Has anyone tried calling the actual IRS agents instead of just the automated line? I was having this same problem and couldn't figure out what was going on. Tried for days to get through on the regular number but kept getting disconnected. Finally used Claimyr (https://www.claimyr.com) and actually got connected to a real person in about 15 minutes? They explained that my account had a temporary security flag because I logged in from a new device, which was causing the WMR error but not affecting the phone system. Might be worth checking if something similar is happening with yours?

I had this EXACT issue on April 2nd! The website kept giving me that error about incorrect information, but the phone system worked fine. I was really worried because I needed my refund for some unexpected expenses. On April 5th, I suddenly got access again on the website AND my refund status had updated to approved! Got my direct deposit on April 8th. It seems like sometimes the system locks you out right before updating your status. Hope this means good news is coming your way too!

I had to call the IRS urgently last week for a similar situation. According to Internal Revenue Manual 13.1.7.2.3, taxpayers with medical hardships qualify for expedited assistance. I needed to submit Form 911 (Taxpayer Advocate request) after documenting my medical necessity. Don't wait - call first thing tomorrow morning at 7:00am exactly when they open! Every minute counts when dealing with their phone system.

Just to clarify - are you trying to check on a refund that was already approved but hasn't arrived, or are you trying to find out why your return is still being processed? Those might require different approaches. Have you already checked the "Where's My Refund" tool on the IRS website or the IRS2Go app? Sometimes those have more updated information than what phone representatives can access.

FYI - there's a diff between "info doesn't match" and "still being processed" msgs on WMR. If ur getting the info error, double-check these EXACT things: 1. Refund amt - use the PRECISE dollar amount from line 34a (no rounding!) 2. Filing status - exactly as filed (MFJ, HOH, etc) 3. SSN - first person listed on return only 4. Check for typos - even one digit off = error If all that's correct, then ur return is likely still in pre-processing. The IRS master file db only updates once a week (usually Weds night) which is why many ppl see updates Thurs/Fri.

• Warning: Don't keep checking WMR multiple times per day • The IRS has started flagging accounts with excessive login attempts • My sister-in-law's return got pulled for manual review after she checked 30+ times in 2 days • They suspected potential identity theft due to the unusual access pattern • Try limiting yourself to checking once every 48 hours • Use the IRS2Go app instead of the website when possible (fewer security flags) • And for the love of everything, don't call unless you've waited at least 21 days - they'll just tell you to wait anyway

OMG same boat! DDD 3/24, H&R Block, Emerald Card, and still nada. I finally checked my tax transcript using taxr.ai (https://taxr.ai) and it showed my refund was actually sent but there's some kinda hold on H&R Block's end? The site explained all the codes on my transcript and showed my refund was def processed and sent by IRS. Helped me figure out it's not an IRS issue but prob just H&R Block being slow af with processing.

Has anyone noticed if direct deposits to regular bank accounts are processed faster than these prepaid cards? It's like the difference between express shipping and standard - wondering if I should switch methods next year if Emerald Card is consistently slower than direct deposit to a traditional bank.

Have u checked ur actual bank acct? Sometimes $ hits there b4 SBTPG updates. Also, what time zone r u in? IRS usually processes in batches throughout the day EST.

There's another factor to consider here that many people overlook. If you had tax preparation fees taken out of your refund, SBTPG has to receive the full amount from the IRS, deduct their fees, and then forward the remainder to your bank. This adds another layer of processing time. Have you checked if your tax preparation included this option? And what bank do you use? Some banks hold deposits for 24 hours before making them available, especially for larger amounts. The combination of SBTPG processing plus bank holding periods can make it seem like there's a bigger delay than there actually is.

I filed my SBGT return on January 29th, 2024 and didn't get my refund until March 11th. Exactly 42 days of waiting! The IRS never explained why, but my transcript showed a random verification hold on February 16th. If you claimed the home office deduction or business mileage, those seem to trigger extra scrutiny this year. Just be prepared for a longer wait than what TurboTax estimates.

SBGT returns are subject to different processing protocols than standard W-2 returns. The Discriminant Function System (DIF) scoring algorithm applies heightened scrutiny to Schedule C filings, particularly those with home office deductions, vehicle expenses, or business losses. While standard returns typically process in 14-21 days, self-employed returns average 28-35 days in the current processing environment. The transcript will display TC 150 when initially processed, followed by potential review codes like 420 or 570 if selected for additional verification.

I'm really skeptical about all these "tools" people keep recommending. The IRS already provides free tools like Where's My Refund and the transcript service. I've been filing taxes for 15 years and have never needed anything else. Last year when I had issues, I just kept calling until I got through. It took persistence but didn't cost me anything. Just saying.

I see the "just keep calling" advice a lot, and honestly, it reminds me of the time I tried to reach my ex at 2am after a breakup... persistent but not very effective! 😂 Seriously though, I used to be in the "just use the free tools" camp until I had a complicated issue last year. The free tools are great for basic stuff, but they don't really explain what's happening with your specific situation. The IRS transcript looks like it was designed by someone who hates humans - all codes and dates with zero explanation. Sometimes paying a few bucks to save hours of frustration is worth it. But hey, if you've got unlimited time to sit on hold or decipher IRS hieroglyphics, more power to you!

Has your friend received any letters from the unemployment office about the overpayment? And how long ago did she file the protest? I'm wondering if there's a specific timeframe when these things typically get resolved? I'm asking because my sister had something similar happen last year, and even though she was in the middle of appealing, they still put a hold on her refund initially.

OMG this EXACT thing happened to me in January! I had a $3,200 "overpayment" from unemployment that was completely bogus. I filed my protest on Jan 15th and filed my taxes on Feb 1st. I was so worried about my refund! 😬 I called that offset number literally every week. My refund came through perfectly normal on Feb 21st, and then in March, my protest was approved and the overpayment was removed. The key is that they can't certify a debt for offset while it's under active protest! I'm still SO RELIEVED it worked out! 🙌

Have you checked the "Where's My Amended Return" tool on IRS.gov recently? According to the IRS.gov processing timelines page, they're currently showing processing times of 20+ weeks for amended returns filed in 2023. If you're beyond that window, did you receive any correspondence from the IRS requesting additional information? Sometimes amendments get stuck because they're waiting for a response that may have been lost in the mail.

I had a similar situation with an amended 2020 return that took 13 months to process. Per Internal Revenue Manual 21.5.3.4.6.1, amended returns are generally processed in the order received, but certain conditions can cause delays. My 2021 and 2022 returns processed normally during this time. According to IRC § 6402(a), the IRS can only offset your refund against outstanding tax liabilities, not pending amendments. File your 2023 return as normal - it should process independently.

Be careful about relying too much on what they tell you over the phone. Last year I was told my return was fixed and to expect my refund in 2 weeks. Ended up waiting 6 more weeks because there was actually a second issue they didn't mention. The "fixed" status sometimes just means they addressed one problem but there could be others they haven't gotten to yet. Not trying to be negative, just sharing my experience so you're prepared.

I was in the exact same situation last year. Filed on January 31st, got the "error fixed" message on February 8th, and they told me to wait until March 2nd. My refund actually showed up on February 28th! The key is that once they fix an error, your return goes back into normal processing - it doesn't start the 21-day clock over again. Most people see their refunds within 7-10 days after an error correction.