IRS

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mason Lopez

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Has anyone tried filing their own ERC claim without using a service? I'm pretty good with tax forms and have detailed records from the pandemic period. My business clearly qualifies (we had a 50% revenue drop in Q2 2020 compared to Q2 2019), but I'm wondering if I'm underestimating the complexity.

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Mason Lopez

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Thanks for sharing your experience! That's encouraging to hear. Did you need to provide any specific documentation with your 941-X forms, or did you just keep it on hand in case of an audit? And how complicated was it to separate out the PPP wages from ERC-eligible wages?

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Vera Visnjic

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I didn't have to submit documentation with the 941-X forms, but I created a complete package that I keep ready in case of audit. I included quarterly financial statements showing the revenue drop, payroll records, and a spreadsheet tracking exactly which employee wages were claimed for PPP vs. ERC. Separating PPP wages from ERC-eligible wages was definitely the most complicated part. I created a spreadsheet showing each employee, their wages during the covered period, how much was allocated to PPP forgiveness, and then the remaining amount eligible for ERC. The key is you can't use the same wages for both programs, so I had to be very methodical about tracking which dollars went where.

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Jake Sinclair

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Just a warning to everyone - the IRS has been cracking down HARD on improper ERC claims. They announced a special withdrawal program because so many businesses filed improper claims based on advice from sketchy ERC "mills." Be super careful with any company promising easy qualification or huge refunds.

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What exactly makes a claim "improper"? My business had a 30% revenue drop in 2020 Q3 compared to 2019 Q3, and we kept all employees on payroll. Isn't that enough to qualify?

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Miguel Ortiz

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Revenue decline alone isn't always sufficient - you need to meet very specific criteria. The IRS considers claims improper when businesses claim ERC without actually qualifying under the strict rules. Common issues include: claiming wages for employees who weren't actually working during shutdown periods, misunderstanding what constitutes a "government order" that suspended operations, incorrectly calculating the revenue decline test (it has to be compared to the same quarter in the prior year), and double-dipping with PPP wages. Your 30% decline in Q3 2020 vs Q3 2019 would potentially qualify you under the revenue test, but you'd need to ensure all your wage calculations and employee eligibility are correct. The IRS is particularly scrutinizing claims where businesses claimed ERC for periods when they weren't actually impacted by COVID restrictions or didn't meet the technical requirements.

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Mila Walker

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The IRS's own website (https://www.irs.gov/faqs/irs-procedures/refund-inquiries/refund-inquiries-0) states that most traces take about 6 weeks to resolve, but I've found that timeframe to be surprisingly optimistic in many cases. The Taxpayer Advocate Service reports that during peak tax season (which we're in right now), trace resolution can take 8-10 weeks due to backlog. If your trace involves a paper check that was never received, the process includes additional verification steps that can extend the timeline.

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Sofia Peña

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I went through this exact situation about 8 months ago and can share what I learned. After getting my trace number, I called back every 2 weeks to check status (I know, painful wait times). The agent told me that trace numbers are assigned in batches and processed in the order they're received. Mine took exactly 7 weeks from trace initiation to refund deposit. One tip that helped me stay sane during the wait: screenshot or write down the exact date you got your trace number and the agent's reference number if they gave you one. When I called for updates, having those details made the conversations much smoother. Also, don't panic if your "Where's My Refund" tool doesn't update - mine showed no progress right up until the day the money hit my account. The trace process seems to happen somewhat separately from their normal refund tracking system. Hang in there - having a trace number really does mean they're working on it, even when it feels like nothing is happening!

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Malik Johnson

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This is really helpful advice! I'm going through the same situation right now and it's reassuring to hear from someone who actually went through the full process. The tip about writing down the trace date and reference number is great - I wish I had thought of that when I first got my trace number last week. Did you find that the agents were able to give you any meaningful updates when you called every 2 weeks, or were they mostly just confirming that the trace was still "in process"? I'm trying to decide if it's worth the hassle of calling for status updates or if I should just wait it out.

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Ruby Knight

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@Sofia Peña This is exactly the kind of detailed timeline I was hoping to see! Seven weeks is actually more reasonable than some of the horror stories I ve'read online. I m'curious - when you called for those biweekly updates, were you able to get through to someone relatively quickly, or did you have to deal with the typical hour+ hold times? I m'trying to weigh whether it s'worth the time investment to call for updates or if I should just set a calendar reminder to check back in 6-8 weeks. Also, did your refund amount when it finally arrived match exactly what you were expecting, or were there any surprises?

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Diego Mendoza

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Don't forget to also check if your state has its own health insurance marketplace! Some states have different rules and might be more flexible about retroactive adjustments than the federal marketplace. If you live in California, New York, Massachusetts, or several other states with their own exchanges, call your state marketplace directly rather than the federal one.

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That's a good point! Washington state's marketplace helped me with a similar issue last year. They were able to adjust my 1095-A and send a corrected one that significantly reduced what I owed.

