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Your return is likely in the Integrity Verification Operation (IVO) department. This is a pre-refund compliance check that doesn't necessarily mean audit. The IRS uses predictive analytics to flag returns for manual verification based on multiple factors. The absence of transcript data coupled with WMR showing the amount indicates your return passed initial validation but requires secondary review. I recommend requesting an Account Transcript rather than a Return Transcript - sometimes the Account Transcript will update first with Transaction Codes that provide insight into processing status.
I've been through this exact nightmare before. Filed February 2022, and the IRS held my refund with no explanation. Transcript showed N/A for months. I finally received a letter in late April requesting verification of my identity. The frustrating part? The IRS knew they needed verification in early March but didn't send the letter for 6 weeks! By the time I verified, completed the additional steps, and finally got my refund, it was mid-June. The lesson I learned was that "still processing" often means "we need something from you but haven't told you yet." Check your mailbox religiously and maybe even sign up for informed delivery from USPS.
I got one of those verification letters last year and it sent me into a panic because I needed my refund for emergency car repairs. Called the number on the letter and verified my identity, but it still took another 3 weeks after that before I got my refund. The whole process took almost 3 months from filing to refund. š
These identity verification letters are becoming more common than a bad cold in winter! š The IRS has increased identity verification measures by about 300% since 2019. If you do get one, don't panic - about 85% of people who verify promptly get their refunds within 21 days after verification. I'm slightly worried that with the current processing backlogs, that timeline might stretch though.
Have you verified your Treasury Offset Program status? Sometimes refunds can be delayed or reduced due to TOP intercepts, even with a valid DDD. This occurs when the Bureau of Fiscal Service matches your TIN against outstanding federal or state debts in the Treasury Offset database.
My DDD was yesterday (2/25) and it hit my account at 4:32pm! Navy Federal Credit Union here. Was literally checking my account every hour like a crazy person 𤣠but it finally came through. This refund saved me after my car decided to die last month. Hope yours comes through first thing tomorrow! š¤
I successfully navigated the Identity Verification Process last month using the Taxpayer Protection Program (TPP) telephone option. The key is requesting the specific department that handles identity verification cases - they're authorized to perform Knowledge-Based Authentication protocols over the phone. I prepared by having my AGI from previous years, loan account numbers, and credit card information ready. They asked questions only I would know from my credit report. The entire process took approximately 22 minutes, and my refund was released 7 business days later.
Thank you for sharing this detailed information! I've been so stressed about my verification letter not arriving. It's reassuring to know there's a telephone option that actually works.
My verification situation was similar to yours but worse in some ways. Letter never came after 3 weeks, then I requested another one like you did. Called IRS and they said my address had a typo compared to what was in their system! Something as small as "Street" vs "St" can cause the letter to bounce back. When you call today, ask them to verify your exact address as it appears in their system compared to what you provided on your return.
Check the IRS Get Transcript site daily after your verification call. You'll see code 971 followed by 290 when it's resolved. https://www.irs.gov/individuals/get-transcript explains how to monitor your transcript for these changes. Many people miss this crucial step in tracking their verification status.
I see this question a lot lately (tax season brings out the transcript stalkers in all of us, haha). If you want to really understand what's happening with your transcript, I'd recommend using https://taxr.ai - it helped me decipher my transcript codes when they finally appeared. The tool explained that my "N/A" transcript wasn't an ID verification issue at all, but just normal processing. And once my transcript updated, it predicted my refund date correctly. Saved me from calling the IRS multiple times thinking something was wrong when it wasn't!
I'm concerned about using third-party tools with tax data. Has anyone looked into: ⢠What data they collect? ⢠How they store transcript information? ⢠Whether they sell insights to marketing companies? The IRS transcript system already tells you what codes mean if you just click the little question marks next to each code.
Does taxr.ai provide real-time updates? My transcript just appeared yesterday with codes 570/971 and I need to know ASAP if this means my refund is delayed long-term or just temporarily. The IRS phone lines have 2+ hour wait times right now according to their recording!
Did everyone miss the part about medical treatments? What if you really need that money and can't wait? I had a similar situation last year and thought "Oh, I'm already verified, it'll be fine" but then my return got flagged for a completely different verification issue! Isn't it better to be proactive? Couldn't you just call the IRS Taxpayer Protection Program line directly at 800-830-5084 to confirm everything's okay rather than assuming? My return was delayed 11 weeks because I waited instead of calling...
I think you might be confusing two different issues. The ID.me verification is primarily for accessing your online account and transcripts, whereas the Taxpayer Protection Program (TPP) verification is specifically for suspected identity theft cases. If OP can successfully log into their transcript account, their ID.me verification is almost certainly still valid, even if the transcript shows N/A. That said, I appreciate your concern about the medical treatment timeline - that's definitely something to consider.
Henrietta Beasley
Has anyone tried calling the IRS about this? I'm in the same situation and need to know if I should expect my refund before April 15th! I've tried calling 12 times in the last week but can't get through. Just found out about Claimyr (https://youtu.be/_kiP6q8DX5c) that can get you past the IRS hold times. Has anyone used it? Does it actually work? I need to talk to someone ASAP to figure out if I should adjust my tuition payment plans!
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Lincoln Ramiro
I think I might have some good news that could help with your situation. I had something somewhat similar happen with my return this year - though it was related to the Earned Income Credit rather than the CTC. After getting the 570/971 codes, I waited about 18 days and then my transcript updated with an 846 code (refund issued). The amount was adjusted down, but the process resolved itself without me having to do anything. It seems that, in most cases, these adjustments are handled automatically by their system. Perhaps your timeline will be similar to mine?
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