommended, my refund was processed within 3 weeks. https://taxr.ai saved me from waiting probably another 2-3 months.

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I'm desperate enough to try anything at this point. Does it actually show info that's not on the regular transcript view?

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PaulineW

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Yes! That's exactly what it does. The regular transcript view is super limited compared to what's actually in their system. It found account notes and special codes that explained exactly where my return was stuck. Definitely give it a shot.

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WMR status changed from PATH to 'Received and Being Processed' - Collections hold for unfiled 2022 return, Head of Household refund in question

I reached out to the IRS about a week ago asking about my return. The agent told me my refund was on hold because I'm in collections for not filing my 2022 taxes. I explained I had a job change and thought I'd filed everything correctly. Today I checked my WMR app and noticed it changed status. It was previously showing the PATH message, but now my IRS2Go app shows "We have received your tax return and it is being processed." The app shows my filing status as Head of Household, and it has the three-stage tracker showing "Return Received" highlighted, but "Refund Approved" and "Refund Sent" are still grayed out. There's also a note that says "Please Note: For refund information, please continue to check here, or visit IRS.gov/Refunds. Updates to refund status are made no more than once a day." Does this status change mean they're processing my refund soon? I'm wondering if this means they've resolved the collections issue for my unfiled 2022 return, or if they'll still place an offset on my refund. I filed as Head of Household this year since I'm single with a dependent, which should give me a larger refund, but I'm concerned about how much might be taken for the collections. Sadly I can't access my transcript online to check codes and I haven't filed my 2024 return yet since I'm still waiting on my W2. I'm really hoping this status change in the IRS2Go app is a good sign that things are moving forward. Has anyone experienced this change from the PATH message to "return received and processing" before?

Cass Green

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The trick to getting your refund faster when there's a hold is to FILE. THE. MISSING. RETURN. Even if you think you already did it, file it again. That's what worked for me. And if you're struggling to understand what's happening with your taxes, use taxr.ai - it saved me so much headache by explaining everything in plain English instead of IRS jargon.

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Doesn't filing twice cause problems though? I'm worried about triggering some kind of fraud alert if I file a return for a year they might already have.

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Cass Green

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If you're filing electronically it'll just get rejected if they already have one. If paper filing just write "POSSIBLE DUPLICATE" at the top. Better to try than to keep waiting forever!

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If ur refund is on HOLD because of collections for not filing 2022... Then YES, most likely ur 2023 refund will be OFFSET to cover ur tax debt from 2022. It won't be released until u file the missing 2022 return. The WMR change is just showing it moved past PATH hold but its NOW on a DIFFERENT hold for collections.

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The IRS is absolutely SWAMPED with these verification issues right now. I'm a tax preparer and about 60% of my clients are having to verify their identity this year - way more than usual. They're short-staffed and overwhelmed with the verification requests. Best bet is to go to a local office in person if possible.

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Libby Hassan

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Why is it happening so much this year? Is there more fraud or something?

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Combination of things - tons of identity theft during the pandemic, stimulus payment fraud, plus the IRS implemented new security measures this year. The system flags WAY more returns as potentially suspicious now.

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Levi Parker

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Tip from someone who finally got this resolved: if you have a tax professional who prepared your return, they might be able to call the Practitioner Priority Line on your behalf. They have access to a different phone system than we do. My accountant called and got this fixed in one day after I struggled for weeks.

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$6,960 refund for 2024 taxes still processing after 3 months despite using IP PIN - Single filer seeking answers

I filed my taxes back in April for the 2023 tax year and I have an Identity Protection PIN that I use every time I file. I was expecting a refund of about $7,960.00 but when I check the IRS website or the IRS2Go app, all I get is "Your tax return is still being processed. A refund date will be provided when available. For more information about processing delays, please see our Refund Frequently Asked Questions." When I log into my IRS Account online at sa.www4.irs.gov and look at my Tax year 2024 return information, I can see that my return status shows: - Return: Received ? - Refund: Approved ? - Refund Sent: ? Under all this it just says "Your tax return is still being processed. A refund date will be provided when available." Then there's some standard text about "Please Note: For refund information, please continue to check here, or use our free mobile app, IRS2Go. Updates to refund status are made no more than once a day." My personal tax information shows: - Tax Year: 2024 - Filing Status: Single - Expected refund amount: $6,960.00 It's been almost 3 months now and nothing has changed. I've checked my transcript but there's no update. Has anyone else with an IP PIN experienced delays like this? I've tried calling but can't get through to anyone. I'm starting to worry that something's wrong with my return. Is having an Identity Protection PIN causing this delay? Should I be concerned that my refund is stuck in processing for this long?

Zoe Wang

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This might sound crazy but did you accidentally claim any pandemic-related credits? The IRS is heavily scrutinizing those and it could explain the delay, especially combined with an IP PIN.

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I was stuck in IP PIN verification hell for months before I finally got a callback from an IRS agent through claimyr.com. The agent found an issue that was never gonna resolve itself without intervention. Talking to someone directly was the only thing that fixed my situation and got my refund released. Worth every penny when you consider I was waiting on a $6k refund.

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