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StellarSurfer

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The state marketplaces still have to follow federal rules for premium tax credit eligibility though. If someone had affordable employer coverage, they're not eligible for PTC regardless of which exchange they used. Source: I work for a state-based marketplace.

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I'm sorry you're dealing with this stressful situation. Based on what you've described, unfortunately you'll likely need to repay most or all of the $3,899 in advance premium tax credits since your wife had affordable employer coverage available during that overlap period. Here's what I'd recommend doing immediately: 1. **Gather all documentation** - Get your wife's pay stubs from Jan-July 2023 showing insurance deductions, both 1095 forms, and any correspondence from the marketplace. 2. **Contact the Marketplace directly** at 1-800-318-2596 to report the overlap situation. While they may not be able to retroactively cancel coverage, they need to know about the error and might provide guidance specific to your case. 3. **Calculate the exact repayment amount** using Form 8962. You'll need to determine if there were any months where you were actually eligible (like transition periods). 4. **Consider professional help** - A tax professional experienced with ACA issues might be able to identify any legitimate ways to reduce your repayment obligation. The silver lining is that this is a relatively common mistake, and the IRS has procedures for handling it. You won't face penalties beyond having to repay the credits you weren't eligible for. Make sure to file your taxes accurately with Form 8962 to avoid future complications. Going forward, always contact the marketplace immediately when you get employer insurance to avoid this situation happening again.

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I had a similar issue with TaxAct last year and found that it was actually related to my internet connection stability. Even though my connection seemed fine for browsing, tax software requires a more consistent connection for the constant auto-saving features. Try using a wired ethernet connection instead of WiFi if possible, or test from a different location with a different internet provider (maybe a friend's house or local library). Sometimes switching to mobile hotspot can help identify if it's an ISP-specific issue. Also, make sure you're not running other bandwidth-heavy applications while using TaxAct. I found that streaming services or large downloads in the background can interfere with the saving process even when the internet seems fast enough.

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That's a really good point about the internet connection! I never thought about how tax software might need more stable connectivity than regular browsing. I've been using WiFi this whole time and do have Netflix running in the background usually. Going to try the ethernet cable approach and see if that helps before I completely give up on TaxAct. Thanks for the suggestion!

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Javier Torres

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I've been dealing with this exact same TaxAct saving issue for the past week! What finally worked for me was a combination of things: first, I switched to using Microsoft Edge instead of Chrome (apparently some tax sites work better with Edge), then I made sure to disable all browser extensions, and most importantly - I found that the saving issue happens less frequently if you manually save your progress every few minutes by clicking on a different section and then coming back. Also, if you're worried about losing your data, TaxAct actually keeps multiple backup copies. You can access previous versions by going to "My Account" and looking for "Restore Previous Version" - this saved me when I thought I lost everything last Tuesday. The system usually auto-saves even when the visual indicator gets stuck, but having that backup option gave me peace of mind. One more tip: try working on your return during off-peak hours (early morning or late evening). I noticed the saving issues were much worse during typical work hours when their servers are probably getting hammered by everyone trying to file before the deadline.

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Nia Thompson

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These are really comprehensive suggestions! I'm particularly interested in the Microsoft Edge tip - I've been using Chrome this whole time and never thought the browser choice might make a difference for tax software. The manual saving by switching sections is clever too. Quick question - when you say "off-peak hours," what time range worked best for you? I've been trying to work on this mostly in the evenings around 7-9pm, but maybe that's still too busy? I might try getting up early tomorrow and tackling it around 6am before everyone else is online. Also super helpful to know about the "Restore Previous Version" feature - that definitely gives me more confidence to keep trying with TaxAct instead of starting over somewhere else!

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Omar Farouk

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Don't forget to consider state taxes too if your state has income tax! You'll likely need to file an amended state return as well. Each state has different forms and procedures.

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Chloe Davis

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Good point! I forgot to amend my state return when I fixed a federal issue last year and ended up getting a letter from my state tax department. Created an unnecessary headache.

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This is exactly the kind of situation where having good documentation practices pays off! Since you caught this mistake relatively early, you're in a much better position than if you had discovered it years later. One additional tip - when you file your 2024 tax return next year, make sure to keep a copy of your amended 2023 return and any correspondence from the IRS in the same folder. If there's ever any confusion down the line about this income being reported twice, you'll have the paper trail showing you corrected the error properly. Also, don't beat yourself up over this mistake! Rental property income timing can be tricky, especially when you're dealing with payments that come in right around year-end/New Year. I've seen seasoned real estate investors make similar errors. The important thing is that you caught it and are taking the right steps to fix it.

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Amina Diop

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This is such helpful advice! I'm definitely going to create a dedicated folder for all the amendment paperwork. You're right that I shouldn't beat myself up - I was so stressed about this mistake but reading everyone's responses here makes me feel much better about the situation. It sounds like this happens more often than I thought! Thank you for the reassurance and practical tips.

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