IRS

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Diego Vargas

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Has anyone successfully gotten the penalties removed in a CP23 situation? I had a similar issue last year and got the payments sorted out, but they wouldn't remove the failure-to-pay penalty even though it was their mistake.

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Yes, I did! The key is requesting "penalty abatement for reasonable cause" specifically. Explain that you made the payments properly through EFTPS and the error was on the IRS side. Also mention IRS Policy Statement 3-5, which allows for penalty removal when the taxpayer acted in good faith.

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Paolo Longo

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I went through this exact same CP23 nightmare two years ago! The IRS somehow "lost" three of my quarterly estimated payments despite having valid EFTPS confirmation numbers. What saved me was being extremely persistent and documenting everything. Here's what worked: I sent a certified letter to the IRS address on the CP23 notice with copies of ALL my EFTPS confirmations, bank statements showing the withdrawals, and a detailed timeline of when each payment was made. I also included a formal request for penalty and interest abatement citing "reasonable cause" since the error was entirely on their end. The key is to be very specific about the dates, amounts, and confirmation numbers. Don't just say "I made payments" - give them every single detail they need to trace the payments in their system. It took about 8 weeks, but they eventually found all my payments and reversed everything including penalties and interest. Also, if you have to call again, ask to speak with a "payment tracer specialist" - they have more authority to research misapplied payments than regular customer service reps. Good luck, and don't give up! You're definitely not at fault here.

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Zainab Omar

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This is really helpful advice, especially about asking for a "payment tracer specialist"! I've been dealing with the regular customer service line and getting nowhere. Did you have to escalate through multiple levels to reach the payment tracer specialist, or were you able to ask for them directly when you called? Also, when you sent the certified letter, did you send it to the address on the CP23 notice itself, or is there a specific department address that handles payment research issues?

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Chloe Wilson

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Don't forget to check if she needs to pay state income tax in the state where she's working! Federal exempt status doesn't automatically mean state exempt. Some states have much lower thresholds for taxation.

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This is super important! My daughter worked in New York for a summer job while we live in New Jersey, and even though she was exempt from federal tax, she still owed NY state tax. The threshold was way lower than the federal one.

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Zara Khan

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Great question! I went through this exact situation with my college-age son last year. The key thing to remember is that being claimed as a dependent doesn't automatically disqualify your daughter from claiming exempt status on her W-4 - it just changes how her standard deduction is calculated. As others have mentioned, for dependents in 2025, the standard deduction is the greater of $1,250 or earned income plus $400 (but capped at the regular standard deduction of $14,600). With her expected $6,700 in earnings, her standard deduction would be $7,100. One additional tip: make sure she keeps good records of her actual earnings throughout the summer. If she ends up making significantly more than expected and goes over that $7,100 threshold, she might owe some tax even though she claimed exempt. In that case, she'd need to make quarterly estimated payments or face potential penalties. Also, don't forget about FICA taxes (Social Security and Medicare) - those will still be withheld from her paychecks regardless of her exempt status, since exempt only applies to federal income tax withholding.

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Carmen Lopez

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This is really helpful, especially the part about keeping track of actual earnings! I hadn't thought about the possibility of her making more than expected. What would happen if she does go over that $7,100 threshold - would she need to change her W-4 status mid-summer, or could she just handle it when filing her tax return next year? Also, thanks for mentioning the FICA taxes - I was wondering why those would still show up on her paystub even with exempt status.

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I never even got a letter last year. Found out I needed to verify when I called about my delayed refund after waiting 6 weeks. The system is a mess.

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That's exactly what I'm afraid of! I don't want to be waiting for a letter that never comes.

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Jamal Carter

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Not sure if this is helpful, but I called the Taxpayer Advocate Service when I had issues with identity verification. They couldn't do the verification themselves, but they gave me direct instructions on what to do and it sped things up a lot.

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Oh my goodness, I'm so glad I found this thread! 😫 I literally just got my verification letter yesterday and was freaking out because I thought I did something terribly wrong! My WMR still shows the first bar too, and I'm getting so worried because I NEED this refund for some medical bills that are coming due. Does anyone know if responding online through the ID.me verification is faster than mailing back documents? I'm feeling so stressed about this whole situation!

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Daryl Bright

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@Freya Andersen Take a deep breath - you re'definitely not alone in this! šŸ’™ The online ID.me verification is typically much faster than mailing documents back. Most people see their verification complete within 24-48 hours through the online portal, versus 2-3 weeks for mail processing. Since you mentioned medical bills, I d'strongly recommend doing the online verification if that s'what your letter offers. Just make sure you have a government-issued photo ID and access to the phone number or email associated with your tax return. The online process is pretty straightforward - just follow the prompts carefully and don t'rush through it.

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Nia Watson

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@Freya Andersen I totally understand the stress! šŸ˜… I m'going through something similar right now and this whole thread has been so reassuring. From what everyone s'saying, it sounds like these early verification letters are actually becoming the new normal this year. The online verification through ID.me is definitely your best bet for speed - I ve'heard it can process within 1-2 days versus weeks for mail. Since you have medical bills coming up, I d'jump on that online option ASAP if your letter offers it. Hang in there! šŸ’Ŗ

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Jamal Brown

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I just went through this same situation about 3 weeks ago! Got my verification letter on day 14, way before the 21-day mark, and it completely threw me off too. Turns out it's becoming more common this year - the IRS is sending them earlier to manage their workload better. In my case, it was because I claimed the Earned Income Tax Credit and they needed to verify my income documentation. The amended docs you mentioned definitely could have triggered it - any time you submit additional paperwork, it can flag the return for manual review. A few things that helped me: • Don't panic - the letter doesn't mean you made an error • WMR won't update until after verification is complete • Respond as quickly as possible (I sent mine back within 3 days) • Keep copies of everything you send back My refund was released exactly 16 days after they received my verification response. The whole process added about 3 weeks total, but it wasn't nearly as scary as I initially thought. Just follow the letter's instructions precisely and you should be good to go!

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Emma Wilson

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Is anyone using TurboTax for nonresident alien returns? I tried but it keeps getting confused about my pretax deductions and tax treaty benefits.

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Malik Thomas

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Don't use TurboTax for nonresident returns! It's not designed for that. I had to switch to Sprintax which is specifically made for nonresident alien tax situations. Much better handling of treaty benefits and form 1040NR.

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Yuki Sato

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I went through this exact same issue last year! As a nonresident alien from Canada on a TN visa, I was initially told by my employer that my health insurance premiums couldn't be excluded from federal wages. After doing extensive research and consulting with a tax professional, I discovered that the Canada-US tax treaty actually does allow for certain pretax deductions to be excluded from taxable income, even for nonresident aliens. The problem is that many payroll departments aren't familiar with the nuances of different tax treaties and visa classifications. I had to provide my HR team with specific references to Article XV of the Canada-US tax treaty and IRS Revenue Procedure 84-35 to get them to issue a corrected W-2. My advice: Don't just accept your employer's word on this. The rules vary significantly based on your home country's tax treaty with the US and your specific visa status. I'd recommend getting documentation from the IRS or a qualified tax professional who specializes in nonresident alien taxation before accepting that your pretax deductions should be fully taxable at the federal level.

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