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IRS Transcript Update: Codes 767, 290, 971 After Amended Return - Will I Get My $6,595 Refund Soon?

My transcript just updated today and I see codes 767, 290, and 971. First time seeing these codes and don't know if this is good news or not. Really need this refund and getting anxious about what these mean. I've never seen these codes before so I'm going to copy my entire transcript below to see if anyone can help me understand what's happening: ACCOUNT BALANCE: -6,595.00 ACCRUED INTEREST: 0.00 AS OF: Dec. 17, 2024 ACCRUED PENALTY: 0.00 AS OF: Dec. 17, 2024 ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount) -6,595.00 INFORMATION FROM THE RETURN OR AS ADJUSTED EXEMPTIONS: 02 FILING STATUS: Head of Household ADJUSTED GROSS INCOME: 15,434.00 TAXABLE INCOME: 0.00 TAX PER RETURN: 0.00 SE TAXABLE INCOME TAXPAYER: 0.00 SE TAXABLE INCOME SPOUSE: 0.00 TOTAL SELF EMPLOYMENT TAX: 0.00 RETURN DUE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER) Apr. 15, 2024 PROCESSING DATE May 06, 2024 TRANSACTIONS CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT 150 Tax return filed 20241605 05-06-2024 $0.00 70211-430-73439-4 810 Refund freeze 02-09-2024 $0.00 766 Credit to your account 04-16-2024 -$2,600.00 766 Credit to your account 04-16-2024 -$9,095.00 768 Earned income credit 04-16-2024 -$4,995.00 971 Amended tax return or claim 05-11-2024 $0.00 forwarded for processing 977 Amended return filed 05-11-2024 $0.00 43277-534-68440-4 767 Reduced or removed credit to your 04-16-2024 $9,095.00 account 290 Additional tax assessed 20244804 12-17-2024 $0.00 71254-731-05739-4 971 Notice issued 12-17-2024 $0.00 I see that I had credits of $2,600, $9,095, and earned income credit of $4,995 back in April. Then there's code 767 showing "Reduced or removed credit" for $9,095, which looks like they took back one of my credits. I also filed an amended return in May (codes 971 and 977). Now today (Dec 17), I'm seeing these new codes - 290 for "Additional tax assessed" (but with $0.00 amount) and another 971 for "Notice issued". My account balance shows -$6,595.00 which I assume means they owe me that amount? What does all this mean? Is my refund coming soon? Should I be worried about the 767 code that took away some of my credit? And what notice are they sending me (971 code)? Getting really anxious since I really need this money.

Donna Cline

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As a newcomer to this community and someone still learning to decode IRS transcripts, this thread has been absolutely invaluable! I'm pretty new to understanding these codes, but from what I've gathered from everyone's detailed explanations, your situation looks really promising. The consistent message that a negative account balance like -$6,595 actually means the IRS owes YOU that money was a huge revelation for me - I would have assumed the opposite! I've been struggling with my own transcript codes and feeling overwhelmed by all the numbers, but seeing how this community breaks everything down step by step makes it so much less intimidating. The way multiple people explained that the 767 code was just an error correction from your amended return rather than them taking away money you deserved really helped me understand how the process works. It's frustrating how the IRS makes these codes so cryptic when they could just use plain English, but having knowledgeable community members like everyone here makes such a difference for those of us still learning. Hope you see that direct deposit hit your account soon! šŸ™

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Dylan Cooper

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I'm also really new to this whole transcript thing and totally agree - this thread has been like getting a free education! I was so confused when I first saw all those codes and numbers on my transcript, but reading everyone's explanations here has made it way less scary. The fact that a negative balance is actually good news blew my mind too - seems so backwards! It's really cool how supportive this community is for newcomers like us who are just trying to figure out how the IRS system works. Definitely bookmarking this thread to reference later! šŸ™

