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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Liam Duke

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From my experience working with Idaho tax issues, here's what you need to know: β€’ Idaho uses an automated system called TRIPS (Tax Refund Intercept Program System) to match refunds against outstanding debts β€’ Common offset sources include: child support, unemployment overpayments, college tuition, state taxes from previous years β€’ You should have received a pre-offset notice before filing β€’ If no notice was received, you can appeal within 30 days of discovering the offset β€’ Request a debt verification letter from both Tax Commission and the agency claiming the debt β€’ If it's a legitimate debt, you can often set up a payment plan for the remainder Don't wait too long to address this - the appeal window is limited!

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Sayid Hassan

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I went through something similar with my Idaho refund two years ago. The "no offset info available" message is definitely suspicious - legitimate offsets always have documentation. Here's what worked for me: I called (208) 334-7660 early morning (around 8:15 AM) and got through on the second try. Turns out there was a glitch in their system that was incorrectly calculating refunds for certain filing statuses. They fixed it within 5 business days and issued the difference. Before you assume it's an offset, ask them to verify the refund calculation first - could save you a lot of stress!

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Could also be that ur paying catchup if ur previous employer wasn't taking out enuff. Happened to me once and they had to take extra for like 2 months to make up for the shortfall. Worth asking HR about it.

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Eduardo Silva

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Thank you for the suggestion - I hadn't considered that! I was at my previous job for 5 years and this new company did mention something about adjustments when I first started but I didn't really understand what they meant. Do you know if this is something that would eventually balance out or should I expect this to continue?

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It should definitely balance out. For me it was just for a couple months until they collected whatever was missing. After that my paychecks went back to normal. Just talk to HR and ask them to explain exactly what's happening - they should be able to print out a detailed breakdown for you. The good news is that even if they're collecting extra now, you won't end up paying more than your fair share for the year. The system is designed to correct itself so you pay exactly what you owe, no more.

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Check if maybe you're over the Social Security wage base for the year? For 2024 you only pay SS tax on the first $168,600 of income. If you made more than that at your previous job this year, then switched companies, your new employer might not know you already hit the cap.

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This is actually really good to know. I'm switching jobs next month and will be over that threshold for the year when combining both jobs. Do I just wait until I file my taxes to get back the excess SS tax, or is there a way to tell my new employer not to withhold it?

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Aria Khan

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Unfortunately, there's no way to tell your new employer to stop withholding Social Security tax even if you've already hit the wage base with your previous employer. Each employer has to withhold based on what they pay you, and they don't have access to information about your other employers' withholdings during the year. The good news is that when you file your tax return, any excess Social Security tax that was withheld will be refunded to you as a credit. The IRS will calculate your total SS wages from all employers (using your W-2s) and refund anything over the maximum contribution. So you'll get it back, just not until you file your taxes.

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Levi Parker

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Has anyone had success getting their company to reimburse this extra withholding? My friend works at Amazon and said their stock team was able to adjust a future vest to make up for the additional withholding on a previous one where he had certification issues.

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Libby Hassan

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No way that's standard practice. Your friend got lucky. Most companies follow IRS rules strictly and won't "make up" for withholding that was legally required because you didn't complete your paperwork on time. The company doesn't keep that money anyway - it goes straight to the IRS.

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Levi Parker

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You're probably right. I asked my company's stock admin team and they said absolutely not - once the withholding happens, it's done. They suggested making sure I certify early for all future vests and filing my taxes promptly to get any refund if I'm owed one.

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Freya Larsen

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Thanks for all the helpful responses everyone! This has been really informative. I was panicking thinking I'd lost that 24% forever, but it's reassuring to know it's just additional withholding that will be credited when I file. I'm definitely going to double-check that the total withholding on my W-2 matches what I see on my final paystub, and I'll make sure to complete the W-9 with my broker right away to prevent this from happening again. One follow-up question - does anyone know roughly how long it typically takes to get a refund if you end up with excess withholding? I'm hoping to get that money back sooner rather than later since it was a pretty significant chunk of my RSU value.

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E-filing rejected - IRS says Spouse's 2021 AGI is incorrect despite filing Jointly; Transcript shows correct amount. Help needed!

