I had a similar experience with my business return this year. It sat in limbo for weeks until I discovered the issue. Have you checked if your software provider received any rejection codes? Did you verify that all your business identification numbers match exactly with IRS records? Sometimes even a slight formatting difference in your EIN can cause issues. Did you receive any email confirmation from your software after filing?

My return was stuck like this for 5 weeks - no acceptance, no rejection, just silence. Could it be a simple software glitch? Or something more serious with my filing? I finally resolved it last week! Turned out my software had actually received a rejection notice but failed to display it in my account. Once I called their technical support line, they found the rejection in their system and helped me correct the issue (incorrect prior year AGI). Resubmitted and got accepted within hours. Don't wait like I did - be proactive!

Last year I had this exact same thing happen. The letter was just asking me to verify my identity. I remember being so stressed because I needed that refund for summer tuition. The process was actually pretty simple once I knew what they wanted. Just had to answer some questions about my previous tax returns and provide some ID verification. My refund was processed about 2 weeks after I completed the verification. Hang in there - it's usually not as bad as it seems!

You might want to check if you claimed any credits that often trigger reviews. Education credits, Earned Income Credit, and Child Tax Credit are somewhat frequently flagged for verification, especially if it's your first time claiming them. In my experience, it's usually just a matter of providing supporting documentation like W-2s, 1098-Ts, or proof of dependent status. The letter will probably arrive within about a week or so, and it should specifically outline exactly what they need from you.

OMG this is so frustrating! I've been checking WMR every single day since January and I'm STILL under PATH! I called the IRS yesterday and after 1.5 hours on hold, they just told me to "be patient" and that "it's still in processing." I need this money NOW for medical bills! Has anyone actually received their refund after being stuck under PATH this long? I'm starting to think they've forgotten about all of us January filers!

For those still under PATH Act delays, here's what you should know: • The PATH Act requires the IRS to hold refunds claiming EITC or CTC until at least mid-February • Even after that date, your return goes through normal processing • Typical processing timeline is 21 days, but can extend to 45+ days during busy periods • Transcript codes provide more information than WMR • Code 570 indicates a temporary hold • Code 971 means a notice has been issued • Code 846 shows your refund date Patience is difficult, but most returns do process eventually without intervention.

Be extremely cautious when encountering these errors. According to IRS Publication 1345 (Handbook for Authorized e-File Providers), SBTPG is required to provide timely access to refund status information. However, Section 7.3 of their Terms of Service indicates that temporary service disruptions may occur. If the error persists beyond 72 hours, document all attempts to access your account with screenshots and timestamps. This documentation may be necessary if you need to file a complaint with the Consumer Financial Protection Bureau under Regulation E for delayed access to funds.

Just wanted to share a success story! After getting the same error for 3 days straight, I tried accessing SBTPG at exactly 4:30am this morning and got right in! The website shows much less traffic during early morning hours. According to https://downdetector.com/status/sbtpg/ the site has been having issues since Monday with peak outages between 9am-6pm. My refund was there waiting the whole time! Try again during off-hours and you'll likely have better luck.

Based on the specific dates you mentioned (03-03-2025 for code 520 and 03-10-2025 for code 971), your review likely started on March 3rd. The 971 notice dated March 10th is probably the CP05 Notice that officially informs you of the review. From my experience working with tax clients, these reviews typically conclude in 30-35 days rather than the full 45 days. I would anticipate resolution around April 2nd-7th, 2025. If you haven't received your CP05 notice by March 17th, you should call to confirm your mailing address is correct in their system.

I might be an outlier, but my experience with a 520/971 code combination last year was relatively quick. I filed on January 28th, got those codes by February 10th, and still received my refund on February 27th. It seems that sometimes these reviews are just procedural checks that don't necessarily take the full 45 days. I'm not saying this will be your experience, of course, as each case is different, but I thought sharing a positive outcome might help ease your mind a bit.