I successfully submitted documentation to the IRS on March 12th, 2024 after receiving a CP2000 Notice of Underreported Income. The key is to follow the Notice Instructions precisely. There is no general email submission process, but depending on your specific notice type, you may have access to the Documentation Upload Tool through your online account at IRS.gov. This is only available for certain notice types, however.

Just to clarify what others have said - the IRS doesn't have public email addresses for document submission. Each department has specific mailing addresses, and your notice will indicate exactly where to send your documents. The reason they don't use email is primarily for security and verification purposes. If your notice doesn't specifically mention an electronic submission option (which some newer notices do), then mail is your only official channel.

An alternative approach is to request a Tax Advocate intervention. According to Internal Revenue Code Section 7811, taxpayers facing significant hardship (including medical expenses) may qualify for Taxpayer Advocate Service assistance. The processing delay exceeds the standard 21-day timeframe, which meets one criterion for TAS involvement. Request Form 911 (Application for Taxpayer Assistance Order) and specifically mention the medical necessity for your refund. TAS can often access different internal systems and provide status information unavailable through normal channels.

Be extremely cautious about taking no action. In 2023, approximately 1.9 million returns were held in processing limbo without taxpayer notification. Per IRS Procedural Notice 2023-11, returns with certain verification flags may not generate correspondence but remain in suspended status indefinitely. My colleague's return from February 2023 sat for 9 months before they discovered an identity verification requirement that was never communicated. According to Treasury Inspector General report #2023-40-035, the IRS failed to notify approximately 12% of taxpayers requiring verification. Consider proactively verifying your identity through ID.me even without a notice.

I'm not convinced this verification process is even legitimate sometimes. Consider these points: • The IRS never clearly explains WHY you were selected • The timing is suspiciously inconsistent • Some people get letters, others get prompted online • There's no transparency about what triggers the verification • The technical documentation about their selection algorithm is nonexistent It feels like they're just randomly delaying refunds to manage cash flow.

While I understand the frustration, the verification process is actually quite important in the broader context. It's possible, though not certain, that your status as a recent immigrant might have triggered additional verification steps. The IRS systems are generally designed to flag returns that deviate from established patterns, which may include first-time filers in the US system. This isn't necessarily a bad thing, as it helps protect both taxpayers and the treasury from potential fraud.

I had nearly identical timing last year after verification. Back in 2023, I verified on February 22nd and received my 846 code on February 28th. The IRS seems to be maintaining similar timeframes this year for post-verification processing. In my experience, returns that require verification but have no other issues tend to move quickly once your identity is confirmed. The system is designed to fast-track these returns since they've already been delayed by the verification step.

According to Internal Revenue Manual section 21.5.6.4.35, identity verification cases should be resolved within 9 weeks after successful verification. However, IRS Publication 5027 indicates expedited processing for returns with no other issues beyond identity verification. In fiscal year 2023, 87.3% of post-verification returns were processed within 14 days. Your 6-day timeline falls within the expected range for a return with no additional complications per IRM 21.5.6.4.35(2)(c).

I'd suggest a more proactive approach than just waiting. According to IRC §7811, you can request Taxpayer Advocate Service (TAS) assistance if you're experiencing a significant hardship due to IRS delays. The definition of "significant hardship" includes the need to meet essential educational expenses. I filed exactly 52 days ago and was given the same "system issues" explanation. I submitted Form 911 to TAS on day 46 and received a case advocate within 4 business days. My case is still pending, but at least there's someone specifically assigned to help resolve it. The TAS agent confirmed they've received exactly 14,723 cases related to these system delays in the past 30 days alone, so this is definitely a widespread issue.

Just to clarify something important: these "system issues" are different from the normal processing delays we see every year. Regular processing delays typically show different transcript codes (usually a 570 followed by a 971 within days). What's happening now is that returns get a 570 code but then no subsequent action for weeks. Compared to the 2023 tax season when we saw similar technical issues in February, the current situation is affecting roughly twice as many returns. Last year's processing bottleneck was resolved by mid-April, so there's reason to believe this will clear up in the coming weeks.