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I had this exact same problem last month! The trick that finally worked for me was looking for a small "More Details" or "Advanced" link on the investment entry screen. In H&R Block, after you enter the basic 1099-B information, there's usually a tiny link (easy to miss) that expands the form to show additional fields including the acquisition date. Also, if you're entering multiple sales of the same stock purchased at different times, H&R Block sometimes requires you to enter each lot separately with its own acquisition date. This might be why the error keeps appearing - the software is expecting individual entries for each purchase date rather than a single combined entry. Try scrolling all the way to the bottom of the investment entry screen and look for any "Show Additional Fields" or similar options. The acquisition date field is often hidden in these expanded sections.
Thank you so much for this tip about the "More Details" link! I've been pulling my hair out over this error for days. I found the tiny "Advanced" button at the bottom of the screen that I must have scrolled past a dozen times without noticing. You're absolutely right about the multiple lots too - I had bought the same stock three different times over the years, and H&R Block wanted me to split them into separate entries with individual acquisition dates for each purchase. Once I did that and used the expanded form fields, the error finally disappeared! This is such a relief. I was honestly considering just paying someone to do my taxes at this point, but your suggestion saved me both time and money. Thanks again!
I've been following this thread because I had the exact same H&R Block error message last week. What finally worked for me was a combination of the solutions mentioned here. First, I found that "More Details" link that Liam mentioned - it was hiding at the bottom of the screen and I had missed it completely. But even after finding the acquisition date field, I was still getting errors because I had some really old stocks where I honestly couldn't remember the exact purchase dates. That's when Eleanor's advice about calling the IRS became really helpful. I didn't use the Claimyr service, but I did eventually get through to an IRS agent (after waiting about 90 minutes on hold). The agent confirmed that for old stocks where you don't have exact dates, you can use January 1st of the year you know you purchased them, or if you have records showing it was held for more than a year, you can use the "date acquired not available" option that Kai mentioned. The key thing the IRS agent told me was that as long as you're correctly categorizing the gain as short-term vs long-term, the exact acquisition date isn't as critical as H&R Block makes it seem. The software is just being overly cautious about requiring that field. For anyone still stuck: try the "More Details" approach first, then use January 1st of the purchase year if you're unsure of exact dates, and don't be afraid to use the "date not available" checkbox if your stocks were clearly held long-term.
I've been dealing with this same ID.me nightmare for the past month! What finally broke me out of the loop was using a completely fresh approach: I borrowed my neighbor's tablet, connected it to the coffee shop wifi down the street, and created a brand new ID.me account with my old college email address. The key was using a phone number I'd never used with ID.me before (my work cell). The whole verification process went smoothly since their system didn't have any failed attempt flags on that combination. Took about 20 minutes total and I finally got access to my transcripts. Sometimes you just have to outsmart their security system by starting completely clean. Also learned that if you've failed too many times from the same device/network combo, you're basically blacklisted for a while. Hope this helps someone else avoid the weeks of frustration I went through!
This is brilliant! The "fresh start" approach makes so much sense - I never thought about how all my failed attempts from the same device/network were probably creating a digital paper trail that was working against me. Using a completely different location, device, AND phone number is genius. I've been banging my head against the wall trying to use my home setup over and over. Going to try the coffee shop method this weekend with my backup email and my Google Voice number. Really appreciate you sharing the specific details about what worked instead of just saying "try something different." The 20 minute success story gives me hope after weeks of frustration!
Ugh, I feel your pain! I went through this exact same ID.me disaster about 6 months ago and it nearly drove me insane. What finally worked for me was the "nuclear option" - I had to use a completely different device (borrowed my brother's computer), connect through a different network (used my phone's mobile hotspot), and most importantly, use a phone number that I had NEVER used with ID.me before (ended up using my mom's cell phone for the verification codes). The whole thing took maybe 30 minutes once I stopped trying to fix my "flagged" setup. It's ridiculous that we have to jump through these hoops just to see our own tax information, but ID.me apparently blacklists your device/network combo after too many failed attempts. The system is totally broken but this workaround should get you unstuck. Also, make sure you're not using any browser extensions or VPN when you try - those can interfere with their verification process. Good luck!