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Mohammed Khan

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As someone who's also new to understanding these IRS transcript codes, I just wanted to chime in and say how incredibly helpful this entire thread has been! I've been lurking and learning from all the detailed explanations everyone has provided. From what I've gathered reading through all the responses, your -$6,595 account balance is actually fantastic news - that's exactly what the IRS owes you as a refund! The way multiple community members have broken down how the 767 code was just correcting an error from your amended return (rather than stealing your money) really helped me understand how this whole process works. I was honestly intimidated when I first tried to read my own transcript - all those codes and numbers seemed like a foreign language. But seeing how knowledgeable and patient everyone here is with explaining things has given me so much confidence. It's amazing how this community comes together to help newcomers like us navigate the confusing IRS system. Based on everyone's consistent explanations, it sounds like you're basically at the finish line now with processing complete. Hoping you see that direct deposit hit your account within the next week or two! Thanks to everyone here for making these complex codes understandable for those of us still learning. šŸ™

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I've been dealing with this same frustration for years! My current employer always waits until the absolute last minute with W2s, and it drives me crazy because I prefer to file early and get my refund quickly. From what I've researched, employers can legally send W2s as soon as they have all their year-end payroll information processed - there's no minimum waiting period required. The January 31st date is just the deadline, not the earliest they can distribute them. What I've found really varies the timing is the company's payroll system and internal processes. Companies using modern payroll services like ADP or Paychex can often have W2s ready much faster than those doing manual processing. The size of the company and complexity of their payroll (multiple states, various benefits, bonuses, etc.) can also impact timing. For your new job, I'd definitely recommend asking HR during your onboarding about their typical W2 timeline and whether they offer electronic delivery. Electronic W2s are almost always available earlier than mailed copies, and you'll get immediate notification when they're ready instead of wondering when they'll show up in your mailbox. One thing that's helped me prepare for potential delays is keeping my final December paystub - it has all the year-to-date earnings and withholding information, so you can actually start preparing your tax return while waiting for the official W2. Since your previous employer was consistently slow, there's a good chance your new company will be a huge improvement! Companies that are organized with their hiring process usually have their other operations running efficiently too. Best of luck with the new position - hopefully this will be the year you finally get to file early!

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StarSailor

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Great question! I'm in a similar boat - just landed a new position after dealing with an employer who consistently sent W2s on January 31st like clockwork. It was so frustrating when you want to file early and get your refund quickly! From what I've learned, there's absolutely no minimum wait period for W2s. Companies can send them out as soon as they finalize their year-end payroll processing, which for efficient employers can be as early as the first week of January. The January 31st deadline is just the latest they can send them, not the earliest. What really makes the difference is the company's payroll infrastructure. During my job search, I started asking about their payroll system during interviews - companies using modern services like ADP, Workday, or Paychex tend to be much faster than those doing manual processing. Here's what I plan to do at my new job: ask HR about their typical W2 timeline during my first week and immediately sign up for electronic delivery if they offer it. Electronic W2s are almost always available days or weeks before mailed copies arrive. Also, definitely keep your final December paystub from your current job before you leave - it has all your year-to-date info so you can prep your return while waiting for the official W2. Since your previous employer was so consistently slow, I'm betting your new company will be a pleasant surprise! Companies that run efficient hiring processes usually have their payroll operations dialed in too. Here's hoping we both finally get to file early this year!

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Michigan Tax Return Filed Feb 3 Shows "Completed" But Under Manual Review - Confusing Status & No Timeline Given

Just checked my Michigan state tax return status on eServices at etreas.michigan.gov and got a message saying it's under manual review. I'm pretty frustrated with this whole situation. Here's exactly what I'm seeing on the Michigan Department of Treasury website: Login screen shows "Individual Income Tax" at the top with "Michigan Department of Treasury" underneath. Then I see: "We have received your Tax Return. Date: Feb 4, 2025 Description: Return is completed. Date: Feb 4, 2025 Description: If your return status is listed as pending review that means your return was selected for a manual review, requiring additional processing time. If further information is necessary to complete your return, you will be contacted by mail. The Department is unable to provide a specific date when your return will be completed, any dates provided are an estimated completion date. Michigan Department of Treasury appreciates your continued patience. Available Actions Have a question? You can make an account specific" The Michigan Department of Treasury won't give me a completion date - they specifically state they are "unable to provide a specific date when your return will be completed" and that any dates shown are just estimates. They just keep saying they'll contact me by mail if they need anything and "appreciate my continued patience." This is so frustrating since I filed over a week ago on February 4th. I don't understand how they can say "Return is completed" and then immediately tell me it's under manual review in the same status update. How can it be both completed AND needing additional processing time? The eServices portal at etreas.michigan.gov is not helpful at all. Anyone else dealing with this manual review situation with their Michigan return? How long did yours take to process after seeing this message?

