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I've been through this exact situation before! The 810 and 570 codes together usually indicate they're doing an income verification review, especially common with self-employment income and EIC claims like yours. The March 17th processing date is actually a good sign - it means they have your return scheduled for completion around then. Since you're on cycle ending in '05, your transcript will only update on Friday mornings, so don't stress checking it daily. A few things that helped me when I was in refund limbo: ⢠Keep checking your mail for any IRS letters (CP05, 4464C, etc.) ⢠Your refund amount is still showing as the full $12,884, which means they haven't adjusted anything yet ⢠Most income verification reviews resolve without needing additional documents from you I know the waiting is brutal when you're counting on that money. In my case, it took about 6 weeks total but I eventually got every penny. The IRS is just being extra careful this year with larger refunds involving self-employment income. Hang in there - that March 17th date gives me hope you'll see movement soon!
This is really reassuring to hear from someone who's been through the exact same thing! I've been checking my transcript obsessively but I'll stick to Fridays only now that I know about the cycle thing. Do you remember if you got any kind of letter during your review process, or did it just resolve on its own? I'm trying to figure out if I should expect mail from them or if they might just finish the review internally.
I went through almost the exact same situation last year with my self-employment income and EIC claim! The 810 freeze and 570 pending codes are definitely nerve-wracking, but in most cases they resolve without you having to do anything. From what I learned during my own refund delay, the IRS often does these income verification reviews on returns with significant EIC claims and self-employment income - which is exactly your situation. The good news is that your transcript still shows the full $12,884 refund amount, meaning they haven't found any issues that would reduce your refund. That March 17th processing date is actually encouraging. When I had similar codes, my transcript showed a processing date about 6 weeks out from when the review started, and my refund was released within a few days of that date. A couple things that helped ease my anxiety during the wait: ⢠I only checked my transcript on Friday mornings (since you're on a weekly cycle ending in 05) ⢠I watched my mail carefully but never received any letters requesting documents ⢠The review resolved completely on its own after about 5 weeks I know it's incredibly stressful when you're counting on that money, especially with bills piling up. But try to stay optimistic - the vast majority of these reviews end with the full refund being released. Your return looks straightforward and legitimate to me!
I had success with my 2021 refund after waiting patiently. Filed in February 2024, received in April 2024. The key was having meticulous documentation. I created a folder with copies of all supporting documents. Included a cover letter explaining my late filing. Made sure every form was properly signed. Verified my direct deposit information three times. The effort paid off with a smooth process and no unexpected delays.
Different approach that worked for me: ⢠Filed through a tax professional instead of DIY ⢠Used Certified Mail with Return Receipt ⢠Included Form 8822 to update address ⢠Called the dedicated Prior Year Return hotline (not the main IRS line) ⢠Requested Tax Advocate assistance after 60 days Result: 2021 refund processed in 7 weeks instead of the quoted 16 weeks. Anyone tried this combination?
Did the Prior Year Return hotline actually help? I've been trying different IRS numbers with no luck. What's the best time to call them?
The Prior Year Return hotline is 1-877-777-4778, but honestly the wait times are still brutal. I found the best time to call is right when they open at 7am local time. Also, if you get disconnected, they usually have a callback feature now that actually works. The Tax Advocate route is solid advice - you don't always need financial hardship, just show that normal IRS processes aren't working for your situation after reasonable time has passed.
Question for anyone who knows - if my employer already issued the 1099-R for the excess contribution and took out withholding, can I still get them to correct the W-2 instead? Or am I stuck with the double taxation situation at this point?
Even if they've issued a 1099-R, you're not necessarily stuck! The 1099-R can be corrected or canceled if they're fixing it properly. The key is getting them to understand and follow the correct procedure. When they issue a corrected W-2, they should also void the original 1099-R or issue a corrected one that only shows any earnings on the excess amount (not the principal). The withholding they already took can be applied to your tax return. Don't let them tell you it's "too late" - the April 15th deadline is about when the correction is MADE, not when they start the process. As long as you reported it before that deadline, they should be following the proper correction procedure.
I went through almost the exact same situation last year with my 401k excess contribution! The confusion around company acquisitions and payroll transitions seems to create these issues more often than you'd think. From my experience, your instincts are absolutely correct - they should be correcting your W-2 from last year rather than issuing you a 1099-R for this year. Since you discovered and reported this in February (well before the April 15th deadline), you're entitled to the "return of excess deferrals" correction method that avoids double taxation. Here's what worked for me: I had to be very persistent and specific about citing IRS regulations. When I called my 401k administrator, I specifically mentioned IRC Section 402(g) and asked for their "excess deferral correction procedure for contributions identified before April 15th." I also referenced IRS Publication 525 which covers this exact scenario. The 20% withholding they took is standard for any distribution from a qualified plan, but if they do the correction properly, you'll get credit for that withholding and they should issue you a corrected W-2 showing the reduced contribution amount added back to your taxable wages for last year. Don't let them convince you that their way is correct just because it's easier for them administratively. You have the right to the proper correction method, and it will save you from paying taxes twice on the same money. Keep escalating until you find someone who understands the retirement plan rules - many HR generalists simply aren't familiar with these specific correction procedures.
