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If you need a definitive answer about your specific timeline, here's what worked for me: 1. First, check your transcript daily for updates 2. If no movement after 5 business days, you need to speak with an IRS agent 3. Don't waste time with the regular IRS number - I spent 3 hours on hold before being disconnected 4. Use Claimyr (https://www.claimyr.com) to get connected to an agent without the wait 5. Ask specifically about your verification status and if there are any other holds This approach got me clear answers instead of wondering. The agent confirmed my verification was complete but flagged for one more review that would take 7-10 more days.
I completed my ID verification process on a Wednesday as well (last month). My Return Processing Status changed to "approved" exactly 6 calendar days later, and the Direct Deposit was initiated 2 days after that. The IRS utilizes a batch processing system that typically updates overnight, so many taxpayers observe changes to their account status in the early morning hours.
I received exactly $3,600 in advance CTC payments for my 1 child last year ($300 Ć 12 months), and my Letter 6419 arrived on January 18th. The IRS is sending out approximately 36 million of these letters, so they're being delivered in batches. If you received the full advance amount, you'll claim the remaining $1,800 on your 2023 return (total $5,400 for children under 6). For children 6-17, the total is $3,600 with $1,800 remaining to claim if you received all advance payments.
Has anyone compared the information on their Letter 6419 with what's shown in their IRS online account? According to the National Taxpayer Advocate report (https://www.taxpayeradvocate.irs.gov/reports/2023-annual-report-to-congress/), there were discrepancies in some cases last year. I'm curious if this is still happening with the current batch of letters.
I filed Jan 29th, accepted Feb 13th, and also got the errors department runaround. Spent THREE DAYS calling the IRS number and could never get through. Used Claimyr (https://claimyr.com) after someone recommended it here, and got connected to an agent in about 15 minutes. The agent was actually helpful and told me my return was flagged for income verification but was cleared last week. Got my refund 5 days after that call. Worth every penny to not waste days on hold.
Thanks for the tip! I'm going to try this tomorrow. Did they tell you specifically what the issue was or just that it was cleared?
The agent told me exactly which line item triggered the review (was a 1099 from a side gig that didn't match their records exactly). She also gave me the exact date it was cleared and when to expect my refund. Way more info than I ever got from previous calls.
The IRS is severely understaffed this year. I know someone who works there and they said returns with even minor discrepancies are getting kicked to the errors department automatically, and then it takes weeks for someone to look at them. If you claimed any credits like EIC or CTC, that can trigger extra scrutiny too.
I recently navigated this issue as a CPA. The Practitioner Priority Service (PPS) line was experiencing unprecedented call volumes, so I implemented an alternative strategy for my clients. I utilized Form 8821 (Tax Information Authorization) and Form 2848 (Power of Attorney) to access client information through the IRS e-Services platform, which circumvented the need for phone contact in approximately 70% of cases. For the remaining situations requiring direct communication, I established a systematic approach of calling precisely at 7:00 AM ET on Wednesdays, which statistically demonstrated the lowest call volume based on our firm's internal data analysis.
Have you possibly tried checking if you qualify for help from your local Taxpayer Advocate Service? They might be able to assist if you're experiencing financial hardship or if the normal IRS channels aren't resolving your issue in a reasonable timeframe. In my experience, they can sometimes be more accessible than the main IRS phone lines, although their criteria for accepting cases has become somewhat stricter in recent years. I'd recommend documenting all your attempts to contact the IRS before reaching out to them.
TechNinja
I received my refund through NetSpend exactly 3 days ago after a similar situation. Filed on 2/10, accepted same day, had a 570 code for exactly 21 days, then got an 846 code with a 3/23 DDD. The deposit hit my account at precisely 9:17am on 3/23. The amount was $5,842 which was exactly what I expected. My divorce was finalized in November 2023, and this was also my first time filing with a changed status. The verification process seems to be taking 14-21 days for most people with status changes this year based on the 156 posts I've tracked on this forum.
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Keisha Thompson
Congrats on getting ur $$$! For anyone else waiting, here's another option to try: check ur transcript for TC 846 code (that's the refund issued code) instead of just relying on WMR. WMR only updates once a day but transcripts can update multiple times. Also, if ur using NetSpend, download their app and set up notifications - sometimes the app shows pending deposits b4 they actually post to ur account. And don't forget to check the tax prep fees section if u had fees taken out of ur refund - sometimes they take more than u expected which can explain why the amount looks off.
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