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Ask the community...

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Ian Armstrong

I went through this exact situation during the 2023 tax season. My transcript updated from 570 to 971 with a notice date 7 days later. Based on my experience, this is typically an adjustment notice. In my case, they had adjusted my refund amount by $126 because I had calculated my Child Tax Credit incorrectly. The important thing to remember is that the notice date (3/18 in your case) is when they generate the letter, not when you'll receive it. Last year, my notice date was February 22nd, but I didn't receive the actual letter until March 3rd. My refund was deposited exactly 2 weeks after the notice date, even though the amount was adjusted.

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Eli Butler

FYI - for anyone dealing w/ these codes, here's a quick reference: 570 = freeze on acct 971 = notice being sent 571 = freeze release 846 = refund issued The typical timeline is ~2 wks from notice date to refund if there's no additional info needed. If u need to respond to the notice, add 6-8 wks minimum. Check cycle code on transcript too - if it ends in 05, updates happen Thursdays. If 02, updates on Mondays.

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Aaliyah Reed

Have you checked your account transcript rather than just the return transcript? The account transcript will show if there's an actual adjustment amount associated with your 570 code. If the adjustment amount is zero, you're likely just in the standard verification queue. And what about your cycle code? Is it ending in 05? If so, that typically means your account updates on Thursdays, so you should check again tomorrow. Isn't it interesting how the IRS uses these cryptic codes rather than just telling us directly what's happening with our money? The good news is that the PATH to processing update almost always means you're in the final stages before refund approval.

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Ella Russell

Have you received any mail from the IRS yet? The 971 code means they sent something, and knowing what that notice says would help figure out your next steps.

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IRS Identity Verification: Online vs. Phone - Efficiency Comparison

I'm conducting an efficiency analysis between the two primary IRS identity verification methodologies. Based on my recent client processing experiences, I'm evaluating whether telephone verification with an IRS representative accelerates the processing timeline compared to the standard online verification protocol. The IRS offers both ID.me online verification and telephone verification options, but documentation regarding processing time differentials is inconsistent. Has anyone quantified the actual time-to-completion variance between these verification pathways? I'm particularly interested in Q2 2024 processing metrics.

Ryan Young

I've gone through both verification processes, and the difference is like choosing between mailing a letter across town versus walking it there yourself. Online verification is like dropping your letter in a mailbox - it eventually gets there, but goes through several sorting facilities first. Phone verification is like handing the letter directly to the recipient. Last month, I verified by phone and the agent actually made notes directly in my file while we were talking. She even told me exactly which codes would appear on my transcript the next day. The online system never provides that level of direct intervention.

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Sophia Clark

I think I might have had some luck with the phone verification... I was really worried about delays since I need my refund for some unexpected medical bills. After seeing this discussion, I called instead of using the online system. The agent was able to verify me in one call, and I think it might have helped because my return was processed just 9 days later? Not sure if that's faster than normal, but it seemed quick compared to last year when I used the online method and waited almost a month.

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Caden Nguyen

I've tracked exactly 43 cases like this in our tax preparation office this season. The average time between debt disappearance and refund issuance has been 11.2 days. The fastest was 6 days, the longest was 17 days. 92% of cases followed this pattern without additional delays. Have you checked your 2023 account transcript for a 971 code? That would indicate a notice has been issued, which could be the offset notice that's typically mailed when they apply your refund to a previous balance.

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Avery Flores

Be careful about assuming this means your refund is coming soon. According to the National Taxpayer Advocate's 2023 report (available at taxpayeradvocate.irs.gov), approximately 8% of offset cases experience additional delays due to systemic errors. In these cases, the debt disappears but the refund gets stuck in a secondary review process. If you don't see your refund within 21 days of the debt disappearing, you should contact the IRS directly to ensure there isn't an additional hold on your account that needs to be addressed.

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Emma Johnson

Isn't it interesting how they expect us to navigate their complex systems while making it so difficult to do so? Why would they design a process where you need a code from a letter that hasn't arrived yet to make an appointment? The appointment system was redesigned after COVID to reduce walk-ins, but it created these circular dependencies. You need an appointment to resolve issues, but you need a notice code to get an appointment, but sometimes the issue is that you haven't received the notice yet.

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Liam Brown

The deadline for resolving most IRS notices is 30 days, compared to the DMV where you might have 60-90 days to respond. I'd suggest calling the Taxpayer Advocate Service at 877-777-4778 ASAP. Unlike regular IRS lines, they can sometimes override the appointment system if your case is time-sensitive or causing financial hardship. I had to do this last tax season when I was facing an incorrect levy and couldn't get an appointment for 5 weeks.