There's a simple way to check if an extension was actually filed. Call the IRS at the Practitioner Priority Line (1-866-860-4259) and ask for a "tax account transcript" for the tax year in question. The transcript will show exactly when your return was received and if an extension was filed. This is official IRS data that can't be manipulated by your accountant. You can also request it online through the IRS website if you create an account. The transcript will show every transaction with date stamps. If your accountant really filed an extension, it will appear with code "460" on your account transcript.
This is true but I'd add that the IRS account transcript uses transaction codes that can be confusing. Code 460 is for extensions, and Code 971 would show up if an abatement request was received. OP should also look for Code 166 which indicates penalties were assessed for late filing. The beauty of the transcript is it's chronological and each entry has an official date stamp that can't be falsified.
I'm really sorry you're going through this - it's such a violation of trust when a professional you rely on isn't honest with you. Based on everything you've described, I agree with the other commenters that your accountant appears to be lying. One thing I haven't seen mentioned yet: you should document everything immediately while it's still fresh. Write down all the dates your accountant told you things were filed, save every email and text message, and keep copies of any documents he provided (even the suspicious ones). This documentation will be crucial if you decide to pursue malpractice claims or file complaints with regulatory bodies. Also, since you mentioned this is affecting both federal and state taxes, make sure you're addressing both separately. State tax authorities often have their own penalty abatement programs, and the process might be different from the federal IRS abatement. The $13,000 in penalties is substantial enough that you might want to consult with a tax attorney who specializes in penalty abatement cases. Many offer free consultations and can quickly assess whether you have grounds for both penalty relief and potential recovery from your accountant's errors or omissions insurance. Don't let this drag on any longer - every day those collection notices get more serious, and your options may become more limited.
This is excellent advice about documenting everything. I'd also suggest taking screenshots of any online portals or software your accountant may have shown you, even if they seemed legitimate at the time. Sometimes dishonest preparers will create fake "submission confirmations" or modify legitimate software interfaces to make it look like filings went through when they didn't. Another red flag I noticed from your original post - the fact that your accountant "completely ghosted" you during tax season and only resurfaced on April 15th is extremely unprofessional. Legitimate tax professionals don't disappear during their busiest time of year, especially when clients are depending on them for timely filings. Given the serious financial impact here, I'd definitely recommend consulting with a tax attorney as Ava suggested. Many states also have victim compensation funds for clients harmed by professional misconduct, and you may be able to recover some of your penalty costs if you can prove negligence or fraud.
Jasmine Hernandez
Has anyone actually been audited over 1099-K stuff for selling personal items? I'm in a similar boat with some sports memorabilia I sold last year. My understanding is that personal items sold at a loss aren't even supposed to be reported - like if you sell your old laptop for less than you paid, that's not income or a deductible loss.
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Luis Johnson
ā¢That's mostly correct, but the problem is the 1099-K makes it look like income to the IRS. If you don't report it at all, they'll send you a letter asking why the amount on your 1099-K isn't on your return. Better to report it on Schedule D showing zero gain or a loss (even though personal losses aren't deductible) than to ignore it completely.
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Kylo Ren
I'm dealing with a very similar situation with Pokemon cards I sold last year! Got a 1099-K for about $8K but definitely sold at a loss overall. One thing that helped me was creating a spreadsheet breaking down my collection by era and card type - I used a combination of PSA population reports and old price guides from when I originally bought the cards (many from the late 90s/early 2000s). For cards I couldn't find specific historical data on, I used the "replacement cost method" - basically what it would have cost to buy similar condition cards at the time I purchased them. I kept screenshots and printed documentation of everything I used as sources. The key thing my tax preparer told me was that the IRS expects "reasonable effort" not perfection, especially for collectibles purchased over many years. As long as you can show you made a good faith attempt to establish your basis using available data, you should be fine. Don't let the 1099-K stress you out too much - it's just a reporting document, not a tax bill!
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Sienna Gomez
ā¢This is really reassuring to hear from someone who went through the same process! The "replacement cost method" sounds like a smart approach - I never thought about using PSA population reports as documentation. Did your tax preparer give you any specific guidance on how detailed the spreadsheet needed to be? I'm wondering if I should break things down by individual sets or if broader categories would be sufficient. Also, when you say "reasonable effort," do you have a sense of what that actually means in practice? Like is there a minimum amount of documentation the IRS would expect to see? I'm definitely feeling less stressed about this after reading everyone's responses. It's good to know I'm not the only one dealing with this 1099-K situation!
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