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No IRS Transcript Updates 4 Weeks After Responding to Letter 12C for $8,560 W2 Verification

I got Letter 12C dated Feb. 14, 2023 (reference number 0426527365) from the IRS about my 2022 Form 1040 return asking for W2 verification. The letter I received states: "IRS Department Internal Revenue of the Treasury Service AUSC SAO OMB Clearance No.: 1545-0074 AUSTIN 02 TX 73301-0034 In reply refer to: 0426527365 Feb. 14, 2023 LTR 12C 0 R ***-**-8076 202212 30 Input Op: 0426827365 00003253 BODC: SB 108 76063 Social Security number: 76221-427-25810-3 Dear Taxpayer: We received Dec. 31, 2022, Form 1040 federal individual income tax return, but we need more information to process your return accurately. Unless required otherwise, send us your reply within the 20 days from the date of this letter. Enclose only the information we requested and any forms, schedules, or other information required to support your entries and a copy of this letter. Don't send a copy of your return unless we ask you to do so. Don't respond with a Form 1040-X, Amended U.S. Individual Income Tax Return. We'll issue any refund due to you in 6 to 8 weeks from the time we receive your response. If we don't receive a response from you, we may have to increase the tax you owe or reduce your refund." Specifically, they need documentation to support the wage/withholding entry of $8,560.00 that I reported on line 25d of Form 1040. The letter continues: "To support the amount of wage or withholding entry of $8,560.00 on line 25d of Form 1040 submit: - Form W-2, Wage and Tax Statement - Form W-2G, Certain Gambling Winnings - Form 1099-R, Distributions from Pensions, Annuities, Retirement or Profit Sharing Plans, IRAs, Insurance Contracts, etc. - Other forms reporting wage or withholding If you don't have the form you need, contact the issuer of the income statement for a copy and send it with a copy of this letter. Otherwise, send us the information in some substitute form. For example, you can send an earnings statement or paystub from your employer which shows year-to-date totals." The letter also mentioned that I could fax my information to 844-254-2836 using either a fax machine or an online fax service. It warned me to protect myself when sending digital data by understanding the fax service's privacy and security policies. Due to high volume, they can't acknowledge receipt of my fax, and my faxed signatures will become a permanent part of my filing. I faxed all my documents to their number 844-254-2836 on February 20th, but my transcripts still show N/A when I check. I'm getting worried since the letter explicitly states they'll issue any refund due "in 6 to 8 weeks from the time we receive your response." Has anyone dealt with this verification process before? I'm getting anxious since it's been a while and still no updates showing in my transcript. I'm concerned because the letter sent from "AUSTIN 02 TX 73301-0034" clearly warned that if they don't receive a response, they may increase the tax I owe or reduce my refund.

I'm dealing with a Letter 12C situation right now too and this thread has been super helpful! Just wanted to add that I called the IRS customer service line last week about my verification and they confirmed that the N/A transcript status is completely normal during the review process. The agent told me that when they receive your faxed documents, they actually remove your return from the normal processing queue to manually verify everything - that's why it shows N/A instead of your usual return info. She said not to worry unless it's been more than 12 weeks total since you first faxed your response. @Ryan since you faxed on Feb 20th and it's been 4 weeks, you're still well within the normal timeframe. The peak tax season backlog is real but they do eventually get through everything. I'd definitely wait the full 8 weeks before calling again since they'll just tell you the same thing anyway. Keep that fax confirmation safe though - that's your proof you responded on time if any issues come up later! Hang in there, we're all in this waiting game together 💪

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Thanks @Ian for calling and getting that confirmation from the IRS! That's really reassuring to hear directly from an agent that the N/A status is just part of their normal verification process. I'm dealing with my first Letter 12C situation and honestly was starting to think something went wrong when my transcript didn't update after a few weeks. The 12-week total timeline you mentioned is good to know too - gives me a better sense of when I should actually start worrying vs just being patient. It's crazy how backed up they get during tax season but at least we know the system does work eventually. Really appreciate you sharing what the agent told you! 🙏

