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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I work in banking (not for SBTPG) and can share that ACH transfers follow standard protocols regardless of the sender. Once the IRS initiates the transfer on your DDD, it typically takes 24 hours to reach SBTPG. I received my DDD on February 26th this year, SBTPG showed funded on February 28th around noon, and the money hit my bank account on March 1st. This 2-3 day timeline has been consistent for me across multiple tax years.

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This matches my experience exactly! I've used SBTPG for the last three years, and it's always been 2 days from transcript DDD to SBTPG showing funded, then another day to my bank. The only exception was last year when my DDD fell on a Thursday, which pushed the final deposit to Monday instead of Friday due to weekend processing limitations.

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Fidel Carson

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As someone who's been using SBTPG for several years now, I can confirm the 2-3 day pattern most people are describing. What I've found helpful is understanding that there are actually three distinct phases: 1) IRS processes your refund and shows DDD on transcript, 2) SBTPG receives funds and updates to "funded" status (usually 1-2 days after DDD), and 3) SBTPG transfers to your bank account (another 1-2 days). The total timeline from transcript DDD to money in your account is typically 3-4 business days. For business planning purposes, I'd recommend budgeting for the longer end of that range to avoid cash flow issues. One tip: SBTPG usually updates their status overnight, so checking first thing in the morning tends to be more productive than checking throughout the day.

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Luca Bianchi

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This is exactly the kind of breakdown I was looking for! As a newcomer to using SBTPG, I wasn't sure what all the different stages meant. Your three-phase explanation really helps me understand why there are multiple waiting periods. I especially appreciate the tip about checking in the morning rather than obsessively refreshing throughout the day - that's definitely something I've been guilty of doing. Planning for 3-4 business days total seems like a reasonable approach for business cash flow purposes.

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Don't know if anyone mentioned this but check if you're eligible for the IRS Free File program instead of regular TurboTax Free. If your adjusted gross income is under $73,000, you can use the premium version of TurboTax completely free (including state) through the IRS partnership. You have to access it through the IRS website though, not by going directly to TurboTax. Google "IRS Free File TurboTax" to find it. It's literally the full Deluxe version but free if you qualify.

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I tried this last year and it saved me a ton! Just make sure you START your return through the IRS Free File portal (https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free) - if you start on TurboTax's site directly, you won't get the free version even if you qualify.

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That's an excellent point! You absolutely must start through the IRS Free File portal or you won't get the free offer. TurboTax doesn't make it easy to find the truly free version. It's also worth noting that you get the fully featured version through Free File, including all the forms needed for mortgage interest, charitable donations, and dependent credits. It's a much better deal than the commercial "Free Edition" which is very limited in comparison.

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This is really helpful! I'm in almost the exact same boat - married filing jointly, W-2s, mortgage, kids, and some savings interest. I've been automatically buying Deluxe every year without thinking about it. Based on what everyone's saying about the standard deduction being $25,900, I should definitely try the free version first. My mortgage interest is probably around $12,000 and donations maybe $1,500, so that's only $13,500 total - way less than the standard deduction. Quick question though - do I need to enter my mortgage interest and donation info at all if I'm taking the standard deduction, or can I just skip those sections entirely? I want to make sure I'm not missing anything important, but also don't want to get tricked into upgrading if I don't need to. Also going to check out that IRS Free File program that was mentioned - our AGI should be under $73k so that might be an even better option. Thanks everyone for all the detailed info!

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Has anyone successfully amended from resident to nonresident WITHOUT owing more money? My accountant is telling me I'll definitely end up owing but I've heard some people actually get more money back because of tax treaties?

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Kelsey Chin

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It totally depends on your country and situation. I'm from India and when I amended from resident to nonresident, I ended up getting $430 MORE back because of treaty benefits for students that reduced the tax on my scholarship. But my roommate from Brazil had to pay about $900 more because she had claimed education credits she wasn't eligible for as a nonresident.