I'm at my wit's end with this e-filing situation and hoping someone has dealt with this before. Our Federal return was rejected with an error message claiming my wife's AGI doesn't match IRS records, so they couldn't verify us. We've been filing jointly since we got married four years ago (2020-2022). My wife wasn't a US taxpayer before that. I downloaded our 2021 Transcript directly from the IRS website, and it shows exactly the same AGI number I entered in TaxSlayer. The software is telling me that if I'm sure the AGI is correct, I might need to file by mail instead. The annoying thing is we've already had to paper file every single year since we got married: - In 2020 because she needed an ITIN (which you can only get by applying in person and then submitting a paper return). She got the ITIN later that year. - In 2021 because she had received an SSN by then, which didn't match the ITIN from the previous year, so e-filing rejected us. - And now for 2022, it's rejecting our return saying it can't verify us because HER AGI (not our joint AGI) from last year doesn't match what I entered. The weird part is that we've always filed jointly, and there's literally no place in the tax software to enter her AGI separately from mine - it's our joint AGI! We don't have a PIN from last year because we paper filed. TaxSlayer suggested trying $0 as the AGI if something changed (like going from ITIN to SSN), so I tried that even though that situation doesn't really apply to us anymore - and then the new rejection said MY AGI was wrong instead! It's like the system is somehow looking for two separate AGIs even though we've only ever had one joint AGI. The transcript confirms our AGI is correct, but the e-file system keeps rejecting us. Has anyone run into this before? Any suggestions besides filing by mail again?

Cameron Black

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Has anyone checked if this might be related to the IRS's new verification requirements for 2023? They changed how they handle joint filers with ITINs and SSNs.

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Yes! This is exactly what's happening. The IRS changed their systems this year to better track ITIN-to-SSN transitions. If your spouse switched from an ITIN to an SSN in the past 3 years, you need to call the dedicated ITIN unit at 1-800-908-9982 to verify the connection between the numbers before e-filing.

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Joshua Wood

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This ITIN-to-SSN transition issue is exactly what happened to us! My wife got her SSN in 2021 after having an ITIN, and we've been dealing with these verification problems ever since. I just called the ITIN unit at 1-800-908-9982 that Jessica mentioned, and they were able to see both numbers in their system but confirmed they weren't properly linked for e-file verification. The representative said this is becoming a huge issue this year because of the new verification requirements. They can update your records over the phone to link the ITIN and SSN, but it takes 2-3 business days to reflect in the e-file system. Much faster than waiting for an IP PIN or mailing everything in again. For anyone else with this issue - have your spouse's ITIN, SSN, and a copy of the year you first filed with the SSN ready when you call. They need to verify the transition happened legitimately.

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IRS Rejected Return: Need Identity Protection PIN for Dependent Despite Never Requiring One Before - How to Proceed?

Filed my taxes and got rejected because apparently I need an Identity Protection PIN for my daughter. Never needed one before and checked the IRS website - it shows no PIN exists. I'm super confused because we've filed normally every other year without this issue. When I logged onto the IRS website, I saw a notification that says "You are eligible to enroll into the IP PIN Program." It explains that an Identity Protection PIN (IP PIN) is a six-digit number that prevents someone else from filing a tax return using your Social Security Number or Individual Taxpayer Identification Number. According to the site, "The IP PIN is known only to you and the IRS. It helps us verify your identity when you file your electronic or paper tax return. Even though you may not have a filing requirement, an IP PIN still protects your account." I also see that "An IP PIN is valid for one calendar year" and "New IP PINs are generated each year and can be retrieved or viewed by signing back into your online account starting in early January." It clearly states that "IP PIN must be used when filing any federal tax returns during the year including prior year returns." There's a section for "FAQs about the Identity Protection Personal Identification Number (IP PIN)" and an "Enroll in IP PIN" button at sa.www4.irs.gov Has anyone else suddenly needed an IP PIN for their dependent when they never needed one before? I don't understand why this is happening now when we've filed the same way for years with no issues. Do I need to enroll her in this program before I can file again?

Omar Fawzi

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This is becoming super common unfortunately. The IRS has been automatically enrolling people in the IP PIN program if they detect any suspicious activity on the SSN, even if you weren't aware of it. Sometimes it's triggered by data breaches or just their algorithm flagging something. You definitely need to get the PIN before you can file - there's no way around it once you're in the system. Try calling early morning or late afternoon for better chances of getting through to someone.

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Yuki Watanabe

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Had the exact same issue with my son this year! Turns out the IRS automatically enrolled him after they detected his SSN in a data breach (even though we never got notified). I ended up having to go through their online IP PIN retrieval system at irs.gov - you'll need to create an account and verify your identity. It took about 10 minutes once I got through the verification process. Way faster than trying to call them! Just make sure you have your driver's license and previous year's tax info handy for the identity verification.

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