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I've used H&R Block's virtual tax pro service for three consecutive tax years and can confirm their current processing delays. Here's what you need to do to expedite your return: 1. Login to your H&R Block account 2. Navigate to the Message Center (not the general status page) 3. Send a direct message to your assigned preparer requesting status 4. If no response within 24 hours, call the Priority Support line at their main number 5. Reference your specific submission ID when speaking with representatives Their system prioritizes returns based on both submission date and client follow-up frequency. I've consistently found that a single follow-up message moves your return higher in their queue.
This advice is gold! Just followed your steps and got a response within an hour saying they're expediting my return. Thank you so much for sharing your insider knowledge!
I can't find any "Priority Support line" when I call their main number - just the regular customer service queue that everyone else mentioned takes forever. Are you referring to a specific extension or menu option? Also, how do you get assigned a specific preparer? My dashboard just shows "awaiting professional review" with no individual contact information.
I'm in the exact same boat! Submitted my return 3 days ago through their virtual service and still stuck on "awaiting professional review" with zero communication. What's frustrating is that I specifically chose H&R Block over doing it myself because I needed the peace of mind of professional review for my small business expenses, but now I'm wondering if I would have been better off just filing myself through their DIY software. Has anyone had success reaching them through their chat feature, or is calling really the only way to get answers? I'm worried about missing the deadline if this drags on much longer.
@Elijah Jackson I totally feel your frustration! I m'actually dealing with the same situation - submitted my return Tuesday morning and it s'now Friday with absolutely no updates. The chat feature on their website has been completely useless for me - just automated responses telling me to be "patient during busy season. I" tried calling twice but gave up after being on hold for over an hour each time. What s'really annoying is that their marketing promises are so different from reality. I m'starting to think we should have just used the DIY version too, especially since we re'basically doing all the work anyway by uploading and organizing everything ourselves. At least with DIY we d'have control over the timeline!
This is really helpful information! I've been putting off dealing with my FBAR requirements because I wasn't sure if my small foreign accounts even mattered. Reading through all these responses clarifies a lot - especially the point about aggregating ALL foreign accounts to hit that $10,000 threshold. I have a similar situation with a Revolut account (also UK-based) where I keep some Euros and GBP for travel. Never more than $2,000 total, but good to know I need to track the combined balances with any other foreign accounts I might open. The automatic October extension is also news to me - takes some pressure off since I'm always scrambling to get my regular taxes done by April 15th. Thanks everyone for sharing your experiences with both the tools and actually getting through to the IRS. This community is incredibly valuable for navigating these complex international tax requirements!
Glad this thread was helpful! You're absolutely right about Revolut - same situation as Wise since they're also UK-based. One thing I learned the hard way is to keep screenshots or statements showing your account balances throughout the year, not just at year-end. The IRS wants to know the highest balance at any point during the calendar year, so if you had $8,000 in your Revolut account for just one week in July, that counts toward your threshold even if it was back down to $500 by December. Also worth noting that the $10,000 threshold is calculated using USD equivalent values, so you'll need to convert your Euros and GBP to USD using the Treasury's exchange rates for the dates when your balances were highest. It can get a bit tedious but better safe than sorry with FBAR compliance!
Just wanted to add a practical tip for anyone tracking their foreign account balances throughout the year - I set up monthly calendar reminders to screenshot my account balances and save them in a dedicated folder. This way I don't have to scramble at tax time trying to remember what my highest balances were. For Wise specifically, their monthly statements show the balance on the last day of each month, but you might hit your peak balance mid-month. I learned this when I transferred $8,000 through my Wise account in March but only kept it there for 3 days before sending it overseas. That brief spike still counted toward my FBAR threshold calculation even though my month-end statement showed a much lower balance. Also, don't forget that joint accounts count too! If you have signature authority over your spouse's foreign accounts or any business accounts, those balances get included in your $10,000 threshold calculation as well.
This is such great advice about the monthly screenshots! I wish I had thought of this earlier - I'm currently trying to reconstruct my account balances from last year and it's a nightmare. One question though - for the Treasury exchange rates you mentioned, where exactly do I find those? I've been using the rates from my bank statements but I want to make sure I'm using the official rates that the IRS expects for FBAR calculations. Also, the point about joint accounts is really important. I have signature authority on my elderly parent's account in Ireland that I help them manage, and I never realized that would count toward my own FBAR threshold. Definitely something I need to factor in going forward!
My brother is a contractor and I can tell you exactly what's happening here. They're probably reporting much less income than they actually make, and 1099s make that harder to do. That's why they're pushing back so hard. Send a final written notice (certified mail) stating that you'll be filing the 1099s for the full amount as legally required, whether or not they provide W-9s. Include IRS Form W-9 and a prepaid return envelope. State clearly that failure to provide the information may result in them being subject to backup withholding on future payments. Keep copies of everything. If they still don't provide the W-9s, file the 1099s with whatever information you have (name, address, etc.) and indicate they refused to provide their taxpayer ID. The IRS will handle it from there.
Thank you for this insight! This makes so much sense. I sent certified letters yesterday with the W-9 forms and return envelopes. I made it clear that I'll be filing the 1099s regardless. I'm documenting everything carefully. It's frustrating because they did good work, but I can't jeopardize my business by failing to comply with tax laws. I appreciate everyone's advice!
You're doing exactly the right thing. Document everything and proceed with filing. The IRS understands that some contractors try to avoid providing this information. As long as you can show you made proper attempts to collect it, you've fulfilled your obligation. The contractors will likely get notices from the IRS requesting verification of the income. That's their problem to deal with, not yours. Stick to your guns - you're in the right here.