Philip Cowan

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I'm going through the exact same thing right now! Filed my Michigan return on February 1st and have been seeing that same confusing "completed" but "under manual review" status for about a week now. What's really getting to me is how Michigan's eServices portal is so much less informative than the IRS website. At least with federal returns you get some kind of processing timeline or more specific status codes. But Michigan just gives you this vague "we appreciate your patience" message that basically tells you nothing useful about when you might actually see your refund. I also claimed the home heating credit on my return, so that's probably what triggered the review for me too. From reading through this thread and other forums, it seems like Michigan has been really backed up this tax season and those heating credits almost always get flagged for additional review. The waiting is honestly the worst part - especially when you're counting on that refund money! I've been trying to follow the advice about only checking once a week instead of obsessively checking daily, but it's easier said than done. At least it sounds like most people eventually get approved without having to send in additional paperwork. Thanks for posting this - it's oddly comforting to know I'm not the only one stuck in this frustrating limbo! šŸ¤ž

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Ugh, I feel your pain! I'm also stuck in this same Michigan manual review nightmare. Filed on Feb 2nd and have been getting that exact same contradictory "completed" but "pending review" message. It's like they designed their system to be as unhelpful as possible! 😤 The home heating credit seems to be the common thread here - I claimed it too and now I'm wondering if I should have just skipped it to avoid this whole mess. But hey, at least we're all suffering together! Maybe Michigan will get their act together soon... or not šŸ¤·ā€ā™‚ļø

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I'm in the exact same situation - filed my Michigan return on February 5th and have been seeing that identical "completed" but "under manual review" message for the past few days. It's so frustrating how contradictory their system is! After reading through everyone's experiences here, it sounds like the home heating credit is definitely a common trigger for these manual reviews. I claimed it too, which probably explains why I'm stuck in this limbo. What's really bothering me is how Michigan's eServices portal gives you absolutely zero useful information compared to other states. Just that generic "we appreciate your patience" message that tells you nothing about actual timelines. At least the IRS gives you some kind of processing updates! Based on what others are sharing, it seems like we're looking at anywhere from 4-6 weeks for these manual reviews to complete, which is honestly longer than I was hoping for. But I guess there's nothing to do except wait it out and try not to check the portal obsessively (easier said than done when you're counting on that refund!). Thanks for posting this thread - it's actually really reassuring to see so many others dealing with the same issue. At least we know we're not alone in this Michigan tax processing nightmare! šŸ˜…

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Emma Swift

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I'm shocked that a CPA would give such dangerous advice! As someone who's dealt with the IRS before, I can tell you that "no 1099 means no tax obligation" is completely false and could get you into serious trouble. The $600 threshold that people mention is ONLY about when companies are required to send YOU a 1099 - it has absolutely nothing to do with whether that income is taxable. Even $1 of income is technically taxable and should be reported. For your specific situations: - Rakuten referral bonuses: Definitely taxable (you're being paid to market their service) - Chase referral bonuses: Taxable for the same reason - Credit card welcome bonus: This one depends - if it required spending to earn, it might be a non-taxable rebate. If it was just for opening the account, likely taxable. - AdSense income: 100% taxable as self-employment income on Schedule C, regardless of amount The IRS has gotten much better at tracking unreported income through data matching and bank account monitoring. Even if they don't catch it immediately, discovery during a future audit (which can happen for completely unrelated reasons) can result in penalties and interest that far exceed the original tax owed. Please find a new CPA who understands basic tax law. The small amount of tax you'd pay on these income sources is nothing compared to the potential consequences of following this advice. When in doubt, always err on the side of reporting income rather than risking IRS penalties.

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This is really concerning to hear about a CPA giving such bad advice! As someone who's new to dealing with these types of income sources, I really appreciate everyone sharing their experiences and knowledge here. I've been in a similar situation where I wasn't sure what to report, and reading through all these responses has been incredibly educational. The distinction between reporting requirements (the $600 threshold for companies) versus actual tax obligations is something I definitely didn't understand before. What really stands out to me is how many people have shared real experiences - from audits to using services to get proper guidance. It seems like the consensus is very clear that all income should be reported regardless of whether you get a 1099, and that the potential consequences of not reporting far outweigh the small tax amounts involved. I think I'll definitely be looking for professional help to make sure I'm handling everything correctly, because clearly not all CPAs are giving good advice! Thank you to everyone who took the time to explain these concepts - this thread has been more helpful than hours of trying to research this stuff on my own.