Has anyone noticed that TurboTax seems especially glitchy with child tax credits this year? I've had similar issues where it zeroed out my credits, then they reappeared when I went back and re-entered the exact same information!
I'm glad you were able to resolve this issue! Your experience highlights a really important point about tax software - sometimes the smallest input errors can have huge impacts on your return. For future reference, one thing that might help others avoid this is to always do a final review of the "Review Your Return" or summary section before filing. Most tax software will show you a breakdown of all your credits and deductions there, which makes it easier to spot when something looks wrong (like $0 child tax credits when you clearly have qualifying children). Also, if anyone else runs into similar issues, try using the "Forms Mode" or "Detailed View" in your tax software if available. Sometimes the interview-style questions can lead to these kinds of dropdown errors, but looking at the actual tax forms can make it clearer what information is being entered where. Thanks for sharing your solution - I'm sure this will help other parents who encounter the same problem!
This is such great advice! I'm new to filing taxes with dependents and had no idea that the "Review Your Return" section could help catch these kinds of errors. I've been using the interview-style questions but never thought to switch to Forms Mode to double-check everything. Your suggestion about reviewing the summary before filing makes so much sense - it would definitely make it obvious if something major like child tax credits was missing. I'll definitely keep this in mind for next year. Thanks for sharing these helpful tips!
For US-Australia tax treaty resources, I'd recommend starting with IRS Publication 597 (Information on the United States-Canada Income Tax Treaty) as a reference point, then look at the actual US-Australia tax treaty text on the IRS website under "Tax Treaties." The Australian Taxation Office also has guidance on their website about US tax obligations for Australian residents. A few practical tips as you get started: **Documentation to keep**: Australian tax returns, payment summaries, bank statements, and any records of taxes paid to Australia. You'll need these for Foreign Tax Credit calculations. **Timing**: US tax year runs January-December, while Australian tax year is July-June. This can create some complexity in matching up income and tax payments between the two systems. **Professional help**: Even if you use software or AI tools, consider getting professional advice for your first filing to establish the correct approach. Many expat tax specialists offer consultations to review your specific situation. **FBAR reminder**: Don't forget that if your Australian accounts (including savings, super, investment accounts) total more than $10,000 USD at any point during the year, you need to file FinCEN Form 114 separately from your tax return. The most important thing is not to let perfect be the enemy of good - start with basic compliance and refine your approach over time. You're asking the right questions at the right age!
This is incredibly thorough and helpful - thank you Ashley! I really appreciate the specific documentation tips and the reminder about the different tax years between the US and Australia. That timing mismatch sounds like it could definitely cause confusion if I'm not prepared for it. I'm going to start gathering all those documents you mentioned right away, especially since I'll probably need to look back at previous years' Australian tax information. The point about getting professional advice for the first filing makes a lot of sense too - it's probably worth the investment to make sure I set up the right foundation. One quick question about FBAR - when you say "at any point during the year," does that mean if my accounts briefly exceed $10,000 even for just one day, I need to file? And does this include the balance in my Australian superannuation account? Thanks again for taking the time to provide such detailed guidance. This whole thread has been a game-changer for understanding my situation!
