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ID.me Verification Issues for Getting AGI - Anyone Else Struggling?

Has anyone tried getting their AGI and the ID.me login keeps saying not verified? Even after giving them everything? Asking for a friend. Last year my sister had the same issue and ended up having to mail in her return. I'm trying to help my friend avoid that hassle since I know how backed up paper returns can get. She's uploaded her license, utility bill, and even did the video verification thing but still keeps getting rejected. Is there something else she should be trying? She's a single mom and really needs her refund ASAP to cover some unexpected expenses.

Has your friend considered using the IRS Form 4506-T instead? It's the Request for Transcript of Tax Return form. Wouldn't that allow her to get her AGI without going through the ID.me process? She could fax it in and potentially get a response within 5-10 business days. Might be faster than continuing to battle with ID.me or mailing in a complete return.

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I'd like to clarify something important here - there's a difference between accessing your tax transcript (which shows your AGI) and creating an IRS online account. While both use ID.me for verification, the requirements and processes can be slightly different. Is your friend trying to create an IRS online account for the first time, or is she an existing user trying to access her transcript? This distinction matters because existing users sometimes have different verification paths available.

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810 Code in January - Finally Got DDD After Months of Nothing

So my transcript updated with an 810 code back in January, and then... crickets. πŸ¦— Nothing happened for months. No letter in the mail, no updates, nothing at all! I was starting to think the IRS had put my return in a time capsule for future generations to discover. But I checked my transcript this morning andβ€”finallyβ€”I have a direct deposit date! Honestly didn't think this day would come. Anyone else experience this long of a delay with an 810 freeze code? The technical details of tax processing are fascinating... when they're not happening to you. πŸ˜…

I tracked 810 code resolution times across 43 different cases in the IRS Practitioner Forum. The mean resolution time was 97.3 days for non-EITC returns and 118.6 days for returns claiming EITC. The TC 810 is specifically a Refund Freeze code that prevents automated refund issuance until manually released via TC 811.

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Congratulations on your DDD! Here's what typically happens with 810 codes: β€’ They're often applied for verification purposes β€’ Most resolve automatically without taxpayer action β€’ Resolution timeframes vary from 4-16 weeks β€’ No letter is required if no issues are found β€’ Once resolved, processing usually completes within 7-21 days Your experience is actually quite normal, despite the frustration of waiting.

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Anyone received direct deposit from TPG with DDD of 4/17?

Has anyone using TurboTax with Tax Preparation Group (TPG) been funded yet with a Direct Deposit Date of April 17th? My husband and I filed jointly for the first time this year, and our WMR shows a DDD of 4/17, but I'm wondering if TPG might release funds earlier. I've been checking TPG's website hourly, but still showing as "unfunded". I know they sometimes release 1-2 days before the official DDD. Anyone in the same boat or have experience with this? What time of day did your funds typically appear when using TPG? I'd appreciate any detailed information about your experience.

I'm with Capital One and had a DDD of 4/10. TPG showed unfunded until 4/9 around noon, then changed to funded. Money hit my account about 6 hours later. Isn't it ridiculous how we have to track every step of this process? Why can't they just give us accurate information about when we'll actually receive our money instead of making us guess and check multiple websites constantly?

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I had the exact same DDD of 4/17 through TPG last year. The technical term for what's happening is the ACH transfer process, which typically takes 1-2 business days to complete. In my case, TPG received the funds from the IRS on 4/15, processed them on 4/16, and they appeared in my bank account early morning on 4/17. I was surprised by how many different systems had to talk to each other - IRS β†’ TPG β†’ ACH network β†’ my bank. Way more complex than I expected!

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Accepted 2/20, IRS Claims 'Error' with 10 Week Delay but Won't Explain What's Wrong

Well folks, I'm absolutely FURIOUS right now! 😑 My return was accepted on February 20th and has shown ZERO movement since then. I finally got through to an IRS agent today after multiple attempts, and they had the audacity to tell me there's some kind of "error" with my return that will add an EXTRA 10 WEEKS to processing time! When I calmly asked for details about what exactly the error was, they couldn't (or wouldn't) provide ANY explanation whatsoever. I'm methodically tracking everything about this situation. I amended my return before filing to ensure everything was perfect, triple-checked all my documentation, and made sure my math was flawless. I understand processing delays happen, but the complete lack of transparency is absolutely ridiculous! Has anyone else encountered this mysterious "error" situation where they can't even tell you what's wrong? I'm trying to remain patient, but this is testing my limits.

After dealing with a similar situation (accepted 2/15, error message, 10-week delay), I finally resolved it by requesting a Taxpayer Advocate using Form 911. I submitted it on April 12th and had resolution by May 3rd. The key was documenting financial hardship - I included copies of past-due utility bills and a letter from my landlord about rent. The Taxpayer Advocate discovered that my return had been flagged due to a mismatch between my W-2 and what my employer reported (employer's error, not mine). Without the advocate, I would have been waiting the full 10 weeks with no explanation.

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This is really helpful! I've been considering the Taxpayer Advocate route but wasn't sure if it would work. Did you have to pay the $16.50 fee for Form 911 or was that waived due to your hardship situation?

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The community wisdom on these "error" messages has evolved over the years. Back in 2021-2022, they were almost always related to stimulus payment reconciliation. In 2023, they were often tied to the expanded Child Tax Credit verification. This year, many of us are seeing these generic errors related to the IRS's new fraud detection systems. The consensus seems to be: 1) Don't panic - these rarely indicate actual taxpayer mistakes, 2) The 10-week timeframe is usually worst-case, with most resolving in 6-8 weeks, 3) Calling multiple times rarely helps unless you can reach a different department, and 4) Check your transcript weekly for codes that might provide more insight than the phone representatives can.

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Filed 2/24 - Just Got DDD 3/11 - Daily Cycle Instead of Weekly This Year

Filed 2/24. Checked transcripts today. Got DDD 3/11. Apparently I'm a daily this year. I have always been a weekly. Checked transcripts yesterday. They were still blank. Surprised it updated with a date. But I'll take it πŸ€·β€β™€οΈ. Fastest tax season ever for me. Till next year ya.

Your transcript cycle code indicates your processing schedule. Daily updates occur Tuesday through Saturday at midnight EST. Weekly updates happen Thursday night/Friday morning for cycle code 05. To maximize visibility, check your account transcript around 12:01am EST after updates. WMR typically lags 24-48 hours behind transcript updates. The 846 refund issued code with your DDD confirms processing completion.

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Watch out for that deposit date! I had a similar situation last year with a quick DDD, but my bank placed a 5-day hold on the funds due to the large deposit amount. Check your bank's ACH deposit policies for tax refunds. Some financial institutions have special verification protocols for tax refunds, especially if they exceed a certain threshold. Just a heads up so you don't count on accessing those funds immediately on 3/11.

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