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Ask the community...

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Emma Taylor

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This thread is incredibly valuable - thank you all for sharing such detailed experiences! I'm also stuck with a 570 code since mid-February filing (going on 6 weeks now). What strikes me most is how consistent the pattern is: generic responses from Level 1 reps, lost verification letters, and the need to really push for specific information. I've called twice and gotten the standard "still processing" response both times. Based on everyone's advice here, I'm planning to call this Tuesday at 7am sharp and immediately request a Level 2 agent who can see detailed case notes. I'm also going to specifically ask about any notices they may have sent, since that seems to be where so many people find their answers. One question for those who've been successful - when you ask for a Level 2 agent, do you need to give a specific reason, or can you just request the transfer directly? The accountability gap here is frustrating, but this community support has been more helpful than any official IRS resource. Will report back with my results!

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The Boss

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You don't need to give a specific reason to request a Level 2 agent - you can just say something like "I need to speak with a Level 2 representative who can access detailed case notes about my account" or "Can you please transfer me to account management?" Most Level 1 reps will transfer you without much pushback, especially if you're polite but firm about it. If they ask why, just explain that you've been waiting weeks with a 570 code and need someone who can see the specific reason for the hold. I've found that mentioning you've already called multiple times and gotten generic responses usually gets you transferred pretty quickly. Good luck with your Tuesday call - the early morning timing really does make a difference!

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CosmicCaptain

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I'm in the exact same situation and this thread has been incredibly eye-opening! Filed February 6th and have been stuck with a 570 code for almost 8 weeks now. Called the IRS three times and got the same frustrating "your return is still being processed" response each time. After reading everyone's experiences here, I'm realizing I've been talking to the wrong people this whole time - those Level 1 reps literally can't see what's actually happening with our returns! The pattern of lost verification letters is really concerning too. I'm definitely going to try the Tuesday 7am call strategy and specifically push for a Level 2 agent who can access the detailed case notes. It's absolutely ridiculous that we need to become experts in IRS phone navigation just to get basic information about our own refunds, but clearly that's what it takes. Thanks to everyone for sharing such detailed experiences - this community has been more helpful than any official IRS resource! Will definitely report back after my Tuesday morning call attempt.

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Payton Black

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I'm completely new to dealing with tax issues like this, but reading through everyone's experiences here has been both educational and nerve-wracking! I filed my return in late February and just noticed I have a 570 code on my transcript as of last week. From what I'm understanding, this means my refund is on hold for some kind of review? I'm honestly not sure if I should wait it out since it's only been about a week for me, or if I should be proactive and call now. The stories about lost verification letters are really worrying - I definitely don't want to be waiting months for a letter that never arrives! Should someone like me who just got the 570 code wait a bit longer, or jump straight into trying the Tuesday morning call strategy? I really appreciate everyone sharing their experiences here - it's making me feel less alone in navigating this confusing process!

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Ben Cooper

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Has anyone used both a real W2 and a Form 4852 substitute W2 on the same tax return before? My tax software (TurboTax) is getting confused when I try to enter both. It keeps saying I have duplicate income sources.

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Naila Gordon

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Yes, I had to do this last year! In TurboTax, you need to enter them as completely separate employers even if they're technically the same company. For the Form 4852 entry, add something to distinguish it in the employer name field - I added "(Form 4852)" after the employer name. This helped TurboTax treat them as separate income sources. Just make sure the EIN (Employer Identification Number) is exactly the same on both entries if they're from the same employer. The IRS computers match by EIN, so that needs to be accurate.

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Lola Perez

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Another thing to consider - if your employer is being completely unresponsive, you might want to file a complaint with your state's Department of Labor as well. Many states have their own requirements for timely W-2 delivery and can impose penalties on employers who don't comply. I had a similar situation with a small business that just ignored my requests. After I filed complaints with both the IRS and my state labor department, suddenly they found time to mail my W-2. Sometimes a little official pressure is exactly what these employers need to get their act together. In the meantime, definitely use Form 4852 with your final pay stub like others have suggested. Your final stub should have all the year-to-date totals you need - just double-check that it includes federal income tax withheld, Social Security tax, Medicare tax, and any state withholdings. Keep copies of everything in case there are questions later when your employer finally submits their records to the IRS.

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This is such a frustrating situation, but you're definitely not alone! I had a similar issue where my return kept getting rejected for a missing 1095-A even though I never enrolled in Marketplace coverage. One thing that helped me was using the IRS Interactive Tax Assistant tool on their website (irs.gov/help/ita). There's a specific section about health coverage reporting that walks you through exactly what to enter based on your situation. It helped me identify that I was incorrectly answering a question about "minimum essential coverage." Also, if you're still stuck after checking all the healthcare sections in your tax software, you might want to try switching to a different tax preparation program temporarily. Sometimes the way questions are worded varies between software, and what's confusing in one program might be clearer in another. The good news is that since the individual mandate penalty is $0 at the federal level, there's no financial penalty for having no coverage - you just need to make sure your return accurately reflects your actual situation.

