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Ask the community...

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Asher Levin

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Just went through this exact situation with my father's life insurance policy earlier this year. The $78,000 payout you received is not taxable income, which is why you didn't get a 1099 - insurance companies aren't required to send them for death benefits. However, I'd recommend double-checking your payout statement to see if any portion was labeled as "interest." In my case, there was about $2,400 in interest that accumulated between my dad's death date and when they finally cut the check (took them 6 weeks to process). That interest portion IS taxable and should have generated a 1099-INT form. If you find interest on your statement but didn't receive a 1099-INT, you'll still need to report it as income even without the form. The insurance company might have just been slow sending it out - mine didn't arrive until late February.

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Olivia Kay

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This is really helpful - I hadn't thought about checking for interest on my statement! Quick question though - when you say the interest "accumulated between death date and payout," how exactly does that work? Is it like the insurance company is required to pay interest if they take too long, or is this something that happens automatically? I'm wondering if I should be looking for this on other payouts from my aunt's estate too.

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@3a17ddee02c2 Great question! Most insurance companies have policies about paying interest when there are delays in processing claims, but it's not always automatic or required by law - it depends on state regulations and the company's own policies. Some states do mandate interest payments after a certain number of days (usually 30-60 days from when all required documentation is submitted). For other estate payouts, it really depends on the type of asset. Bank accounts, CDs, and some investment accounts might accrue interest during probate processing, and that interest would typically be taxable. But things like real estate sales or personal property distributions usually don't generate taxable interest in the same way. I'd definitely recommend checking all your estate-related statements for any line items mentioning interest, dividends, or earnings that occurred after your aunt's death date.

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I went through something very similar when my grandfather passed last year. The key thing that helped me was requesting a detailed breakdown from the insurance company showing exactly what comprised the total payout. Most companies will provide this if you ask specifically for it. In my case, the $85,000 total included $82,100 in actual death benefits (completely tax-free) and $2,900 in interest that accrued during their processing delay. Only that interest portion required tax reporting. One thing to watch out for - some insurance companies will lump everything together on the initial payout statement, so you really need to ask for the itemized breakdown. Also, if your aunt had any outstanding policy loans against the life insurance, that can sometimes complicate the tax situation, though it doesn't sound like that's your case. Since you mentioned the insurance company gave you the runaround, I'd suggest asking to speak specifically with their "tax documents" or "1099 department" when you call back. They're usually more knowledgeable about these reporting requirements than general customer service.

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This is really solid advice about requesting the itemized breakdown! I just called my insurance company again and specifically asked for their "1099 department" like you suggested - got transferred directly to someone who actually knew what they were talking about instead of bouncing around different departments for an hour. They're sending me a detailed breakdown that should arrive in 3-5 business days. The rep mentioned that they do automatically include interest calculations when there are processing delays over 45 days, so there might indeed be a taxable portion I need to account for. Really appreciate the tip about asking for the specific department - made all the difference in getting actual help!

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I'm going through the exact same thing! I've been using Free File Fillable Forms for about 4 years now and this new interface has me completely stumped. What used to be a simple, straightforward process now feels like I'm learning an entirely new system from scratch. The most frustrating part for me is that I actually started my return last weekend, got about halfway through, and when I came back to finish it this week, I couldn't figure out how to get back to where I left off. The new navigation is so different that I'm not even sure if my work was saved properly. I really appreciate everyone sharing their tips about finding the "Start New Tax Return" button and the manual save requirements. It's ridiculous that we have to crowdsource basic navigation instructions, but at least we're all helping each other out. The free filing is still worth it compared to paying for tax software, but they really dropped the ball on the user experience this year. Has anyone found a way to view or recover partially completed returns in this new system? I'm worried I might have to start over completely, which would be incredibly frustrating after spending hours on it already.

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Alice Coleman

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I ran into the same issue with recovering my partially completed return! What worked for me was logging back into my account and looking for a "Continue Return" or "Resume Return" option on the main dashboard. It's not super obvious - it was kind of buried in the middle section of the new layout. If you can't find that option, try clicking on "View Tax Returns" in the menu and see if your in-progress return shows up there. The new system seems to save drafts differently than before, so it might be listed under a different status than you'd expect. Worst case scenario, if you do have to restart, at least now we know about hitting that manual save button frequently and using the "Done" button when exiting forms. I feel your pain though - having to redo hours of work because of poor interface design is so frustrating. The old system may have looked dated, but at least it worked reliably!

