IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Sarah Jones

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Have you checked if you might have opted into the IP PIN program voluntarily? The IRS started allowing people to opt in even if they weren't identity theft victims. Maybe you did this last year and forgot? Or someone in your household did it for you? Also worth checking if you moved recently - those PIN letters can get lost in the mail or not forwarded properly. The IRS is still pretty paper-based with a lot of their communications.

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Noah Ali

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I definitely didn't opt in voluntarily - I would remember something like that. And I've been at the same address for 3 years now, so it's not a mail forwarding issue. I'm starting to think maybe there was an attempted fraud with my info that I never knew about. I'm going to try calling that specialized unit tomorrow morning. If that doesn't work, might try that Claimyr service people mentioned. I just want to get my taxes filed at this point!

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Sarah Jones

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That makes sense - if you didn't opt in and haven't moved, then it's likely either an attempted fraud or an IRS system error. The specialized unit should be able to straighten it out pretty quickly once you reach them. One more tip: if you've created an IRS online account, sometimes you can access your IP PIN there without having to wait for mail or phone calls. Might be worth checking if you already have an account set up on irs.gov.

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Has anyone had success using the "Get an IP PIN" tool on the IRS website? I tried using it last year when I had a similar issue but got stuck in an identity verification loop. Wondering if it's improved at all this filing season?

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Emily Sanjay

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I used it successfully about 3 weeks ago! It's much better than last year. They've streamlined the identity verification process. You'll need a credit card (doesn't get charged, just for verification), a mobile phone in your name, and an email address. The whole process took me about 10 minutes, and I got my IP PIN immediately on screen and via email. No waiting for snail mail. Definitely worth trying before spending hours on the phone.

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Evelyn Kelly

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Don't forget that when you take the Standard Deduction, you CANNOT also itemize deductions on the same return. It's either/or, not both. I learned this after trying to claim both my $12,400 standard deduction AND my mortgage interest and charitable donations. Tax software flagged it as an error. You have to pick whichever gives you the bigger tax break. For most people, the Standard Deduction is higher than their itemized deductions would be, which is why like 90% of taxpayers take the Standard Deduction now.

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Paloma Clark

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There are some exceptions to this though! Even if you take the standard deduction, you can still deduct things like student loan interest, IRA contributions, self-employment taxes, and health insurance premiums if you're self-employed. These are called "above-the-line" deductions and they work differently.

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Evelyn Kelly

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Absolutely right! Those "above-the-line" deductions reduce your Adjusted Gross Income (AGI) directly and you can claim them regardless of whether you take the Standard Deduction or itemize. This is why tax terminology is so confusing for beginners - there are "deductions" that aren't affected by the Standard Deduction vs. itemizing choice. Thanks for pointing that out!

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Honestly I didn't understand the standard deduction until I actually did my taxes for the first time. TaxAct software asked if I wanted to "itemize" and showed me what items would qualify. My donations were like $600, and I had some small work expenses maybe $1000, and the software straight up told me "these don't add up to more than the standard deduction so you should take the standard deduction." Made the decision super easy.

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Yeah but tax software can mess this up sometimes. I had a friend who had major medical expenses that would have pushed him over the threshold to itemize, but his software didn't properly explain this to him. Always worth double-checking if you have unusual expenses.

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Yara Sayegh

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Another major difference: Tax lawyers have attorney-client privilege, which CPAs don't have to the same extent. This means communications with your tax lawyer generally can't be compelled in court. If you're concerned about potential tax fraud or criminal issues, this is a big deal. CPAs can be forced to testify against you in some situations.

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NebulaNova

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Wait, really? I didn't know CPAs could be forced to testify. Does that mean anything I tell my CPA could be used against me if I accidentally did something wrong on my taxes?

