Just to add on to what others have said - the 2025 W4 doesn't even have allowances anymore like the old form did. It's structured completely differently now. You need to fill out the multiple jobs worksheet if you have more than one job, or the deductions worksheet if you have a lot of deductions. The form is actually easier to use now but claiming exempt still has the same requirements - you need to have had NO tax liability last year and expect NONE this year. At $68k, you definitely don't qualify.

Hey Miguel! I was in almost the exact same situation as you - making around $70k, getting huge refunds, and wanting more money in my paychecks. Definitely don't claim exempt though - that's only for people who literally owe zero taxes, which definitely isn't the case at your income level. What worked for me was using the IRS Tax Withholding Estimator (it's free on irs.gov) to figure out exactly how to fill out my W4. Since you're single with no kids and just have student loans, it should be pretty straightforward. You'll probably want to claim the standard deduction and maybe add your student loan interest deduction if you pay interest on those loans. The key is using Step 4 on the W4 - you can reduce your withholding there without going all the way to exempt. I ended up putting about $2,000 in the deductions section (Step 4b) which increased my take-home by about $150 per paycheck. Still got a small refund of around $400 instead of the $3,000+ I was getting before. Just be conservative with your first attempt - you can always adjust it again if needed!

Make sure you check if any part of that severance was designated as a "supplemental wage" - things like severance are sometimes withheld at a flat 22% federal rate, which might not be enough depending on your tax bracket. I got hit with a surprise tax bill because of this! Also, did they give you any outplacement services or career counseling as part of the package? Those can be non-taxable benefits if structured properly.

One thing that might help put your mind at ease is to run a quick tax projection now rather than waiting until filing season. Since you have both W-2s already, you can estimate your total tax liability and see if you're on track or need to make adjustments. If you find out you're significantly under-withheld, you might want to consider making an estimated tax payment before the end of the year to avoid underpayment penalties. The IRS generally wants you to pay at least 90% of your current year tax liability or 100% of last year's (110% if your prior year AGI was over $150k). Also, since you got rehired at the same company, double-check that they didn't accidentally combine your severance with regular wages on your main W-2. Sometimes payroll systems can get confused when there's a termination followed by a rehire, and you want to make sure everything is reported correctly.

Before you drive yourself crazy trying to figure this out, do what I did and use taxr.ai to decode your transcript. I tried for weeks to understand why I suddenly had a balance due on my taxes and this tool explained it all in normal human language. Turns out I had a calculation error in my original filing and they actually explained what happened and what I needed to do. Worth every penny.

Hey Mei! I went through something very similar with my NY state taxes last year. That "balance due" definitely caught me off guard too, especially when I was expecting a refund. In my case, it turned out to be a combination of two issues: 1) NY didn't properly credit all my quarterly estimated payments I made, and 2) there was a small miscalculation on my return that I hadn't caught. My advice is to definitely NOT pay that $347 right away. First, log into your account and look for any section that shows "account activity" or "payment history" - you want to verify that all your withholding from your W-2 actually got applied to your account. Sometimes there are delays or processing errors. Also, compare the "taxes assessed" amount on your transcript to what you calculated when you filed. If there's a difference, that's your clue that either you made an error or they did. The good news is that even if you do owe the money, NY gives you time to pay without huge penalties as long as you address it reasonably quickly. But definitely verify first - their system makes mistakes more often than you'd think!

Another thing to consider - if you end up having to make the payment again while this is being sorted out, make sure to request abatement of any penalties and interest when you file your tax return. The IRS has a "reasonable cause" exception for situations like this. Form 843 is what you'd use to request abatement, and you'd include all your documentation showing you attempted to make the payment on time. I've seen cases like this where the IRS approved the abatement because it was clearly the payment processor's fault, not the taxpayer's.

I'm going through something very similar right now with a different payment processor! Reading through all these responses has been incredibly helpful. I used DirectPay to make a $4,200 estimated payment back in February and it's been missing for over 8 weeks now. What's really frustrating is that these third-party processors charge convenience fees (I paid an extra $35) but then can't even guarantee the payment actually reaches the IRS. At this point I feel like paying directly through the IRS website is the only safe option, even though their system is clunkier. I'm definitely going to try the bank dispute route based on what others have shared here. Has anyone had success getting the convenience fees refunded too when disputing these charges? It seems unfair to pay extra for a "service" that didn't work. Also planning to file complaints with both the BBB and CFPB as suggested. These payment processors need to be held accountable for these systemic issues that are clearly affecting multiple taxpayers.

PayUSATax was actually sued in a class action a few years back for similar issues. Search for "PayUSATax processing fees lawsuit" and you'll find the details. Might give you some leverage if you mention this when dealing with them. Their customer service improved dramatically after that lawsuit. Also, if all else fails, you can request Currently Not Collectible status from the IRS while the dispute is ongoing to prevent them from taking collection actions against you. It's temporary but gives you breathing room.

I've been dealing with a similar issue with PayUSATax and wanted to share what finally worked for me. Beyond filing the CFPB complaint (which is absolutely essential), I also filed complaints with both the Better Business Bureau and my state's attorney general office. PayUSATax suddenly became much more cooperative once they had multiple regulatory complaints to deal with. They eventually provided me with detailed transaction logs showing exactly where my payment went wrong in their system. One thing that really helped was keeping a detailed spreadsheet of every phone call - date, time, representative name, reference numbers, and what was promised. When I escalated to supervisors, having this timeline made it clear I'd been getting the runaround. Also, if you haven't already, request your complete account transcript from the IRS (not just the online summary). Sometimes payments show up there with different reference numbers or dates that don't match what you're expecting. You can request it by phone or mail - the transcript shows EVERYTHING that's been posted to your account. The whole ordeal took about 3 months to resolve, but I did get my money back plus the IRS waived all penalties once they confirmed the payment processor error. Don't give up - you have more rights in this situation than they want you to know about.