Wait, I'm confused about something - I have a rental property and pay people for repairs all the time. Am I supposed to be collecting W-9s from everyone? Like even the guy who mows the lawn for $50 a week? This is the first I'm hearing about this requirement...
You need to issue 1099s (and therefore collect W-9s) from non-incorporated contractors who you pay $600 or more in a calendar year. So if your lawn guy is getting $50/week and you've paid him more than $600 total for the year, yes, you should get a W-9 from him and issue a 1099. However, you don't need to issue 1099s to corporations (with some exceptions like attorneys) or for personal payments not related to your business. Since rental properties are considered a business activity, services related to them typically require 1099 reporting when over the threshold.
Wait, no one's mentioned the tax trap with refinancing! If you took cash out and didn't use that money for rental property improvements, that portion of interest isn't deductible as a rental expense! Say you owed $150k, refinanced for $200k, and used that extra $50k for personal expenses - the interest on 75% of your loan is rental expense but 25% is personal. Easy to mess this up.
Is that really true? I thought mortgage interest on rental properties was always deductible regardless of what you did with the cash out. That's different from primary residences where you have the whole mortgage interest deduction limitations.
Thanks for pointing this out! I actually didn't take any cash out in my refinance - just lowered the interest rate and reset the term. The loan amount was almost identical to what I owed before, just with a slightly better rate. So luckily I don't need to worry about this particular issue, but it's definitely good to know for future reference!
Great question about refinancing costs! I went through this exact situation last year and it's definitely confusing at first. From my research and experience, you're on the right track. The $3,100 in loan origination fees and points should be amortized over the life of your new loan - so if it's a 30-year loan, you'd deduct about $103 per year ($3,100 รท 30 years). The remaining $4,100 in closing costs (attorney fees, title search, recording fees, etc.) can typically be deducted as ordinary rental expenses in 2024. Just make sure to review your closing statement line by line since some fees might have specific rules. One tip: if you refinanced mid-year, remember that you can only deduct the portion of the amortized costs that corresponds to the months the loan was active in 2024. So if you closed in July, you'd only deduct 6/12 of that annual $103 amount for 2024. The fact that your tax software is handling the origination fees and points correctly is a good sign - it sounds like you're set up properly!
This is really helpful! I'm new to rental property taxes and just refinanced my duplex last month. Quick question - when you say "review your closing statement line by line," are there any specific fees that commonly get miscategorized? I'm looking at mine now and there are so many different charges, I want to make sure I don't accidentally put something in the wrong bucket.
Carmella Fromis
I wanted to add something that hasn't been mentioned yet but could be really important for your situation - make sure to ask your wife's ophthalmologist about getting a formal visual field test done specifically under different lighting conditions if she hasn't had one recently. Many people with albinism show dramatic differences in their visual field measurements between dim and bright lighting. While her corrected acuity might be better than 20/200 in controlled settings, her functional visual field could easily drop below the 20-degree threshold when exposed to normal lighting due to the photophobia and lack of pigmentation you described. I've seen cases where people assumed they didn't qualify for blind status because their standard eye exam results looked "too good," but when tested under realistic lighting conditions, they clearly met the visual field criteria. Since your wife's condition specifically involves light sensitivity that restricts her field of vision in bright environments, this type of testing could provide exactly the documentation you need. Also, if cost is a concern for additional testing, many ophthalmologists will include basic visual field measurements as part of a routine comprehensive exam when they understand it's needed for tax documentation purposes. Just explain the situation upfront when scheduling the appointment.
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Yuki Tanaka
โขThis is such an important point about visual field testing under different lighting conditions! I hadn't considered that standard eye exams might not capture the full extent of how lighting affects functional vision in people with albinism. The idea that someone could have "normal" visual field measurements in controlled clinical lighting but significant field restrictions in everyday environments really makes sense when you think about how albinism affects light processing. It sounds like this type of specialized testing could be the missing piece for people who fall into that borderline category where their standard measurements don't clearly show legal blindness but their daily functioning is severely impacted. I'm wondering - when requesting this type of testing, should we ask for specific lighting levels to be documented (like lux measurements), or is it sufficient for the doctor to note "normal indoor lighting" versus "bright outdoor conditions"? Having precise measurements might be helpful if the IRS ever questions the documentation, but I don't want to overcomplicate the request to the ophthalmologist. The suggestion about explaining the tax documentation purpose upfront when scheduling is really practical too. It sounds like many eye doctors are willing to be thorough with testing when they understand why the comprehensive documentation is needed.
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Isabella Costa
As someone who has been through this exact process with my daughter who has severe photophobia from a genetic condition, I want to emphasize how crucial it is to be very specific about requesting functional vision testing under various lighting conditions. When we first tried to get documentation, her ophthalmologist provided a standard letter that didn't adequately capture how dramatically her vision deteriorates in normal lighting. We had to go back and specifically request testing that measured her visual field and functional acuity under "typical indoor fluorescent lighting" and "outdoor daylight conditions" - not just the dim, controlled lighting used in standard eye exams. The difference was striking. In the exam room lighting, her visual field measured around 25-30 degrees. But under fluorescent lighting similar to what she encounters in stores, schools, and offices, her functional visual field dropped to about 15 degrees due to severe light sensitivity and photophobic response. That documentation made all the difference for our tax filing. I'd also recommend asking the doctor to include language about how the light sensitivity creates "functional visual field constriction" even when static measurements might appear normal. This helps bridge the gap between clinical testing and real-world disability. The IRS does understand that some conditions create situational blindness that standard eye exams don't capture. Keep pushing for comprehensive documentation - it's worth the extra effort upfront to avoid potential issues later.
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