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IRS Online Account "Partial Outage" for 2+ Days - Can't Check Refund Status While Payment Feature Still Works

I was trying to check my tax refund status this morning by logging into my online IRS account, but I keep getting this annoying message about a 'partial outage' and I can't access my account balance or payment history. When I log in to sa.www4.irs.gov, I immediately see a notification box with: "Account Status i Account Features Limited Due to Partial Outage While you can still access your account, some features are unavailable, including Account Balance and Payment History. If you don't see what you need, please come back later." And of course, there's a big "Payments" button with "MAKE A PAYMENT" option still fully functional (lol, of course that feature works). They make sure I can still give them money, but I can't see what I need to see. I've been trying for the past 2 days and keep getting the same message. Has anyone else experienced this or know when it might be fixed? Is there another way to check my balance and payment history during this outage? I really need to confirm my refund status, but with the Account Balance and Payment History features unavailable, I'm completely stuck.

I'm new to this community but unfortunately dealing with this exact same frustrating outage! Been locked out since last Thursday and like everyone else, I can't access my account balance or payment history while that "MAKE A PAYMENT" button works perfectly - classic government priorities right there! I actually tried the early morning access trick around 2:30 AM last night (yes, I was that desperate!) but still got the same error message. Also spent 90 minutes on hold with their main line before giving up in frustration. Based on all the helpful advice shared here, I'm definitely going to request my account transcript tomorrow and check out taxr.ai to decode those cryptic IRS codes. The Claimyr service also sounds promising if I need to actually speak with a human who can access my account. It's both reassuring and maddening to see so many people dealing with this same broken system. We really shouldn't need workarounds and third-party tools just to access our own tax information in 2025, but here we are dealing with technology that seems stuck in the 1960s! Thanks everyone for sharing solutions - at least we're all suffering through this bureaucratic nightmare together.

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Welcome to the community, Dylan! I'm also new here but unfortunately becoming way too familiar with IRS website failures ๐Ÿ˜ค I've been dealing with this same "partial outage" since last Monday and it's absolutely maddening. You're spot on about their priorities - the payment system works like a Swiss watch while we can't access our own basic account info! I tried the early morning trick too (around 3 AM because I couldn't sleep from stress) and got the exact same error message. The phone system is just as broken - I gave up after 2+ hours on hold yesterday. Really appreciate you mentioning the transcript and taxr.ai route - seems like that's our best shot right now since their website is basically useless. It's both frustrating and oddly comforting to know we're all dealing with this same ancient system together. We really shouldn't need to become IT detectives just to see our own tax information in 2025, but here we are! Hopefully their "maintenance" on these dinosaur systems ends soon, though I'm not optimistic given everyone's experiences here.

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I'm new to this community but unfortunately very familiar with this exact same frustrating issue! Been dealing with the "partial outage" since last Tuesday and it's driving me absolutely crazy. Like everyone else here, I can't access my account balance or payment history to verify if my recent estimated tax payment processed correctly, but of course that bright green "MAKE A PAYMENT" button is working perfectly - really shows where their priorities are! I've tried all the usual troubleshooting tricks (different browsers, clearing cache, incognito mode, even tried from my work computer) with zero success. What's particularly stressful is that I need to confirm my quarterly payment went through to avoid any penalties, but I'm completely locked out of that information. Thanks to everyone for sharing these workarounds and solutions! I'm definitely going to try requesting my account transcript first thing tomorrow morning and check out taxr.ai to help decode those confusing IRS codes that might as well be written in hieroglyphics. The Claimyr service also sounds worth considering if I get desperate enough to pay for actual human contact. It's both reassuring and infuriating to see so many of us dealing with this same broken system. We really shouldn't need creative workarounds and third-party tools just to access our own basic tax information in 2025, but here we are dealing with government technology that seems stuck in the stone age! Hopefully their "system maintenance" wraps up soon, though based on everyone's experiences here, I'm not holding my breath for a quick resolution.

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TaxAct hasn't charged me for Federal taxes yet - should I be worried?

I filed my taxes through TaxAct about a week ago and entered my credit card info when I finished. I got the email confirmation that my federal return was accepted by the IRS, which is great. But there's something weird that's making me nervous - I got a message saying: **You have elected to pay the IRS through VPS at a later time** Umm what?? I definitely don't remember choosing any option to pay later. I just wanted to pay right away and be done with it. My credit card hasn't been charged yet for the federal filing fee. How do I make sure I've actually paid what I owe? I'm worried this might cause problems with the IRS later if they think I haven't paid. Has anyone else run into this issue with TaxAct? I really don't want to get in trouble over something that seems like it might be a glitch in their system.

