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Just wanted to share my experience this tax season with the whole TurboTax/TPG/Santa Barbara Bank & Trust situation. I e-filed through TurboTax on February 10th and opted to have my fees taken out of my refund. My return was accepted the same day, and the IRS 'Where's My Refund' tool showed approved on February 22nd with a direct deposit date of February 27th. Here's where things got interesting. The money didn't hit my account on the 27th. I remembered from previous years that when you choose to have fees taken out, your refund actually goes through TPG (Tax Products Group) which is handled by Santa Barbara Bank & Trust first before coming to you. I checked the TPG website (https://taxpayer.sbtpg.com/) and saw my refund was received from the IRS but was still showing as "pending" for almost 3 days after the IRS deposit date. Last year, it only took them about 24 hours to process and send to my bank. Anyone else experiencing delays with TPG this year? I'm wondering if this is normal for the 2024 tax season or if I should be concerned. The house payment is due next week, and I was counting on this refund to cover part of it.
Does anyone know if theres a diff between "exemptions" and "allowances"? My hr dept still uses an old form that says exemptions but everyones talking about allowances and the new W4... so confused right now lol.
They used to be similar concepts but slightly different things. Exemptions referred to the personal exemptions you could claim on your tax return (for yourself, spouse, dependents), while allowances on the old W-4 affected how much was withheld from your paycheck. Since 2018, personal exemptions were eliminated from tax returns by the Tax Cuts and Jobs Act. Then in 2020, the W-4 form was redesigned to remove allowances entirely. Now the W-4 asks more direct questions about multiple jobs, dependents, and additional income. If your company is still using forms with "exemptions," they're using outdated terminology. You might want to ask HR if they have the current W-4 form available.
Hey Everett! I was in almost the exact same situation last year - 24, single, making around $45k. The confusion is totally understandable since they changed everything recently. Here's what I learned: forget about "exemptions" - that's old terminology. The current W-4 (redesigned in 2020) doesn't use allowances or exemptions anymore. Instead, it asks specific questions about your situation. For someone like you (single, one job, $42k), you'd typically just fill out Steps 1 (personal info) and 5 (signature). That's it. This gives you standard withholding that should get you close to breaking even at tax time. If you want to factor in your student loan interest deduction, you could add that estimated amount in Step 4(b) "Deductions" to reduce your withholding slightly and get a bit more in each paycheck. The key is finding the sweet spot where you don't owe much or get a huge refund. At your income level, even a $1,500 refund means you're missing out on $125/month that could go toward paying down those student loans faster. But you also don't want to owe more than you can handle come April. I'd recommend starting with the basic form (just Steps 1 and 5) and see how your first few paystubs look, then adjust if needed.
This is really helpful advice! I'm in a similar boat as the original poster - just started my first "real" job out of college and was completely lost on the W-4. The fact that they got rid of the exemption numbers makes so much more sense now. Quick question though - you mentioned putting student loan interest in Step 4(b). How do you estimate that if you don't know exactly how much interest you'll pay for the whole year? Do you just use last year's amount or try to calculate it somehow?
Has anyone used the free NOL webinars that the IRS offers? I saw they have some coming up next month, but wondering if they're worth the time or if they're too basic for complex situations like this?
I attended one last year. It was decent for fundamentals but they didn't cover the more complex interactions like PYA basis carryovers or sequencing with other limitations. Felt more geared toward tax preparers who are new to NOLs rather than dealing with specific complex scenarios.
I went through this exact same confusion last year with my Schedule E and NOL calculations. The key insight that finally clicked for me is that you need to think of these as separate layers of limitations that apply in a specific order. Your PYA basis carryover gets applied first to determine your current year allowable passive losses. This flows through Schedule E to your Form 1040. Then, if your total deductions exceed income after all these calculations, you'd have an NOL subject to the 80% limitation. What really helped me was creating a simple worksheet to track each step: 1. Calculate current year passive income/loss 2. Apply PYA basis carryover to increase allowable losses 3. Flow net result to Form 1040 4. Calculate total taxable income 5. If negative, apply 80% NOL limitation for carryforward The IRS instructions make it sound way more complicated than it actually is once you understand the sequence. Don't let it drive you crazy - you're on the right track asking these questions!
