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I dealt with a similar situation after Hurricane Laura damaged my roof and garage. One thing that really helped my case was getting a "scope of loss" document from a public adjuster who reviewed what my insurance company missed or undervalued. Even though I had to pay the adjuster, it was worth it because they found an additional $12k in damages that insurance initially overlooked. For your chimney situation, you might want to consider getting a structural engineer's assessment showing that removing the chimney versus rebuilding it creates a permanent decrease in your home's structural integrity and value. This could strengthen your FMV decrease argument beyond just the aesthetic/functional loss. Also, don't forget that you can deduct the cost of temporary protective measures you took immediately after the hurricane (like tarping, boarding up windows, etc.) as part of your casualty loss. These often get overlooked but they're legitimate disaster-related expenses. Just make sure everything was within a reasonable timeframe after the federally declared disaster.

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Sergio Neal

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That's excellent advice about the public adjuster and structural engineer assessment! I never thought about the structural integrity angle - that could really help justify the permanent decrease in value from going with a wall instead of rebuilding the chimney. Quick question about the temporary protective measures - do you know if there's a time limit on how long after the disaster these expenses can be claimed? We had to rent a generator for about 3 weeks while waiting for power restoration, and I'm wondering if that would qualify as a deductible expense under the casualty loss rules. Also, for anyone following this thread, make sure you check if your state offers any additional disaster relief tax benefits. Some states have their own casualty loss deductions that might be more generous than the federal rules, especially for federally declared disasters.

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Amina Sow

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I went through a very similar situation after Hurricane Michael hit our area. One crucial detail that hasn't been mentioned yet - make sure you understand the timing rules for casualty loss claims. Since yours was a federally declared disaster, you actually have the option to claim the loss on either your 2024 return (the year it happened) OR amend your 2023 return to claim it there, which could get you a refund faster. The key documentation you'll need beyond what others have mentioned is a detailed timeline showing when the damage occurred, when you received the insurance settlement, and when you made the decision to go with the wall replacement instead of full chimney rebuild. The IRS wants to see that you made reasonable efforts to restore the property but were financially unable to do so. For your specific situation with the chimney-to-wall conversion, I'd strongly recommend getting an appraisal or real estate professional's written opinion on how this impacts your home's resale value. A missing chimney can affect both the aesthetic appeal and functionality (no fireplace option for future buyers), which supports your FMV decrease calculation. One last tip - if you're planning to sell your home within the next few years, keep all this casualty loss documentation. It could affect your capital gains calculation since the casualty loss reduces your home's adjusted basis.

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CyberNinja

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This is incredibly thorough advice, thank you! The timing option is something I definitely need to research more - claiming it on my 2023 return for a faster refund sounds appealing. I'm curious about the capital gains impact you mentioned though. If I claim a casualty loss that reduces my home's adjusted basis, wouldn't that potentially increase my capital gains tax if I sell later? Also, when you say "reasonable efforts to restore the property," do you think getting multiple contractor quotes showing the $43k cost would be sufficient evidence that we couldn't afford full restoration? We have three different estimates all in that range, plus our bank statements showing we didn't have those funds available. I want to make sure I'm documenting this properly since the downgrade from chimney to wall is pretty significant.

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I'm in the exact same boat! Just verified last Tuesday and checking my transcript obsessively. Based on what everyone's sharing here, it sounds like we're all part of the same frustrating waiting period. The two-phase explanation makes total sense - wish someone had told me that upfront instead of just saying "9 business days" like the letter implied. Has anyone found that calling actually speeds things up, or is it just a waste of time? Seems like @Dylan Hughes had some luck with that callback service, but I'm hesitant to pay extra when I've already been waiting this long.

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Oliver Cheng

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I'm also in verification limbo right now - completed mine about 8 days ago and still waiting! From what I'm reading here, calling seems to be hit or miss. Some people wait hours just to be told the same timeline info. That callback service @Dylan Hughes mentioned might be worth it if you re'really stressed about timing, but honestly it sounds like we just have to ride this out. The transcript monitoring tip from @Jacinda Yu is solid though - much better than refreshing the page 10 times a day like I ve been'doing! At least we know we re not'alone in this frustrating process.

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I just went through this process myself a few weeks ago! Completed my ID verification on March 15th and got my refund on April 1st - so exactly 17 days. What really helped me was understanding that the timeline isn't just about verification completion, but also depends on when during tax season you're doing it. The IRS verification team gets more and more backlogged as we get deeper into tax season. One thing I learned is that the "9 business days" they mention in the CP01 letter is more like a best-case scenario from earlier in the season. Right now in late March/early April, 2-3 weeks seems to be the norm. My transcript showed the 570 hold code for almost 2 weeks after verification before switching to 571, then refund came within a week after that. Hang in there - it's frustrating but the money will come!