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Omar Hassan

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I went through this exact same situation two years ago! Filed as resident on F1 visa when I should have been nonresident. The good news is that the IRS generally doesn't penalize you for voluntary corrections, especially for residency status mistakes which are super common for international students. You definitely should amend using Form 1040X and file the correct 1040NR. The key is to do it proactively before they catch it. In my case, I actually ended up owing about $200 more because I had to give back some credits I wasn't eligible for as a nonresident, but it was way better than waiting and potentially facing penalties. One thing to check - make sure you look into any tax treaty benefits your country might have with the US. Some countries have special provisions for students that can actually reduce your tax liability. Also, if you had any scholarship income, the treatment might be different as a nonresident (sometimes better!). The whole process took about 8-10 weeks to get resolved, but the IRS sent me a letter confirming the adjustment and I paid the small difference. Much less stressful than I expected!

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Lol your boss is stuck in 2017! Mine said the same thing and I almost filed wrong because of it. The tax prep software kept asking about "unreimbursed employee expenses" and I entered everything but then got confused when it didn't seem to do anything with that info. Called my cousin who's an accountant and she explained the 2018 changes. Apparently the only real solution is to get your employer to reimburse you directly. My company now has a much better expense policy because so many employees complained after realizing they couldn't deduct stuff anymore.

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Sean Kelly

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how did you convince your company to improve their reimbursement policy? mine is terrible and they barely cover anything when i travel for work.

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Ellie Kim

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We basically had to make a business case showing how much money employees were losing due to the tax changes. A group of us gathered data on what we were spending out-of-pocket that used to be deductible, then presented it to HR showing that people were effectively taking a pay cut because of unreimbursed expenses. The key was framing it as a retention and recruitment issue - other companies in our industry had already updated their policies, so we were at a disadvantage. We also pointed out specific IRS guidelines about what should be covered under an accountable plan. HR didn't realize how the 2018 tax changes affected employees until we explained it. Took about 6 months but they eventually expanded coverage for travel gear, equipment, and even some home office expenses for remote work days.

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Yara Nassar

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Your supervisor means well, but they're definitely giving you outdated advice from before the Tax Cuts and Jobs Act. As others have mentioned, W-2 employees lost the ability to deduct unreimbursed business expenses in 2018. However, I'd suggest having a conversation with your company about their expense reimbursement policy. Since you're traveling regularly and they're already covering mileage and per diem, they might be willing to expand coverage to include things like safety equipment and protective gear that are genuinely necessary for your job duties. Many employers don't realize how the 2018 tax changes shifted the burden back to companies. What used to be a shared cost (employee pays upfront, gets partial tax benefit) is now entirely on the employee unless the company reimburses. It's worth framing it that way when you approach them - you're not asking for extras, you're asking them to cover legitimate business expenses that employees can no longer write off. Keep those receipts anyway though - you never know if the rules will change again, plus some states still allow these deductions even when federal doesn't.

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Remember that there's also the Child Tax Credit to consider. For 2023, it's up to $2,000 per qualifying child under 17. With twins, that's potentially $4,000 in tax credits! This is separate from dependent exemptions (which don't exist anymore) and can significantly reduce tax liability. This credit begins to phase out when income exceeds $200,000 for single filers, which might affect your girlfriend at $230K. You might benefit more from claiming the children for this reason alone.

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Tate Jensen

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There's also the Child and Dependent Care Credit if they're paying for daycare or nanny services for the twins! That can be worth up to 35% of $3,000 in expenses for one child or $6,000 for two or more children, depending on income.

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Dylan Hughes

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This is exactly the kind of situation where you need to run the numbers both ways! With your girlfriend at $230K, she's likely hitting some phase-out thresholds that could make it more beneficial for you to claim the twins. A few key things to consider: - Child Tax Credit phases out starting at $200K for single filers, so she might not get the full $4,000 credit for both twins - Your lower income might qualify for better credits and deductions - Since you mentioned rental property, claiming Head of Household could give you better tax brackets for all your income The tricky part is that if she's been claiming them on her W-4 all year, she's gotten bigger paychecks but will owe that back if she doesn't claim them on the return. You'll want to coordinate this so one of you doesn't get stuck with a surprise tax bill. I'd suggest using a tax calculator or software to model both scenarios - her claiming them vs you claiming them - and see which gives you the better combined outcome as a family unit. The difference could be substantial given your income levels and the various credits involved.

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