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Sophia Miller

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That's really helpful advice about the IRS Interactive Tax Assistant! I didn't even know that existed. Just looked it up and it seems like it could save a lot of guesswork about how to properly report different coverage situations. For anyone else dealing with this, I'd also recommend keeping documentation of your call with the Marketplace where they confirmed you had no coverage. If you end up having to contact the IRS or file a paper return, having that confirmation in writing (or at least notes with the date/time you called) could help explain why you don't have a 1095-A form. @Omar Zaki - have you tried looking at the actual IRS rejection message details? Sometimes they include specific form line numbers or codes that can help pinpoint exactly which field is causing the problem.

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Natasha Volkova

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I've been helping people with similar IRS rejection issues, and this is actually more common than you'd think. The rejection is almost certainly happening because there's a disconnect between what your tax return is claiming about your healthcare coverage and what the IRS system expects to see. Since the Marketplace has confirmed you never had coverage and there's no 1095-A form for you, the issue is definitely in your tax return preparation. Here's what I'd recommend checking: 1. Look for any question that asks about "advance premium tax credits" - this is often where people accidentally indicate they received credits when they didn't 2. Check sections about "reconciling premium tax credits" or Form 8962 - if anything is filled out here and you never had Marketplace coverage, that's your problem 3. Make sure you're not accidentally claiming any Marketplace-related tax credits The quickest fix is usually to go through your tax software's healthcare section screen by screen and make sure every answer accurately reflects that you never had Marketplace coverage. Look specifically for questions that might be worded confusingly - sometimes "Did you have qualifying coverage?" can be interpreted different ways. If you can't find the error after reviewing everything, consider starting fresh with just the healthcare portion of your return, or try a different tax software to see if the questions are clearer.

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Emma Davis

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I'm in the exact same boat - forgot unemployment income and already filed! Reading through all these responses is super helpful. I think I'm going to try the amended return route rather than wait for the IRS to catch it, especially after seeing that you still get your original refund while the amendment processes. One thing I'm wondering about - does anyone know roughly how long amendments typically take to process? I know regular returns are pretty fast now, but I'm curious if amendments sit in a longer queue since they probably require more manual review. Also @Ryan Vasquez don't beat yourself up too much about this. Sounds like it happens to tons of people and the consequences aren't as scary as they seem at first!

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Amendments typically take 12-16 weeks to process, which is much longer than regular returns (those are usually done in 2-3 weeks). The delay is because they require manual review by IRS staff rather than automated processing. The good news is that once you mail in your 1040-X, you can track its status online using the "Where's My Amended Return" tool on irs.gov. Just have your SSN and the exact amount you're claiming as additional refund or additional amount owed. Pro tip: if you owe money on the amendment, you can actually pay it online right away even before they finish processing the paperwork. This stops the interest from accumulating further while they work through their backlog!

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Chloe Taylor

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I made this exact same mistake two years ago and felt terrible about it! The good news is that this is way more common than you think, and the process to fix it isn't as scary as it seems initially. Since you already had taxes withheld from your unemployment, you're in a much better position than someone who had no withholding at all. When you file the amended return, it will recalculate everything and might show you owe less than you expect - or in some cases, you might even get a small additional refund if the withholding was more than the actual tax owed on that income. The key thing is to be proactive about it. Get your 1099-G form (it should show both the unemployment income and any taxes withheld), then file Form 1040-X to amend your return. Don't wait for the IRS to catch it - fixing it yourself shows good faith and typically results in just owing the additional tax plus interest, without the heavier penalties that come with ignoring IRS notices. You've got this! It's a fixable mistake and you're handling it the right way by asking for help.

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Dylan Campbell

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Just to add from my experience as a college student recently - if your daughter received any 1098-T forms from her school, those can help track qualified education expenses. Also, make sure you're considering the full cost of attendance, not just tuition. Room and board, books, required fees, etc. all count toward the support calculation. And don't forget things like medical expenses, car insurance, clothing, and personal items that you might pay for throughout the year. Those smaller expenses can add up and might push you over the 50% threshold!

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Great thread everyone! I went through this exact situation two years ago with my son. One thing that really helped me was creating a detailed spreadsheet to track every expense category - it made the 50% support test much clearer. A few additional points that might help: 1. Don't overlook indirect support you provide - like when your daughter stays with you during breaks, the IRS has guidelines for calculating the value of lodging you provide. 2. If you're paying for her car insurance, registration, maintenance, or gas money, those all count toward your support calculation too. 3. Medical and dental expenses you pay (even copays or prescriptions) count as support from you. Based on your numbers ($8,500 child support + phone bills + health insurance premiums + any other direct payments), you might be closer to that 50% threshold than you think. The key is documenting everything thoroughly and being comprehensive about what constitutes "support." Good luck with your calculations! The peace of mind from getting this right is definitely worth the effort.

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William Schwarz

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This is really helpful advice about creating a spreadsheet! I'm new to dealing with dependent calculations and the indirect support concept is something I hadn't considered. When you mention the IRS guidelines for calculating lodging value during breaks, do you know where I can find those specific guidelines? Also, did you use any particular method to track and categorize all the different types of expenses throughout the year, or did you go back and reconstruct everything from receipts and bank statements?

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