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Liam O'Connor

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I'm experiencing the exact same frustration! Been using Free File Fillable Forms for the past 3 years and this new interface completely threw me for a loop. What used to take me maybe 2-3 hours to complete now feels like it's going to take all weekend just because I can't figure out where anything is. The thing that really bugs me is that they clearly spent a lot of time and money redesigning this system, but it feels like they forgot about the people who actually use it regularly. The old interface wasn't fancy, but it was predictable and efficient. Now I'm spending more time trying to navigate the interface than actually filling out my tax forms. I'm definitely going to try some of the suggestions mentioned here, especially that taxr.ai tool that helps with navigation. At this point I'm willing to try anything that can help me get through this without pulling my hair out. Thanks everyone for sharing your experiences - it's reassuring to know I'm not the only one struggling with this "upgrade"!

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Yuki Sato

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I'm so glad I found this thread! I'm a newcomer to this community and to Free File Fillable Forms, and honestly, I was starting to think I was just not tech-savvy enough to figure this out. Reading everyone's experiences makes me realize it's not just me - this new interface really is as confusing as it seems. I switched to Free File this year to save money on tax prep fees, but after spending 3 hours last night just trying to figure out how to start my return, I was seriously considering going back to paid software. The tips everyone's sharing here are incredibly helpful though. I'm going to try that "Start New Tax Return" button location and definitely keep that manual save advice in mind. It's both frustrating and oddly comforting to see that even people who've been using this system for years are struggling with the changes. At least I know my confusion is justified! Thanks to everyone for sharing your workarounds and experiences - this community support is exactly what I needed to push through and figure this out.

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IRS website says "2024 Tax Return Is Not Processed" after 4 weeks, but agent claims it's "in processing" - confused about $4,700 refund status!

I filed my tax return electronically about 4 weeks ago and have been checking the Where's My Refund tool regularly. Today I decided to check my account on the IRS website and it shows a message saying "Your 2024 Tax Return Is Not Processed" with additional text about processing usually taking 21 days for e-filing or 6 weeks for paper returns. When I log into my IRS account, I see a screen titled "Account Status" with a big alert that says "Your 2024 Tax Return Is Not Processed" in bold text. Below that, there's additional information explaining "If you've already filed, processing usually takes 21 days (electronic returns) or six weeks (paper returns)." The message also states "If you still need to file, submit your tax return along with any payment due by April 15, 2025 to avoid potential penalties." I can see this is from the official IRS website (sa.www4.irs.gov). I got worried so I called the IRS yesterday and spent over an hour on hold. When I finally reached someone, they told me my return was "in processing" and to just be patient. But the website still says it's not processed! I'm totally confused now. Is there a difference between "not processed" and "in processing"? Has anyone else experienced this? I was really counting on getting this refund soon since I'm supposed to be getting back around $4,700. The IRS representative didn't seem concerned at all, but the website message is making me nervous, especially since we're already into the fourth week since I filed. Does the IRS account status page update in real-time? Could it be that my return is actually being processed but the website hasn't updated yet? I'm checking my account several times a day and getting increasingly frustrated seeing that same "Not Processed" message staring back at me.

I'm going through the EXACT same thing right now! Filed electronically about 4 weeks ago and that "Your 2024 Tax Return Is Not Processed" message has been driving me absolutely insane. I was so confused about the difference between what the website shows and what the phone agent told me. After reading through all these comments, I finally understand what's happening - the website only updates when your return is 100% finished, not during the actual processing steps. So even though they're actively working on it (which is what "in processing" means), the website stubbornly shows "not processed" until everything is completely done. I just checked my transcript after seeing everyone mention the 570 code and yep, there it is! I also claimed Child Tax Credit for my two kids, so that explains why we're stuck in this verification process. It's such a relief to know this is totally normal and not some horrible error with my return. The IRS really needs to fix their communication system - having the website show one thing while agents see something completely different just creates unnecessary panic for taxpayers. At least now I know to watch my transcript for that 570 to disappear or an 846 code to appear instead of obsessively checking that useless main account page every day. Thanks for posting this question - all the responses here have been incredibly helpful in understanding what's actually happening behind the scenes! šŸ™

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Javier Cruz

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I'm in week 5 of this exact nightmare! Same Child Tax Credit situation, same 570 code, same frustrating "not processed" message that never changes. Reading everyone's experiences here has been such a lifesaver - I was starting to think my return fell into some black hole at the IRS. The most annoying part is how the IRS makes it seem like nothing is happening when they're actually reviewing your return. That "not processed" status is so misleading! I've probably checked it 100 times hoping it would magically change to something more informative. Just wanted to add my voice to say this thread has been incredibly helpful. Now I know to ignore that stupid website status and just watch for the 570 to disappear from my transcript. Here's hoping we all see those refunds soon! The waiting is brutal but at least now I understand what's actually going on behind the scenes.

