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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls โ€“ which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Chris King

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Be careful with SBTPG - they're like a middleman that takes a bite of your sandwich before handing it to you. I've seen cases where they held refunds for up to 5 business days, not just 1-3. Their terms actually allow them to hold funds for "processing" with no specific timeline guarantee. Think of it like shipping - they promise delivery but not exactly when. In 2023, many people reported longer holds during February and March when volume was highest. If you need your money by a specific date, never count on the DDD as the actual deposit date.

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Mia Alvarez

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According to IRS Publication 1345 (Rev. 2-2023), doesn't a tax preparer need explicit consent to use a Refund Transfer product? Did anyone actually read the fine print when filing? I'm wondering if there's a way to opt out of SBTPG processing for future filings while still using the same tax software.

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Carter Holmes

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Omg YES! ๐Ÿ˜ซ I went through this EXACT same thing! My state refund was held by SBTPG for 4 days and then my federal was held for 3 days! I was literally checking my bank account every hour because I needed that money for my mortgage payment. It's so stressful when you're counting on that money and then it's just... sitting there with some company you never directly chose to work with!

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Sophia Long

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I had this same issue last month. According to the SBTPG website (https://taxpayer.sbtpg.com/), they typically process refunds within 1-2 business days after receiving them from the IRS. I tracked my federal refund carefully - the IRS issued it on February 21st, SBTPG received it the same day, and I got my deposit on February 23rd. So exactly 2 business days. I recommend creating an account on their website to track your refund's progress. You'll need your SSN, filing status, and refund amount to register.

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Mei Lin

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I know how stressful this can be! ๐Ÿ˜“ The good news is that the IRS has actually improved their systems for handling these older claims. First, make sure you're using Form 4506-T to request the transcripts if you can't access them online. This will show exactly what's on file with the IRS. For the economic impact payments specifically, the IRS created a special lookup tool, but it's been discontinued. However, the transcripts will show if these payments were issued. If they were issued but never received, you'll need to request a payment trace using Form 3911. Don't worry too much about the complexity - take it one step at a time and you'll get this resolved for him!

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Liam Fitzgerald

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According to Internal Revenue Code ยง6511, you must act quickly on the 2021 tax year! Per IRS Publication 556, the deadline for claiming a refund is the later of 3 years from filing or 2 years from paying any tax. If he needs to file an original return for 2021, the absolute deadline is April 15, 2025. For the Economic Impact Payments, Notice 2021-36 specified they must be claimed as Recovery Rebate Credits on the appropriate tax year return. I'd recommend scheduling an appointment at a local Taxpayer Assistance Center rather than trying to handle this by phone. You can schedule at 844-545-5640, but call exactly at 7am Eastern when their system opens for appointments.

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Zoe Walker

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I was in the same boat as you a few weeks ago! Here's what happened for me step by step: 1. First, I checked my transcript and saw my DDD (2/3 in my case) 2. I called TurboTax customer service (866-888-9107) to ask about the timeline 3. They confirmed that they typically receive the funds from IRS on the DDD 4. Then they process the fees and forward the remaining amount within 24-48 hours 5. Finally, Credit Karma usually makes funds available same-day once they receive them In my experience, I got my refund exactly 2 days after my DDD. The TurboTax rep told me this is pretty standard for their refund transfers with Credit Karma specifically. Hope this helps with your medical appointment planning!

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Elijah Brown

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Think of your tax refund like a package going through multiple shipping facilities before reaching your doorstep. The DDD is when it leaves the IRS warehouse, but it still needs to go through TurboTax's processing center (where they take their cut) before final delivery to your Credit Karma card. The technical term for this is a "Refund Transfer" (RT) or "Refund Processing Service" (RPS) which utilizes a temporary bank account established by TurboTax's financial partner. According to internal IRS document 7130.A, these transfers typically complete within 1-3 business days post-DDD, though peak season (which we're in) can extend this timeline.

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Maria Gonzalez

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โ€ข This matches my experience exactly โ€ข Had DDD of 2/15 โ€ข TurboTax took fees on 2/16 โ€ข Money appeared on my Credit Karma card 2/17 โ€ข Was surprised how smooth it went! โ€ข The tracking on the TT website wasn't very helpful though

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Natalie Chen

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Last year I had my refund sent to my regular bank instead of Credit Karma and it took 5 days after DDD to show up. This year I switched to Credit Karma and it was only 2 days after DDD. Credit Karma seems to process these faster for some reason.

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Julia Hall

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My timeline was almost identical to yours, but even longer! Filed Feb 3, accepted Feb 5, lost bars Feb 20, no topic 152 for THREE weeks, then suddenly got the 846 code on March 18 with a deposit date of March 23. The CTC adjustment reduced my refund by $1,500 which was way worse than what happened to my sister who only had a $400 adjustment. The most frustrating part was that unlike last year when everything processed in 8 days, this year it took 7 weeks with zero communication from the IRS until that final transcript update.

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Arjun Patel

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Did you ever get the letter explaining exactly why they reduced your CTC? I'm wondering if it's worth waiting for the letter or if I should just try to figure it out myself by looking at the numbers.

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Jade Lopez

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My refund was reduced by exactly $1,500 too! That seems like a very specific number. Did you have 1 dependent? I'm trying to calculate if they denied the entire credit for 1 child or if they're applying some kind of formula. My deposit date is set for March 28th according to my transcript that updated yesterday.

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Tony Brooks

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Just a heads-up for everyone - these CTC adjustments are happening more frequently this year because the IRS implemented enhanced verification protocols after the pandemic-era expanded credits expired. They're cross-checking dependent information more rigorously against prior year returns and other agency databases. The good news is that once you see that 846 code, you're in the home stretch! The direct deposit date is usually accurate within 1-2 business days. And hey, at least you didn't get hit with the dreaded 420 audit code - that would have added another 60-90 days to your wait! ๐Ÿ˜…

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Darcy Moore

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According to IRS Publication 1345 (Rev. 4-2023), when taxpayers elect to have fees deducted from their refund, the process must follow the Electronic Refund Disbursement (ERD) protocol. This requires the refund to be deposited first into a temporary bank account established by the tax preparation company or their financial partner. The financial institution must then process the fee deduction and forward remaining funds within one business day per Regulation E requirements. However, the current processing backlog is causing delays beyond the regulatory timeframe. You need to contact both your tax preparer and their banking partner immediately!

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Dana Doyle

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Wait, they have to forward the money within ONE business day?? I had no idea! My refund has been sitting with Santa Barbara Tax Products Group for 4 days now according to their tracker. I called them and they just gave me some generic "it's processing" response. I'm shocked there are actual regulations about this - no one seems to be following them!

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Liam Duke

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The one business day rule applies after they've fully processed and reconciled the payment, not necessarily from when the IRS sent it. ๐Ÿ˜… These tax prep banks have some wiggle room in when they start the clock. Last year my refund took 3 days to go from SBTPG to my credit union, but a colleague who used the same tax service got hers the next day. Seems like a lot depends on their processing queue and possibly even the dollar amount.

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Manny Lark

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Isn't it interesting how we're all essentially giving these tax prep companies an interest-free loan? Think about it - they're holding millions of dollars of our refund money for several days before passing it along. Even at modest interest rates, they're making significant money just from the float period. I had a $4,382 refund last year with TurboTax fees taken out, and it took 4 days longer than my sister's refund (same filing date, same bank) who paid her fees upfront. Anyone else notice that the bigger your refund, the longer they seem to hold it?

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