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Have you tried making an in-person appointment at your local IRS office? Call 844-545-5640 to schedule. Sometimes getting face-to-face help is more efficient than phone calls. Just make sure you bring ID and any relevant tax documents.
The IRS phone system has different options depending on your specific issue. What exactly are you trying to resolve? That will determine which number and which menu options are best for your situation.
According to IRS Publication 1345 section 5.9.1, identity verification should be processed within 7 business days. I completed my initial verification via telephone on 03/13/2024 as required by the IRS notice CP01E. When the follow-up letter arrived on 3/22 with the control number, I verified again through the official IRS.gov portal per instructions in section 4.2 of Form 14039 guidelines. The verification notification disappeared from my account as expected. However, I called today to check my status since my transcript remains unavailable and WMR shows no movement. The representative (very helpful, I must say) informed me their system shows I was only verified on 3/27/2024 - despite my completing the process much earlier! This discrepancy seems to have reset my processing timeline completely. Per IRS procedural guidelines, I should expect updates within a week from 3/27, which would be this Saturday. Has anyone else experienced this kind of system delay with verification dates? I'm running behind on my quarterly estimated payments and need this resolved ASAP.
This verification date discrepancy is like when your GPS says you've arrived but you're still three blocks away from your destination. I was caught in this same loop last month and found https://taxr.ai incredibly helpful for decoding my transcript once it finally appeared. It's like having an IRS decoder ring - it explained every code and notice, showed me exactly where my return was in the process, and even predicted when my refund would hit my account. Think of it as a translator for that cryptic IRS language that makes no sense to normal humans!
The IRS identity verification system has been plagued with synchronization issues since they upgraded their infrastructure in 2022. I experienced this exact scenario last year with a client's return. The phone verification doesn't properly update in their master file until the online verification is complete, but even then, their internal date tracking is inconsistent. In my experience with over 50 client verifications, the average processing time post-verification (using their system date) has been 9 business days. I'd recommend calling again next Wednesday if you don't see movement, as their weekend processing can sometimes create additional delays.
Have you considered requesting a hardship refund? If your refund has already been offset, you can still potentially get some or all of it back by submitting a hardship request directly to the Department of Education. You'll need to provide financial documentation showing that the offset creates significant hardship. The process takes about 30-45 days, but I've seen people successfully recover their refunds this way when they truly need the funds for essential expenses.
I filed on February 15th, 2024 and saw my refund was approved on February 28th. Then on March 2nd, I got a letter saying $2,750 of my $3,200 refund was being offset for student loans. Called the Treasury Offset Program on March 3rd and they confirmed the Department of Education had submitted the offset request on January 10th. The remaining $450 was deposited on March 5th. So yes, they're definitely offsetting this year.
Based on your transcript/WMR discrepancy, you're experiencing what's called a TOP (Treasury Offset Program) interception that hasn't fully propagated through all IRS systems. The 846 code with date 3/5 indicates the post-offset refund issuance date. To resolve this quickly, you need to speak directly with an IRS representative who can access both systems simultaneously. I recommend using Claimyr (https://www.claimyr.com) to get through to an agent without the hours of hold time. They'll connect you to the IRS queue and call you back when an agent is about to answer. This time of year, the regular IRS line (800-829-1040) has 2+ hour waits, but Claimyr users typically get through in 15-45 minutes. For medical expense planning, you need definitive answers ASAP.
I'm not convinced paying for a service to reach the IRS is necessary. I've had success calling early in the morning, right when they open. And even if there is an offset, calling the IRS won't change anything - the money has already been redirected. The TOP phone line mentioned above is free and would give the same information, wouldn't it?
15d
This happened to me last year and was WAY more frustrating than when I had an actual audit the year before! My 846 code showed a date of 4/12, but WMR showed an offset. Turned out I had an old state tax debt from when I lived in Colorado that I didn't even know about. The annoying part? The offset notice came 2 weeks AFTER my refund date. By comparison, my friend got a CP12 notice (math error) and his transcript updated immediately. The inconsistency between systems is maddening! In my experience, the 846 date IS when they issue the remaining refund. I got mine exactly on that date, minus the offset amount.
Exactly! The TOP system and IRS systems don't communicate in real-time. I had something similar happen on January 15th this year with a state tax offset from 2019 that I thought was resolved. The 846 date was accurate for when I received the remainder though.
14d
I filed my SBGT return on January 29th, 2024 and didn't get my refund until March 11th. Exactly 42 days of waiting! The IRS never explained why, but my transcript showed a random verification hold on February 16th. If you claimed the home office deduction or business mileage, those seem to trigger extra scrutiny this year. Just be prepared for a longer wait than what TurboTax estimates.