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One thing to keep in mind is that most RSUs are taxed at vesting (your company probably withheld shares for taxes when they vested). So your actual cost basis for tax purposes is the FMV on vesting date, not zero. This means your older RSUs that are "lower than current price" might actually represent a loss if the current price is lower than when they vested! In that case, selling them would give you a capital loss you can use to offset other gains. Check your vesting statements carefully!

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Chris Elmeda

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This is such an important point! I actually discovered I had some "underwater" RSUs last year that were showing as a loss because the price had dropped since vesting. Was able to harvest those losses to offset some gains elsewhere in my portfolio.

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Dyllan Nantx

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Great advice from everyone here! One additional consideration for @Kristin Frank - if you're in a higher tax bracket this year but expect to be in a lower bracket next year (maybe due to job change, retirement, sabbatical, etc.), it might make sense to delay selling the older RSUs to take advantage of the lower long-term capital gains rate when your overall income is lower. Also, don't forget about the Net Investment Income Tax (NIIT) - if your modified adjusted gross income exceeds $200K (single) or $250K (married filing jointly), you'll pay an additional 3.8% tax on investment income including capital gains. This could influence the timing of when you sell. The tools others mentioned like taxr.ai sound really helpful for modeling different scenarios, especially when you factor in state taxes and these additional considerations!

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Isabel Vega

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This is such a helpful perspective on income timing! I hadn't even thought about the NIIT threshold. Quick question - if someone is right at the edge of that $200K/$250K limit, would it make sense to spread RSU sales across multiple tax years to stay under the threshold? Or does the tax you save not make up for the complexity of managing multiple sale dates?

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Sasha Ivanov

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This is exactly why I always check for any processing issues before filing. H&R Block should have notified clients about this upfront - it's pretty frustrating to find out after the fact that your refund timeline just got extended by 1-2 weeks. At least now we know what's going on though. Thanks for sharing this info!

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Totally agree! I'm new to filing taxes and had no idea this could even happen. Really wish they would've sent an email or something when the issue first came up. At least I know to ask about potential delays next year before I file.

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Mason Lopez

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Same thing happened to me! Filed through H&R Block online on Jan 28th and was wondering why my state refund was taking so long. Really wish they had communicated this issue better - I only found out about the paper check thing when I called their customer service line yesterday. At least now I know to keep an eye on my mailbox instead of checking my bank account every day šŸ“¬

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Savannah Vin

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Same experience here! I'm also new to this whole process and had no clue about potential processing delays between different tax software and state systems. Really frustrating that they don't proactively communicate these issues. Thanks for sharing - at least now I know I'm not the only one dealing with this situation!

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Olivia Clark

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This is so frustrating! I'm in the exact same boat - filed with H&R Block on Feb 2nd and have been checking my bank account daily wondering what's going on. Really poor communication on their part. Do you know if there's any way to track when the paper checks actually get mailed out, or are we just stuck waiting and hoping it shows up in the mailbox?

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This is really encouraging to hear! I'm currently on day 19 with a 570 code and was starting to panic that something was seriously wrong with my return. I don't have an IP PIN yet but after reading this thread, I'm definitely going to request one for next year. It's crazy how the IRS can just leave us hanging with these cryptic codes and no explanation. The fact that yours resolved without any letters or additional verification gives me hope that mine might clear up soon too. Thanks for sharing the good news - sometimes we need to hear the success stories to balance out all the horror stories floating around during tax season! šŸ¤ž

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QuantumQuest

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Day 19 is definitely getting into that nerve-wracking territory! I was literally losing sleep around day 15 thinking something went horribly wrong. The silence from the IRS is the worst part - like being ghosted by someone you really need to hear from šŸ˜… One thing that helped my anxiety was remembering that the IRS processes returns in batches, not continuously, so sometimes it's just bad timing on which batch you land in. Since you're approaching the 3-week mark like the OP was, hopefully you'll see movement soon! Keep us posted when yours updates - these success stories really do help everyone else who's waiting in 570 limbo.

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Yara Khoury

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This is such a relief to read! I'm currently on day 14 with a 570 code and have been spiraling into worst-case scenarios. Like others mentioned, the daily transcript checking has become an obsession - I even set an alarm for 6 AM to check before work šŸ˜‚ Your experience with the IP PIN is really interesting. I've never had identity theft issues, but after seeing how smoothly your process went compared to some of the horror stories out there, I'm seriously considering requesting one for next year. It seems like such a small step that could potentially save weeks of anxiety. Did you notice the 570 and DDD changes happen on the same day, or was there any gap between when the hold was released and when the deposit date appeared? Thanks for sharing the positive outcome - we definitely need more success stories during tax season!

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