I know everyone's focused on the TaxAct fee thing, but can we talk about how TERRIBLE their messaging is? Like seriously, why would they word it that way?? "You have elected to pay the IRS through VPS at a later time" makes it sound like you're putting off paying your actual taxes! They should just say "Your TaxAct preparation fee will be charged to your credit card within 7-10 business days" or something clear like that. This kind of misleading wording causes so much unnecessary stress during tax season.

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100% agree. I work in UX design and this is a perfect example of terrible user communication. Using technical terms like "VPS" without explanation and implying it's an IRS payment when it's actually their service fee is just awful design.

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I had this exact same panic attack last year! That VPS message is so misleading - I called TaxAct customer service in a frenzy thinking I had somehow failed to pay my taxes. The rep explained that it's just their confusing way of saying your TaxAct service fee will be charged later, not that you're delaying your actual tax payment to the IRS. What helped me feel better was logging into my TaxAct account and checking the "Order History" section. You should be able to see the status of your preparation fee payment there. It will usually say something like "Payment Pending" until your card gets charged. Also, if you filed electronically and got that IRS acceptance email, you're all set on the tax payment side. The IRS has your return and any payment authorization you provided during the filing process. The TaxAct fee is completely separate and just covers their software service. I'd give it another few days - TaxAct tends to batch process their charges, so it often takes the full 7-10 business days they mention in their fine print.

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What's the deal with the Federal carryover worksheet in TurboTax - do I need it for first-time filing?

Hey tax people! So I'm doing my own taxes for the very first time (adulting is hard lol) and I've been working through TurboTax step by step. I just got to this screen called "Federal carryover worksheet" and honestly I have no idea what I'm looking at. It's asking for all this information from previous tax returns but since this is literally my first time filing, I'm not sure if I should be entering anything here or if I can just skip it entirely? I've been trying to be super careful and not mess anything up, but this section is confusing me. Since I didn't file last year (I was a student and didn't make enough to need to file), would I just leave everything blank? Or am I missing something important that could impact my refund? Any help would be amazing since I'm determined to figure this out on my own without having to pay someone!

Btw what tax software are yall using? I've been using the free version of turbotax but I think it might be missing some features.

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I switched to FreeTaxUSA this year and it's way better than TurboTax. Federal filing is free and state is only $15. TurboTax kept trying to upsell me for $89 just because I had a single stock sale.

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Hey Aliyah! Welcome to the world of doing your own taxes - you're definitely not alone in feeling confused by all the different screens and options! Just to reinforce what others have said, the Federal carryover worksheet is 100% something you can skip as a first-time filer. It's basically TurboTax's way of asking "do you have any unfinished tax business from previous years?" Since you've never filed before, the answer is automatically no. One tip for navigating TurboTax as a first-timer: don't stress about every single screen or option they show you. The software is designed to cover every possible tax situation, so it'll present you with sections that might not apply to your simple W-2 situation. When in doubt, if you don't have the specific documents or situations they're asking about, you can usually skip those sections safely. You're doing great by being careful and asking questions! The fact that you're taking your time to understand each step will serve you well. Good luck with the rest of your return!

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Where to categorize materials, equipment and expenses for my sticker business on Schedule C?

Hey tax folks! I run a small print-on-demand sticker shop from home and I'm totally confused about how to categorize everything on my Schedule C for 2025 taxes. I've got several things I'm not sure where to put: For my raw materials (vinyl sheets that get printed and cut into stickers), should I put these under COGS Purchases, COGS Materials and Supplies, or Operations Expenses Supplies? These are directly used to make my products. I've got 4 sticker cutting machines I bought for about $230 each. They're kind of cheap quality and might last 1-2 years tops. Should these be Assets that I depreciate, maybe using Section 179 to depreciate most in the first year? Or just Operations Expense - Supplies? Or possibly COGS - Other Cost? What about shipping materials? Since my business is literally shipping physical stickers, do my packaging envelopes go under Materials and Supplies in COGS rather than Office Expense? My electricity usage spikes noticeably when business gets busy because of all the machines running. Can I claim more than just the standard 5% home office allocation for utilities? Could I put the extra electricity under COGS - Other Costs or Operations Expenses - Utilities? For my phone and internet - I use my personal phone maybe 8% of the time for customer service, and my home internet gets used for the business about 45% of the time. Where do these go? COGS - Other Costs? Operations - Utilities? Operations - Office Expense? I also bought some $12 storage bins from Costco for organizing materials. Are these Assets since they'll last for years, or just Expenses? Sorry for the Schedule C category overload! Even clarification on just one of these questions would be super helpful!

