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To all those having trouble reaching a human at the IRS. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/wMf29SmRU-I
I've been dealing with this exact same issue! The WMR tool has been a nightmare lately - keeps saying my info doesn't match even though I'm entering everything correctly. It's so frustrating when you know your was approved but then the system just stops working. I tried calling the directly but the wait times are insane. Has anyone found a reliable way to actually get through to someone who can help figure out what's going on with these system glitches?
no cap π feels like its running on windows 95
Same issue here! Filed Feb 2nd and been locked out multiple times. The system seems to be overloaded right now. I called the IRS helpline and they said transcript access issues are common during peak season and should resolve within a few days. In the meantime, you can also check "Where's My Refund" tool which might give you basic status info without needing the full transcript.
Has anyone actually received their EV tax credit for cars purchased in 2023 yet? I bought mine in March and my tax guy says there might be additional forms or verification required this year because of all the new restrictions.
You don't "receive" it until you file your 2023 taxes in 2024. The dealer should have given you documentation about the vehicle's eligibility that you'll need to include with your tax return. Form 8936 is what you'll need to fill out, but 2023 version might look different with all the new requirements.
Just wanted to add some clarity on the timing aspect since I went through something similar last year. The key thing to understand is that tax credits are year-specific - they can only offset the tax liability for the year the qualifying event occurred. So if you buy the EV in 2023, that credit applies to your 2023 tax return (filed in 2024). It won't touch your 2022 debt at all. However, if that EV credit significantly reduces what you'd owe for 2023, you could potentially use those savings to make a larger payment toward your 2022 balance. Also worth noting - the IRS charges interest on unpaid balances, so the sooner you can pay down that $10,500, the better. You might want to explore setting up an installment agreement while you're figuring out your EV purchase timeline. The interest rate is usually much better than credit cards if you need to bridge any gaps. One last tip: if you do decide on the Mach-E, double-check its current eligibility status right before purchase. The battery component requirements have been changing, and what qualifies today might not qualify next month.
My transcripts were N/A for weeks then suddenly updated with a DDD. just gotta be patient
filed 1/12, got ddd 2/1. hang in there!
Hey Hattie! I'm going through the exact same thing - filed on 1/18 and now getting that "information doesn't match" error on WMR too. I was freaking out thinking my return got rejected or something but after reading through here it sounds pretty normal for this time of year. The IRS systems are probably just overloaded with all the early filers. I'm gonna try checking my transcripts instead like Destiny suggested and just be patient (easier said than done though π ). Keep us posted if anything changes!
Yara Nassar
Has anyone who filed around February 5th (like OP) seen their transcript update recently? I filed February 7th and mine just updated yesterday after being N/A since filing. Curious if they're processing a specific batch right now.
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Keisha Robinson
Filed February 8th here and my transcript just updated this morning! After 4 weeks of N/A status, it finally showed up with processing date 20250307 and cycle code 20250905. Refund amount matched exactly what I expected and shows DDD of 03/12. So yes, it looks like they're working through that early February batch right now. For everyone still waiting - hang in there, seems like they're making progress on returns from that timeframe.
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