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I'm in almost the exact same situation! Got my Letter 12C about 5 weeks ago for a W-2 verification issue (different amount but same process). The waiting is absolutely nerve-wracking, especially when you see that N/A status on your transcript and start wondering if your documents got lost in the system. What's been helping me is keeping track of the timeline - like @Ian mentioned, the IRS agent confirmed that 12 weeks total is when you should actually start worrying. Since you faxed on Feb 20th, you're still well within normal processing time even with the peak season delays. I also used HelloFax like @Jessica suggested and got a confirmation receipt, which definitely helps with peace of mind. The online fax services seem way more reliable than traditional fax machines, especially when dealing with something this important. The hardest part is just the waiting game when your refund is sitting there in limbo. But from everything I've read and heard, as long as you responded within that 20-day window (which you did), you should be good. The IRS is just incredibly backed up right now. Hang in there - we're all riding this out together! 🤞

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IRS "Return Being Processed" Message After 1095-A Amendment - Question Marks Instead of Checkmarks on Where's My Refund Tool

I submitted my taxes back in April with all my W2s and 1099s. Then I realized I forgot to include my health insurance marketplace form (1095-A). I sent that in around May 20th as an amendment. Now when I check the Where's My Refund tool on the IRS's official website, I'm getting this weird message saying "We have reviewed your return and any information we may have requested from you and are now processing your return. Any changes to the status of your refund, including any new refund date, will be reflected here when any new update is available." The IRS website shows my refund status with three stages: "Return Received," "Refund Approved," and "Refund Sent" - but none of these have checkmarks next to them. Instead, they all have question marks. Below this status tracker is the message I mentioned above about them reviewing and processing my return. The page also shows "Helpful Information" with "Tax Topic 152, Refund Information" listed under it. There's also a "Please Note" section at the bottom of the page. My bars completely disappeared on the tracker and there's no date showing for when my refund will be sent. The website address showing is "sa.www4.irs.gov" and I've been stuck on this message for almost 3 weeks now. Has anyone else seen this message with the "We have reviewed your return" language? What does it mean when there are question marks instead of checkmarks or bars? Does Tax Topic 152 indicate something specific about my return? I'm starting to get worried - am I going to get my refund eventually or is there some kind of problem with my amendment?

Why is it so hard for the IRS to just communicate clearly?? "We are now processing your return" could mean anything from "we'll deposit your refund tomorrow" to "see you in 3 months bud" 😤

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I'm dealing with the exact same situation! Filed in March, forgot my 1095-A, sent it in late April, and have been stuck on that "we have reviewed your return" message for about 4 weeks now. The question marks instead of checkmarks really threw me off at first - I thought something was broken with the website. From what I'm reading here, it sounds like we're all in for a long wait (6-10 weeks seems to be the consensus). The 1095-A really does seem to trigger manual processing that just takes forever. I've been checking WMR obsessively but I guess that's pointless since the bars disappeared. I might try that Claimyr service some of you mentioned - I've called the IRS probably 15 times and never gotten through. Getting an actual timeline from a real person would be such a relief instead of just staring at this vague message every day wondering if there's a problem with my return. Thanks everyone for sharing your experiences - at least now I know this is normal and not just me!

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I'm in the exact same boat! Filed in February, forgot my 1095-A, sent it in late March, and I've been stuck on that same message for about 6 weeks now. The question marks were so confusing at first - I kept refreshing thinking the page wasn't loading properly! Based on what everyone's saying here, it really does seem like 6-10 weeks is the norm for 1095-A processing. I actually tried that Claimyr service last week after reading about it here and finally got through to an IRS agent. She confirmed they received my health insurance form and said I should expect my refund around mid-July. Just having a real timeline from an actual person made such a difference for my peace of mind. Hang in there - sounds like we're all in the same waiting game but at least our returns are progressing through the system!

