Check your transcript. Online account helps. Shows processing status. CP02 means identity verification. Normal procedure. Need patience. Try calling early morning. Better chances getting through. Keep checking WMR tool daily.

The CP02 is specifically part of the IRS Identity Protection Program, not an audit or review of your dependents. Have you verified your identity through the ID.me portal? Many taxpayers don't realize that until you complete that verification, your return won't continue processing. The IPPP (Identity Protection PIN Program) has expanded significantly in the last two years, and many legitimate returns are being held for verification as a precaution.

Per IRS Publication 1345 (Rev. 3-2024), tax preparation services must disclose all fees and refund policies before charging. TurboTax is required to refund this fee if the service wasn't provided. Document everything! I had this happen on April 2nd last year and had to file a complaint with CFPB before they processed my refund. Don't wait - tax season ends in less than 3 weeks!

I work in financial services and can explain what likely happened: • TurboTax's refund advance is actually a loan product with underwriting criteria • Your initial $25 fee reserves the advance pending approval • When cancelled, the fee should automatically refund • Common reasons for cancellation: - Credit score below their threshold - Identity verification flags - Certain tax credits that delay processing - Return selected for additional review The refund typically processes in 5-7 business days to original payment method.

If I understand correctly, this might be related to the software provider's business model, rather than something you selected. Most, though not all, tax preparation companies use SBTPG as their financial processor, even for their free filing options. It seems somewhat counterintuitive, but perhaps it's more cost-effective for them to use a single system for all filings? I'm wondering if anyone has found tax software that bypasses SBTPG entirely?

Unlike online shopping where you can go straight to the manufacturer, tax filing is more like buying through a marketplace that has its own payment processor. I was in the same boat last year - filed completely free but still saw SBTPG handling my refund. The difference? When I paid for premium service in 2022, they took $39.95 off the top. With free filing in 2023, my full amount came through untouched. It took about 36 hours longer than when I filed directly with the IRS in previous years, but every penny arrived safely.

I understand how stressful waiting for your refund can be, especially when you're counting on it for important expenses. Have you tried calling the Tax Advocate Service instead of the main IRS line? They can sometimes help if you're experiencing a financial hardship while waiting. Their number is 877-777-4778, and they're often easier to reach than the regular IRS lines. I was so worried about my delayed refund last year, but the advocate I spoke with was incredibly understanding and helped explain exactly what was happening with my return.

I might be able to offer some perspective here. My refund with Child Tax Credit was delayed approximately 35 days this year. I believe the system is simply overwhelmed with the verification requirements. When I finally received my deposit, it was the full amount plus a small amount of interest. The frustrating part was the complete lack of communication during the wait - no explanation, no timeline, just the generic "still processing" message. If you filed accurately, you'll likely receive your full refund, but unfortunately, patience seems to be the only solution.

Got my "check is being mailed" notice on March 1st and was pulling my hair out waiting... then boom! Check arrived on March 8th. Right on schedule! 😅 I was convinced it would get lost in the mail or something, but the IRS seems to have their mailing system down pretty well, even if their payment method decisions make no sense lol.

If you're really concerned about timing, you can sign up for USPS Informed Delivery. It's free and shows you scans of mail coming to your address each day. That way you'll know exactly when the check is arriving. Helped me a lot when I was waiting for my stimulus payment last year. Took exactly 7 days from the mail date they provided.