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Yara Sayegh

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It's a bit more nuanced than that. CPAs do have a limited privilege in certain non-criminal tax matters, but it's not as broad as attorney-client privilege. Generally, if criminal tax issues are involved, a CPA can be compelled to testify. This doesn't mean you should be worried about normal tax planning discussions with your CPA. For typical tax preparation and planning, this distinction rarely matters. It only becomes important if there's potential criminal tax evasion or fraud involved. For most people with legitimate tax questions or mistakes, this isn't something to worry about.

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Tax lawyers also typically charge $350-600 per hour while CPAs are usually in the $150-300 range in my experience. Unless you're facing an audit, tax court, or have complex estate planning needs, you're probably better off with a CPA for routine tax matters.

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Paolo Conti

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This matches my experience too. My CPA charges $200/hr for business consulting but my tax attorney was $450/hr when I needed help with an IRS dispute. The attorney was worth it though because they got the penalties reduced significantly.

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KhalilStar

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Are both loans actually mortgages? Or is one a home equity line of credit? Also, is the employer loan being reported as some kind of benefit on your W-2? Sometimes employer loans come with benefits that might be taxable which could offset the interest deduction.

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Both are definitely mortgages - we used them simultaneously to purchase the home (one conventional loan and one through the employer's first-time homebuyer assistance program). The employer loan doesn't show up anywhere on the W-2, it's a completely separate arrangement with its own 1098. I'm wondering if it's because the employer loan has a much lower interest rate (2.5% compared to 3.25% on the main mortgage), and that's somehow affecting the overall calculation? Could a lower rate on the second mortgage somehow reduce the total benefit?

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KhalilStar

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That's interesting. Even with the lower rate, more interest should still be more deduction. The fact that it's an employer loan makes me think there might be some fringe benefit taxation going on behind the scenes. Check if the interest rate on the employer loan is below market rate. If it is (which 2.5% would likely qualify as), the IRS can consider the difference between your rate and the market rate as taxable income - essentially treating the below-market rate as a benefit from your employer. This "imputed income" might be what's reducing your refund when you add the second 1098.

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Has anyone checked if the AMT (Alternative Minimum Tax) is getting triggered? I had something similar happen where adding more deductions actually increased my AMT liability which offset the benefit. Worth checking that section of your return.

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Kaiya Rivera

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This is a really good point. AMT can definitely cause this kind of counterintuitive result. The software should tell you if AMT is being applied though - there's usually an AMT worksheet or form that appears.

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Carmen Diaz

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One thing nobody's mentioned yet - if your tuition was paid from an RESP, make sure you've also properly reported any RESP income on your return! You should have received a T4A slip with box 42 showing the Educational Assistance Payments (EAPs) from the RESP. The EAPs are taxable income to you (the student), not your parents. This might be part of why your refund changed - you might have added income without realizing it.

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Thanks for mentioning this! I did get a T4A with the RESP payments in box 42 and included that when I first started my return. So my refund calculation already included that taxable income. I think what happened is exactly what the first commenter explained - the tuition credits reduced my tax payable, which affected my refund calculation. I'm going to look into transferring some of the credits to my parents since they're in a higher tax bracket anyway.

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Carmen Diaz

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That's good that you already included the T4A! Then yes, what's happening is just the normal tax calculation with the tuition credits. If your parents are in a higher tax bracket, transferring the maximum allowable amount to them probably makes the most sense for your family overall. Just remember you can only transfer after using what you need to zero out your own federal tax, and the maximum transferable is $5,000 of the federal amount.

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Canadian accounting student here! Just to add some clarity about what's happening with your refund calculation: When you only had your T4/T4A entered, the system calculated your tax payable based on that income, then subtracted what you'd already paid through payroll deductions, resulting in your refund. Once you added the T2202A, the system applied those tuition credits to reduce your tax payable, but this happens BEFORE calculating your refund. So essentially, some of those credits are "using up" refund room that was previously being returned to you in cash.

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AstroAce

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Would it be illegal to just not include the T2202A form? Since it makes the refund lower?

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