This worksheet approach is brilliant! I've been trying to wrap my head around this for weeks and your step-by-step breakdown makes so much more sense than the IRS publications. I'm definitely going to create a similar tracking sheet for my situation. One quick follow-up question - when you say "apply PYA basis carryover to increase allowable losses" in step 2, does that mean the carryover can potentially turn what would have been disallowed passive losses into allowable ones? Or does it work differently than that? Thanks for breaking this down in such a clear way - sometimes the simplest explanations are the most helpful!
Try calling early in the morning right when they open - like 7:01am eastern. That's when I finally got through after weeks of trying. Found out they were just waiting on verification of my self-employment income. Never would have known without actually speaking to someone.
Good luck with that š I tried calling at opening time for 2 weeks straight and never got through. The system is completely broken.
I finally gave up on calling directly and used claimyr.com - got through to an agent who actually knew what they were talking about. Talking to an agent got my refund released so fast after months of waiting.
I'm dealing with almost the exact same situation! Filed in early March, got the CP05 letter in June, and have been seeing the 810 freeze code on my transcript since then. It's so frustrating not knowing what's actually happening or how much longer this will take. From what I've gathered reading through all these comments, it sounds like the freeze could be related to income verification or credit verification (I also claimed the Child Tax Credit for the first time this year). I'm torn between waiting it out like the CP05 letter says or being proactive and trying to call. Has anyone had success getting specific information about what exactly triggered their review when they called? I don't want to waste hours on hold if the agents can't tell me anything more than "keep waiting.
I'm going through the exact same thing right now! Completed my ID.me verification on March 12th after being asked to verify due to filing Head of Household for the first time (also went through a divorce last year). It's been 2 weeks and still showing the first bar on WMR with no transcript updates. The waiting is honestly the worst part - especially when you're dealing with divorce expenses and really need that money. From what I'm reading here, it sounds like 3-4 weeks is pretty typical, so hopefully we'll both see movement soon. Has anyone had luck calling the Taxpayer Advocate Service if it goes beyond the normal timeframe?
I'm in a very similar situation! Filed HOH for the first time after my divorce was finalized in December. Completed ID.me verification on March 8th and it's been 17 days with no updates on WMR or transcripts. The financial stress from the divorce makes this waiting even harder. From what everyone is sharing here, it sounds like we're still within the normal 3-4 week window, but the lack of any updates is nerve-wracking. I haven't tried the Taxpayer Advocate Service yet, but I've heard they can be helpful if it goes beyond 30 days from verification. Hopefully we'll both see some movement in our accounts soon!
I'm going through this exact same situation right now! Just completed my ID.me verification on March 15th after they flagged my return for identity verification. Like many of you, I'm also filing Head of Household for the first time due to a recent divorce (finalized in January). It's been 10 days now and still stuck on the first bar of WMR with transcripts showing N/A. The waiting is absolutely brutal, especially when you're already dealing with divorce-related financial stress. Reading through everyone's experiences here is actually really reassuring - it sounds like 3-4 weeks is pretty normal, and most people seem to get their refunds well before that 9-week maximum the IRS quotes. I'm trying to stay patient, but checking WMR multiple times a day has become an obsession! Has anyone noticed if there's a particular day of the week when updates typically happen, or is it pretty random?
Beatrice Marshall
For anyone trying to check their refund status through TPG: ⢠Go to https://taxpayer.sbtpg.com/ ⢠You'll need your SSN, filing status, and refund amount ⢠The "Payment Status" section shows where your money is in their process ⢠"Pending" means they received it but haven't processed it yet ⢠"Funded" means they've sent it to your bank Also, be aware that some banks hold deposits for 24-48 hours after receiving them, so there could be additional delay on your bank's end too.
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Teresa Boyd
Thanks for sharing your experience, Rita! I'm dealing with the exact same situation right now. Filed on February 8th, accepted same day, IRS approved on February 25th with a deposit date of March 3rd. It's now March 9th and still showing "pending" on the TPG site. What's really annoying is that nowhere during the TurboTax filing process do they clearly explain that choosing to pay fees from your refund means your money goes through this third-party processor first. They make it sound like a simple convenience fee, not a potential week+ delay in getting your money. I called my bank to make sure it wasn't an issue on their end, and they confirmed they haven't received anything yet. So it's definitely stuck in TPG limbo. Really hoping it processes this week because like you, I have bills coming up that I was counting on this refund for. The stress of not knowing when it'll actually arrive is the worst part!
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