Just a heads up on those cutting machines - I made the mistake of putting similar equipment ($250 range) under Section 179 last year, and my tax preparer said it created unnecessary complication. She had to go back and reclassify them as simple expenses under the de minimis rule, which apparently is much cleaner for audit purposes. For the utilities question, I use a Kill-A-Watt meter to track exactly how much electricity my craft equipment uses. I can literally show the difference in usage between when my machines are running vs not. My accountant said this is perfect documentation to justify claiming more than just the square footage percentage for electricity.

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Zoe Wang

Author

That Kill-A-Watt meter idea is brilliant! I'm going to get one. Did your accountant have you put the extra electricity usage under Operations Expenses - Utilities, or somewhere else? And did they have you document specific times/dates when you were using the equipment?

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My accountant had me list the extra electricity under Operations Expenses - Utilities. I kept a simple log of when I ran production batches (dates and hours), and I had measurement readings of how much power the machines used during operation. I also took baseline readings of normal household usage for comparison. She said the key is being reasonable and having documentation. I didn't try to claim every tiny increase, just the significant electricity used directly by the business equipment. She also suggested taking photos of the meter readings occasionally as additional proof. The IRS generally won't question well-documented business expenses that make logical sense.

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Great questions about Schedule C categorization! As someone who's been through this confusion before, here's my take based on experience and professional guidance: Your vinyl sheets are definitely COGS Materials and Supplies since they directly become part of your finished product. This is the clearest categorization you have. For those $230 cutting machines, you're overthinking it! Since they're under the $2,500 de minimis threshold and have short useful lives, just expense them immediately under Operations Expenses - Supplies. No need for Section 179 or depreciation headaches for relatively inexpensive equipment. Packaging materials should go under COGS Materials and Supplies too - they're essential for delivering your finished product to customers, so they're part of your cost of goods sold. For utilities, if you track actual usage (like with a power meter), you can definitely claim more than just the standard home office percentage. Document your machine usage patterns and put the business portion under Operations Expenses - Utilities. Phone/internet business usage goes under Operations Expenses - Utilities at whatever reasonable percentage you can document. Those Costco storage bins are definitely just Operations Expenses - Supplies. At $12, they're way below any capitalization threshold. The key is reasonable documentation and consistency in your categorization approach!

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Inheriting a double-inherited IRA: RMD confusion and SECURE Act requirements

So I've got this weird situation and I'm not sure who to ask about it. My uncle passed away in 2011 and left an IRA to my dad. Then dad died in 2022 and I inherited both that IRA plus another one that was just in his name. I haven't done anything with either account except update my contact info since things have been crazy the last couple years. Dad's financial advisor used to figure out all the Required Minimum Distributions for him and basically managed everything. When I asked why they haven't told me what I need to withdraw, they started being really vague and just said I should "talk to a CPA." But this doesn't seem like something CPAs typically handle - isn't this more what financial advisors do? From what I can find online, I think I probably owe some penalties already and apparently need to empty both accounts completely by 2030 because of the SECURE Act. Is that actually right? And what type of professional should I really be talking to about this mess?

One thing nobody has mentioned - the 10-year rule doesn't apply to all beneficiaries! If you qualify as an "eligible designated beneficiary" you might still be able to use the old stretch IRA rules. This includes: 1) Surviving spouses 2) Minor children of the account owner (but only until they reach majority age) 3) Disabled individuals 4) Chronically ill individuals 5) Beneficiaries not more than 10 years younger than the account owner Doesn't sound like you qualify based on your post, but thought it was worth mentioning for anyone else reading this who might be in a similar situation.

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There's also special rules for inherited IRAs from people who died BEFORE the SECURE Act went into effect on Jan 1, 2020. The original "stretch" provisions still apply to those inherited before the new law. It gets super complicated with that double-inherited IRA though.

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The complexity of your situation really highlights why the SECURE Act has created so much confusion for beneficiaries. You're dealing with both a "regular" inherited IRA and a double-inherited IRA, each with potentially different rules. One critical point that might affect you: if your dad had already started taking RMDs from either account before he passed (he would have been required to start at age 72), then you likely DO need to take annual RMDs during the 10-year period, not just empty the accounts by the deadline. This is a common misconception about the SECURE Act rules. Given the potential penalties involved (25% of missed distributions), I'd strongly recommend getting professional help ASAP. Look for a fee-only financial advisor who specializes in retirement account distributions - they'll typically charge a flat fee for this type of analysis rather than trying to sell you products. Also, don't panic about past penalties. The IRS has been relatively lenient with inherited IRA penalty waivers due to the widespread confusion around these rule changes. The key is addressing it now rather than continuing to wait.

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