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I had the EXACT same timeline. Filed Feb 22, got told to wait 90 days. I didn't take that answer. Called every single day for a week straight until I got someone who actually looked at my file instead of just reading the script. They found that my return was just sitting there waiting for someone to review the documents I'd already sent in. Got my refund 10 days later. Don't just accept the 90-day answer - keep pushing.

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I'm dealing with something very similar right now! Filed on February 18th and got the same "wait 90 days" response. What's really frustrating is that I run a seasonal landscaping business and this delay is hitting right when I need to purchase equipment for spring. I've been reading through all these responses and it sounds like there might be more options than what the first representative told you. Has anyone here had success with calling at different times of day to reach different representatives? I'm wondering if the 7 AM strategy mentioned by Ellie Simpson actually works, or if there are other optimal calling times. Also curious about the transcript analysis tools - seems like understanding what codes are actually on your account could help determine the best approach. The cash flow impact is real for small business owners like us. Even if we can't expedite the process, it would be helpful to at least understand what's actually causing the delay versus just getting the standard "wait 90 days" response.

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Have you looked into setting up an LLC? I make around $25k/year selling Skyrim mods and my accountant recommended I form an LLC for liability protection and potential tax benefits. Cost me about $200 to set up in my state but gives me peace of mind that my personal assets are protected if anything ever happened.

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Which tax software did you end up using with your LLC? I'm thinking about doing the same for my Fallout mods but not sure if regular TurboTax can handle it or if I need something more specialized.

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Great question! I went through something similar when my Minecraft mod started bringing in steady income. At $13,500, you're definitely past hobby territory in the IRS's eyes, so you'll need to report this as self-employment income on Schedule C. The good news is TurboTax can absolutely handle this - I used it for my first couple years. You'll pay regular income tax plus self-employment tax (15.3%), but you can deduct business expenses like: - Software licenses for development tools - Portion of internet costs used for business - Computer equipment depreciation if used primarily for modding - Home office space if you have a dedicated area Since you're earning decent money, definitely look into making quarterly estimated tax payments starting next quarter to avoid penalties. The IRS wants payments throughout the year when you're self-employed rather than just a big lump sum at tax time. One tip: keep detailed records of everything! Track your income from each platform, save receipts for any business expenses, and document the time you spend on development. Makes everything much smoother come tax season.

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This is really helpful advice! I'm just starting to make some money from my game mods (about $800 so far this year) and wondering at what point I need to start worrying about all this tax stuff. Do I need to do anything special if I'm under $1000 for the year, or should I just report it as "other income" on my regular tax return? Also, when you mention quarterly payments - is there a minimum threshold for that? I'm worried about getting hit with penalties but also don't want to overpay if I don't need to make quarterly payments yet.

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When I got my confirmation required letter, it was because someone had attempted to file a return using my name and SSN, but the IRS caught it as suspicious. This identity verification process is how they confirmed I wasn't the one who filed that return. You might want to check your credit reports and put a freeze on them just in case.

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That's scary! Did you have any issues getting your actual tax return processed after that happened?

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Oh wow that's concerning. I didn't even think about potential identity theft. Definitely going to check my credit reports now. Were there any other steps you had to take after going through the verification process?

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I went through this exact same process last year and can confirm it's legitimate - the IRS has really ramped up these identity verification letters due to increased fraud attempts. A few key things that helped me: First, definitely verify the phone number independently through irs.gov as others mentioned. Second, have your complete tax return, prior year return, and a government-issued ID ready when you call. They asked me about specific line items from my current return, my previous address, filing status, and exact refund amount. The whole call took about 25 minutes including hold time. The agent was professional and explained that my return had been flagged for routine verification - nothing I did wrong. After verification, they released my refund processing within 2-3 business days. One tip: call early in the morning (right when they open) for shorter wait times. And don't worry too much - this is becoming pretty standard procedure to protect taxpayers from identity theft.

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Thanks for sharing your experience! This is really helpful. I'm curious - when they asked about specific line items from your return, were they asking about things like your AGI, taxable income, or more detailed stuff like individual deductions? I want to make sure I have everything ready when I call so I don't have to call back multiple times.

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