SBGT returns are subject to different processing protocols than standard W-2 returns. The Discriminant Function System (DIF) scoring algorithm applies heightened scrutiny to Schedule C filings, particularly those with home office deductions, vehicle expenses, or business losses. While standard returns typically process in 14-21 days, self-employed returns average 28-35 days in the current processing environment. The transcript will display TC 150 when initially processed, followed by potential review codes like 420 or 570 if selected for additional verification.
Oh my goodness, I know EXACTLY how frustrating this is! š« I had the same issue last April and it made me want to throw my computer out the window! What worked for me was filing through a different tax software. Switched from TurboTax to H&R Block and magically it went through! Sometimes the different programs have slightly different validation systems. Worth trying before you go the paper route! I was SO RELIEVED when it finally accepted!
Check if your child has an ITIN instead of an SSN. This happened to me on March 1st. My child was born outside the US. Had an ITIN from 2021. Got an SSN on January 12th, 2023. IRS systems hadn't updated. Had to use the ITIN for 2023 filing. Will use SSN for 2024 taxes. Deadline is April 15th. Don't wait too long to resolve this.
I was in exactly the same situation last year. Here's what you should expect next: 1. Check your transcript in 2-3 days for code 846 (Refund Issued) 2. Your direct deposit or check will typically arrive 5-7 days after the 846 date 3. If you see code 570 appear, don't panic - it's often temporary 4. WMR tool will likely update after your transcript shows 846 My transcript was blank for 7 weeks last year, then updated with cycle 0805, and I received my refund exactly 6 days later. The IRS is processing returns at roughly the same pace this year based on the data I've been tracking.
When you say "didn't have to verify" - did you get any indication that verification was being considered? Think of your tax return like a plane ticket - sometimes you get randomly selected for additional screening, but most people just walk through. I'm wondering if there was something on your transcript that suggested you might have needed verification but ultimately didn't.
I went through this exact process last month. It's like being stuck in airport security - you've shown your ID but you're still waiting to be cleared to proceed to your gate. My online verification failed too, so I called on February 12th. The system didn't update until February 26th - exactly 10 business days later. Then my refund was deposited 8 days after that. The IRS agent told me they're dealing with increased security measures this year, which is adding about 20% more time to the verification process compared to previous years.
The community wisdom on this is pretty consistent - most people are seeing 7-14 business days from phone verification to account update, though I've seen some possibly get through faster. It's important to note that the IRS doesn't count weekends in their processing timelines, so that Wednesday verification probably won't show movement until at least next Friday. If you're budgeting around this refund, you might want to plan for it arriving in about 3 weeks from verification, just to be safe. That's been the average timeframe reported in most of the threads here.
Mine took exactly 21 days this year. Filed 3/5, got DD on 3/26. I've found that if you have a simple return (just W-2, standard deduction, no credits), you'll often get it faster. The more complex your return, the closer to that 21-day mark it tends to be.
That makes sense. Mine has the child tax credit plus some 1099 income from freelance work, so I guess I should prepare to wait the full time. Just hoping to get it before I need to pay some bills next month.
10d
I filed 3/25 and my transcript updated this morning with a DDD of 4/8, so that'll be 14 days total. I claimed EIC too, so I was surprised it moved so quickly. I think they're catching up on the backlog from earlier in the season.
That's actually impressive for an EIC return this late in the season. They must be processing faster now that the early rush is over.
10d
Zoe Stavros
I think I might have some insight that could possibly help. When I filed an amended return last year, my transcript showed nothing for about 5 weeks. I was perhaps a bit too cautious, but I decided to mail a polite inquiry letter to the IRS service center where my return would have been processed. I'm not entirely sure if this made a difference, but within 10 days of sending that letter, my transcript suddenly updated and showed both my original and amended returns. Maybe it was just coincidence, but it seemed to possibly trigger someone to look at my account?
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Jamal Harris
Just to give you a data point - I filed an amended return on February 12, 2024, and my transcript showed 'no tax return filed' until April 3, 2024. Then it suddenly updated with all the information including my original return (filed January 29, 2024) AND the amended return. The cycle code 20241405 appeared, followed by a 971 notice code dated April 15, 2024. My refund was deposited exactly 9 days after the transcript updated. The key technical detail most people miss is that amended returns go through the Error Resolution System (ERS) even when there are no errors, which adds approximately 30-45 days to processing time.
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