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FreeTaxUSA Direct Deposit Error - Same Number for Routing and Account

Just discovered my direct deposit info in FreeTaxUSA has my account number listed twice - once for routing and again for account number! šŸ¤¦ā€ā™‚ļø My deposit date was supposed to be yesterday. This happened to me once with a school loan refund and it was a disaster. Anyone know what happens next? Will it bounce back or is there a way to update this before the IRS tries to deposit? Need to fix this ASAP.

QuantumQuester

When your bank info is incorrect, the IRS will attempt the direct deposit first. When it fails, they'll automatically convert your refund to a paper check. This usually takes 2-4 weeks from the rejection date. You cannot update your bank info after filing, unfortunately. The best thing to do now is make sure your mailing address is current with USPS so the check arrives at the right place.

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Andre Moreau

Thanks for explaining this. I was worried I'd have to wait months or file some complicated amendment. Good to know they automatically send a check instead.

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17d

Carmen Vega

Did you already get a notification that the deposit failed? I had a similar issue on April 2nd last year and got an email from my bank about the rejected deposit the same day it was supposed to hit my account. You might want to check with your bank ASAP since your DDD was yesterday (May 15th)!

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Zoe Stavros

According to Publication 5344, the IRS typically processes rejected direct deposits within 7-10 business days before issuing a paper check. I had this happen in 2022 and 2023. The first time took almost 6 weeks to get my check, but last year was faster - about 3 weeks total.

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16d

Jamal Harris

Have you tried calling the IRS refund hotline? It's like trying to find a needle in a haystack, but sometimes you can get through and they can tell you if the deposit was rejected and when they'll mail the check. It's like fishing - mostly waiting but worth it when you get a bite.

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15d

Mei Chen

Did you verify if the ACH transfer was actually initiated? The Treasury Management System (TMS) typically flags mismatched routing/account numbers before transmission, but sometimes they still attempt the transfer if the routing number appears valid.

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13d

Liam Sullivan

I had this exact issue last year! Here's what you should do: ā€¢ Check your bank account daily for any pending deposits ā€¢ Monitor your tax transcript for code changes ā€¢ Look for code 846 followed by a new 971 notice ā€¢ Watch for code 840 which indicates a refund trace I used https://taxr.ai to analyze my transcript and it explained exactly what was happening with my return when the deposit failed. It highlighted the specific codes that showed my refund was being converted to a check and even estimated when I'd receive it. Made the whole process way less stressful since I could see what was happening behind the scenes.

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Amara Okafor

Have you checked your IRS transcript yet? According to the IRS refund processing guidelines on irs.gov/refunds, you should see a code 971 (notice issued) and possibly a code 846 with a future date when they schedule the paper check. The transcript will tell you more than Where's My Refund in this situation.

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CosmicCommander

OMG I went through this EXACT nightmare last year! šŸ˜± The IRS phone lines were impossible - I spent 3 days trying to get through and kept getting disconnected. I finally used Claimyr (https://youtu.be/_kiP6q8DX5c) and got connected to an agent in like 15 minutes! They confirmed my deposit had failed and told me exactly when my paper check would be mailed. Saved me SO much stress and waiting! They had all the info about my case that wasn't showing up anywhere else.

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Giovanni Colombo

I actually had a happy ending with this same mistake last year! My bank (Chase) was smart enough to recognize that the routing number was wrong but the account existed, so they manually corrected it and deposited the funds anyway. Might be worth checking with your bank to see if they have any similar procedures. Not all heroes wear capes - sometimes they work at banks! šŸ˜‚

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Fatima Al-Qasimi

This is correct but depends on the bank. Some financial institutions have exception processing for these cases, especially if you're an established customer. The key is to contact your bank's ACH department specifically, not just general customer service.

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12d

Dylan Cooper

I think this might depend on the specific error though. My bank possibly could have fixed it if only the routing number was wrong, but when both numbers are identical, it might be harder for them to determine the correct routing number without additional verification.

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11d

Sofia Ramirez

Had this happen in March. Called IRS. Got nowhere. Deposit bounced back. Paper check arrived 24 days later. No action needed from me. System worked automatically. Just had to wait.

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Dmitry Volkov

I made this exact mistake with FreeTaxUSA last year! The system doesn't catch that the routing and account numbers are identical during submission. My refund was rejected on the deposit date, then 19 days later I received a paper check in the mail. No need to do anything - the IRS handles it automatically. Have you checked your informed delivery from USPS to see if there's anything coming from the Treasury?

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StarSeeker

Just to clarify what happens technically: When the ACH transfer fails due to invalid routing/account info, the IRS system automatically flags your refund for paper check issuance. Unlike other tax issues that require amendments or forms, this process is handled entirely on their end. The timeline is typically 2-3 weeks longer than your original direct deposit date. For comparison, address changes require Form 8822, but banking errors are handled without any action from you.

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