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Freya Thomsen

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I can't believe a licensed CPA would give such reckless advice! This is exactly the kind of misinformation that gets people into serious trouble with the IRS. Let me be crystal clear: **ALL income is taxable when received, regardless of whether you get a 1099 or any other tax document.** The $600 threshold is purely about when companies are *required* to send you documentation - it has nothing to do with your tax obligations. Here's the reality for your specific income sources: **Rakuten & Chase referral bonuses**: 100% taxable. You're essentially being paid for marketing services, which is clearly income. **Credit card welcome bonus**: This depends on the terms. If it required spending to earn (like "spend $500, get $150"), it's likely a non-taxable rebate. If it was just for opening the account, it's taxable income. **AdSense income**: Absolutely taxable as self-employment income on Schedule C, even if it's only $1. The IRS has sophisticated data matching systems and can discover unreported income years later through bank records, payment processor reports, or during audits triggered by other issues. When they do find unreported income, you'll face penalties and interest that often exceed the original tax owed. Please find a new CPA immediately - one who understands that tax compliance isn't optional just because documentation wasn't provided. The small amount of tax you'd pay now is nothing compared to the potential consequences of following this dangerous advice.

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This is such an important reminder about finding qualified tax professionals! I'm relatively new to dealing with multiple income streams and honestly had no idea that the $600 threshold was just about company reporting requirements, not actual taxability. Reading through everyone's experiences here has been eye-opening - especially the audit stories that show how small unreported amounts can become much bigger problems later. It's really concerning that a CPA would give advice that could put someone at risk like that. I'm in a similar boat with some small affiliate income and credit card bonuses, and I was actually leaning toward not reporting the smaller amounts. But after seeing all these responses, I'm definitely going to report everything and find a tax professional who actually understands these rules. Better to pay the small tax amounts now than deal with penalties and audits later! Thank you to everyone who shared their knowledge and experiences - this has been more helpful than anything I could have found searching online.

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Edwards Hugo

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Anyone know if theres a way to request this online? Seems ridiculous we have to call in 2023...

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Gianna Scott

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Welcome to government efficiency šŸ™ƒ As far as I know, you still gotta call. It's like they're allergic to the internet or something.

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Kai Santiago

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I actually just went through this process last month! Here's what I learned that might help: 1. Call the Practitioner Priority Service line (1-866-860-4259) if you're working with a tax professional - much shorter wait times 2. Have your Form 8821 or 2848 ready if someone else is helping you 3. Be very specific about WHY you need the letter - they'll ask for details about the situation requiring indemnification 4. If they say they can't issue one over the phone, ask them to mail Form 4442 (inquiry referral) to the appropriate department The key is knowing the exact IRS code section you're dealing with. Without that info, they might bounce you around. Also, don't give up after one call - different agents have different levels of knowledge about these letters. Hope this helps! The whole process took me about 3 weeks total, but I got it sorted out eventually.

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@Kai Santiago This is exactly the kind of detailed guidance I was hoping to find! Thank you for sharing your experience. I m'particularly interested in the Practitioner Priority Service line - do you actually need to be working with a tax professional to use it, or can individuals call directly? Also, when you mention knowing the exact "IRS code section, how" did you figure out which one applied to your situation? Did you have to research that beforehand or did they help you identify it during the call? I want to make sure I m'fully prepared before I make the call. Thanks again for the helpful breakdown!

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Liam Sullivan

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@Kai Santiago Thank you so much for this detailed breakdown! This is exactly what I needed to see. I m'particularly curious about the timing aspect - when you say the whole process took 3 weeks, was that mostly waiting for them to mail the letter after you got through to the right person, or did it take multiple attempts to reach someone who could actually help? I m'trying to set realistic expectations for my own situation. Also, that Practitioner Priority Service line sounds like a potential game-changer - definitely going to try that first!

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