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I'm dealing with this EXACT same situation right now! Filed my return 3.5 weeks ago and I've been going crazy seeing that "Your 2024 Tax Return Is Not Processed" message every single day while the phone agent told me it's "in processing." Reading through all these comments has been such a huge relief - I had no idea about the 570 code thing or that Child Tax Credit returns automatically get extra verification. Just checked my transcript and boom, there's that 570 code! I also claimed CTC for my kids so that explains everything. It's so frustrating that the IRS website basically lies to us by only showing "processed" when everything is 100% complete. They really should have an "under review" status or something instead of making us think absolutely nothing is happening with our returns. Thanks to everyone who explained what the different codes mean and what to watch for. I'm going to stop torturing myself by checking that useless main account page and just monitor my transcript weekly for the 570 to disappear or that magical 846 code to show up. This thread should be pinned somewhere - I bet thousands of people are going through this same confusing experience right now! At least now I know my refund isn't lost in some IRS black hole, just stuck in their verification queue. Hopefully we'll all see movement soon! šŸ¤ž

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Emma Wilson

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Is anyone using TurboTax for nonresident alien returns? I tried but it keeps getting confused about my pretax deductions and tax treaty benefits.

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Malik Thomas

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Don't use TurboTax for nonresident returns! It's not designed for that. I had to switch to Sprintax which is specifically made for nonresident alien tax situations. Much better handling of treaty benefits and form 1040NR.

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Yuki Sato

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I went through this exact same issue last year! As a nonresident alien from Canada on a TN visa, I was initially told by my employer that my health insurance premiums couldn't be excluded from federal wages. After doing extensive research and consulting with a tax professional, I discovered that the Canada-US tax treaty actually does allow for certain pretax deductions to be excluded from taxable income, even for nonresident aliens. The problem is that many payroll departments aren't familiar with the nuances of different tax treaties and visa classifications. I had to provide my HR team with specific references to Article XV of the Canada-US tax treaty and IRS Revenue Procedure 84-35 to get them to issue a corrected W-2. My advice: Don't just accept your employer's word on this. The rules vary significantly based on your home country's tax treaty with the US and your specific visa status. I'd recommend getting documentation from the IRS or a qualified tax professional who specializes in nonresident alien taxation before accepting that your pretax deductions should be fully taxable at the federal level.

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Received Pay1040 Payment Confirmation Email with IRS EFT Reference Number I Didn't Authorize - Possible Scam?

Just got a weird email from pay1040.com with the subject line "Pay1040 Payment Confirmation- IRS EFT Reference Number" and I'm kinda freaking out because I definitely didn't make any tax payments today. I checked all my accounts that I've used for tax payments before and there are no drafts or pending transactions showing up anywhere. I tried calling pay1040.com customer service but the call just drops after going through their annoying phone menu system. Super frustrating! The email says: "Thank you for using Pay1040's Online Payment Service at www.pay1040.com for your federal tax payment this season. The IRS has provided an EFT reference number for your payment. Your EFT reference number is [number removed for privacy]. The IRS payment date will be equal to the date your transaction was authorized and completed. Payments are posted to your account by the IRS using the information you provided on Pay1040.com. The IRS typically posts payments within 5-7 days, but during peak tax periods, it can take longer. If you used our service and received notification that your payment was not received by the IRS, please contact the IRS and provide the EFT number for faster service. Again, thank you for using PAY1040.com. Thank you, Pay1040.com Customer Service Team" Has anyone else received something similar recently? Could this be some kind of phishing attempt or did someone somehow use my information to make a payment? I'm really concerned about potential identity theft here.