Yes, exactly! FBAR uses the "maximum value" test - if your accounts exceed $10,000 USD equivalent even for a single day during the year, you must file. This catches a lot of people off guard, especially if they receive a large payment that temporarily pushes them over the threshold. Regarding Australian superannuation - this is where it gets tricky. Generally, YES, superannuation accounts should be included in FBAR calculations. The IRS typically treats Australian super as a foreign financial account rather than a true retirement account (unlike 401ks). However, some tax professionals argue certain super accounts might qualify for exceptions under specific circumstances. The conservative approach is to include your super balance in FBAR calculations. Given that most Australians accumulate significant super balances over time, you'll likely need to file FBAR annually once you start working. One more tip: keep track of exchange rates throughout the year since you'll need to convert AUD balances to USD for reporting. The IRS publishes yearly average exchange rates, or you can use Treasury rates from the specific dates. Don't stress too much about getting everything perfect initially - the key is establishing compliance and improving your understanding over time. You're being very proactive by researching this now!
As someone who went through this exact situation, I can't stress enough how important it is to get proper guidance early! I'm a dual Australian-US citizen who waited until I was 25 to sort out my US tax obligations, and I really wish I had started at 18 like you're doing. The main thing to understand is that while the compliance requirements might seem overwhelming, the actual tax burden is usually minimal or zero thanks to the Foreign Tax Credit and Foreign Earned Income Exclusion. Australia's tax rates are generally higher than US rates, so you'll typically get full credit for taxes paid here. Here's my practical advice: - Start filing US returns even if you don't owe anything - it establishes your compliance history - Keep detailed records of ALL Australian tax documents and payments - Don't forget about FBAR if your Australian accounts exceed $10,000 USD - Consider using the Streamlined Filing Compliance Procedures if you haven't been filing The peace of mind from being compliant is worth the annual hassle. Plus, having both passports has been incredibly valuable for travel, work opportunities, and just keeping your options open. I've worked in both countries and the flexibility has been amazing. Your parents mean well, but renouncing is irreversible and unnecessary for most people in our situation. The annual filing becomes routine once you establish the process!
Thank you so much for sharing your experience, Olivia! It's really reassuring to hear from someone who's actually been through this process. I'm definitely feeling more confident about keeping both citizenships after reading everyone's advice here. Your point about starting compliance early really hits home - I can see how waiting could make things more complicated down the line. The Streamlined Filing Compliance Procedures you mentioned sound like they could be relevant since I haven't been filing US returns yet. Is that something I should look into even though I'm just starting out, or is it more for people who have been non-compliant for several years? I'm curious about your experience working in both countries - that flexibility sounds amazing and definitely reinforces why keeping both citizenships makes sense for the long term. Did you find the tax compliance became much easier once you established the routine, or are there still aspects that require careful attention each year? Thanks again for the encouragement and practical advice! š
Amara Eze
A quick tip that helped me with a similar Form 8962 situation - if you don't have your original 1095-A forms, you can log into your Marketplace account and download them again. They keep them available for at least 3 years. Also, the Marketplace has a dedicated helpline that can sometimes explain how your specific forms should be handled for tax purposes.
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Giovanni Greco
ā¢Second this! I actually found out that my Marketplace had issued a CORRECTED 1095-A that I never received in the mail. When I logged into my account, both the original and corrected versions were there.
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Kyle Wallace
I went through almost exactly this situation last year! The key thing to understand is that since your daughter was your dependent in 2022, you're responsible for reconciling ALL premium tax credits received for her coverage on YOUR Form 8962, even though she had her own separate Marketplace plan. You'll need both 1095-A forms - one for your coverage (November/December 2022) and one for your daughter's coverage (the full year). On Form 8962, you'll report both policies and reconcile the advance premium tax credits for both. Don't let your daughter file a separate 8962 - that would create a conflict with the IRS. For the college financial aid issue, explain to them that she was your dependent in 2022 and didn't file a separate return. They should accept documentation showing this, or ask if they'll accept your return instead since it includes her as a dependent. Many schools have procedures for exactly this situation. The IRS letter is probably automated because they see advance premium tax credits were paid but no Form 8962 was filed. Respond quickly - if you don't file the 8962, they'll disallow all the credits and you could owe back the full subsidy amount. You typically have 30-60 days to respond to these letters before they start assessing additional taxes.
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