This thread has been absolutely invaluable! I just received the exact same suspicious Pay1040 email this afternoon and was in a complete panic thinking someone had used my information to make an unauthorized tax payment. Finding this discussion has been such a relief - it's clear this is part of a massive, well-coordinated phishing campaign targeting people who have legitimately used Pay1040 services before. Like many others here, what initially made the email seem credible was how they referenced my "previous tax season usage" and included what appeared to be a legitimate EFT reference number format. The scammers are clearly working from compromised data or purchased email lists that specifically target actual Pay1040 users. I immediately followed the comprehensive advice shared in this thread: - Went directly to pay1040.com (typed the URL manually, didn't click any email links) and logged into my account - confirmed zero recent transactions - Carefully examined the email headers and found multiple red flags: suspicious Reply-To domain different from the sender, HTTP links instead of HTTPS, and subtle formatting differences compared to legitimate Pay1040 emails I received last year - Reported the phishing attempt to phishing@irs.gov, ic3.gov, reportphishing@apwg.org, and phishing-report@us-cert.gov - Placed fraud alerts with all three credit bureaus as a precautionary measure - Enabled two-factor authentication on all my financial accounts and set up enhanced monitoring alerts What's particularly concerning is how sophisticated and targeted this campaign is. The fact that dozens of people in this thread have reported nearly identical experiences shows this isn't just random spam - it's a coordinated attack specifically designed to exploit taxpayers' legitimate concerns about their financial information. Thank you to everyone who took the time to share their experiences, technical insights, and actionable advice. This kind of community knowledge-sharing is exactly what we need to help fellow taxpayers recognize and respond appropriately to these increasingly sophisticated scams. Stay vigilant during tax season everyone!

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This is such a comprehensive summary of everything we've learned about this phishing campaign! I'm new to this community but have been following this thread closely since I received a similar suspicious email yesterday. Your step-by-step breakdown of the protective actions is exactly what newcomers like me need to see. What really stands out to me is how this thread has evolved into a complete resource for anyone dealing with these fake Pay1040 emails. The collective knowledge sharing here - from technical red flags to specific reporting agencies to protective measures - is incredible. I've bookmarked this discussion to reference if I encounter similar scams in the future. I'm particularly grateful for everyone emphasizing that these emails are designed to create panic. When I first got mine, I was ready to immediately start clicking links and calling numbers without thinking. Having this community guidance helped me slow down and verify everything properly first. It's disturbing how targeted and sophisticated this campaign is, but it's reassuring to know there are clear steps we can take to protect ourselves and help authorities track down these criminals. Thank you to everyone who contributed their experiences and expertise here!

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Harold Oh

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I'm really glad I found this thread! I just received what appears to be the same fraudulent Pay1040 email about an hour ago and was completely terrified that someone had somehow accessed my tax information and made unauthorized payments. Reading through everyone's detailed experiences has been incredibly reassuring and educational. Like so many others here, what initially made the email seem legitimate was how specifically it referenced my "previous use of Pay1040 services" - I did actually use their platform last tax season, so this felt very targeted and real at first glance. The scammers clearly have access to data about actual Pay1040 users, which makes this phishing campaign particularly insidious. I followed the excellent advice shared throughout this thread: - Went directly to pay1040.com by typing the URL manually and logged into my account - confirmed no recent transactions whatsoever - Examined the email headers carefully and discovered the same red flags others identified: the Reply-To address was from a completely different domain, links were HTTP instead of HTTPS, and there were subtle but noticeable formatting inconsistencies compared to legitimate emails from Pay1040 - Immediately reported the phishing attempt to all the agencies mentioned: phishing@irs.gov, ic3.gov, reportphishing@apwg.org, and phishing-report@us-cert.gov - Placed fraud alerts with Equifax, Experian, and TransUnion as a precautionary measure - Updated passwords on all my financial accounts and enabled two-factor authentication where I didn't already have it What strikes me most about this thread is how it's become a comprehensive resource that shows the power of community knowledge sharing. From the initial panic of receiving these emails to the detailed technical analysis of red flags to the specific protective steps we can take - this discussion contains everything someone needs to properly handle this type of sophisticated phishing attempt. It's deeply concerning how organized and targeted this campaign appears to be, but I feel much more confident now knowing there are clear steps to take and that I'm definitely not alone in dealing with this. Thank you to everyone who shared their experiences and expertise - this community response is exactly what taxpayers need to protect themselves during this vulnerable time of year!

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