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Noah Lee

OMG the Taxpayer Advocate saved me last year!! I was literally about to have my wages garnished over a mistake THEY made and couldn't get anyone on the phone. I was so stressed I couldn't sleep for days! 😭 Called the Advocate and they fixed it within a week. Definitely worth trying if you're desperate!

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10d

Ava Hernandez

Has anyone considered the Automated Collection System versus the Taxpayer Advocate Service in this scenario? The ACS might be more appropriate if this is related to a Collection Due Process hearing rather than a standard examination issue. The routing determinants would depend on which Master File cycle generated the notice.

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10d

Carmella Fromis

I went through this last month! Here's what worked for me: 1. First, check your Where's My Refund tool daily (preferably early morning when it updates) 2. If no update after 7 days from verification, pull your tax transcript 3. Look specifically for code 570 (hold) followed by 571 (release) 4. If you see 570 but no 571 yet, wait another week 5. If still no update, then call the IRS at the specific number for refund inquiries: 800-829-1954 6. When calling, have your filing status, exact refund amount, and SSN ready 7. Request they check for any additional verification needed The name error might have triggered the initial verification, but shouldn't cause additional delays now that you've verified.

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Theodore Nelson

The community wisdom on this is pretty consistent: name mismatches with the Social Security database will trigger verification, but once verified, processing resumes normally. What most people don't realize is that the IRS and SSA databases sync on different schedules, and the IRS uses multiple validation points (SSN, DOB, name) with different tolerance levels for each. Technical term for this is "entity validation threshold" in their processing architecture. I wouldn't worry too much unless you pass the 60-day mark post-verification.

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Laura Lopez

I went through this exact situation last tax season. Here's what worked for me: 1) I called IRS at 1-800-829-1040 and specifically asked if there were any documents they needed from me (turns out they needed verification of my dependent) 2) I faxed the requested documentation with my taxpayer ID clearly marked on each page 3) I called again 15 days later to confirm receipt 4) My refund was processed exactly 21 days after they confirmed receiving my documents The key is finding out if they actually need something from you or if it's just in a queue. Don't just wait if there's action you could take - that was my mistake initially and it cost me an extra month of waiting.

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Victoria Brown

Be careful about amending unless you're absolutely certain something is wrong. I was in this situation, got impatient, and filed an amendment thinking it would speed things up. It actually reset my 120-day clock AND put me in a different processing queue that took even longer. If the IRS agent didn't specifically tell you what to fix, don't amend. Just wait it out or call again to get more specific information about why you were selected.

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Cassandra Moon

Just wanted to add that there's been a big increase in these auto-verification situations this filing season. The IRS implemented a new fraud detection system that's apparently being a bit overzealous. I've seen multiple posts here about verification being triggered and then reversed without any action. From what I can tell, it seems to happen more with returns that have address changes or significant income differences from previous years. Did either of those apply to you?

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Zane Hernandez

Got my refund in 23 days after ID verification reversed. Filed 1/30. Verification appeared 2/8. Disappeared 2/15. Refund deposited 3/10. Agent told me 9 weeks too. Don't worry. System is working faster than they say.

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William Schwarz

Word of caution from someone who's been through this rodeo before: DO NOT try to verify your identity before receiving the official letter! 😬 I tried calling and attempting to verify early last year and it actually flagged my account for additional review (oops!). The system is weird that way - trying to be proactive can sometimes backfire. When your letter arrives, follow the EXACT instructions - don't deviate even slightly. And maybe plan for your refund to arrive in May, just to be safe. Better to be pleasantly surprised than disappointed!

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Lauren Johnson

The community wisdom on identity verification seems to be: 1. It's probably legitimate, but the agent was incorrect that "everyone" has to verify 2. You might, possibly, be able to verify before receiving your letter if you speak to the right agent 3. The timeline they gave you is somewhat accurate, though perhaps a bit pessimistic 4. It may be worth trying to call again to see if a different agent gives you different options 5. Once verified, it typically takes about 9 weeks, give or take, for processing to complete In my experience, it's generally best to follow the official process, but it doesn't hurt to try calling again for more information.

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Isaac Wright

Here's what's likely happening with your account: 1. When you file with a prior year balance due, your return gets flagged in the system 2. Your payment needs to fully clear (usually 5-7 business days) 3. The payment then needs to be applied to your account (another 3-5 business days) 4. A review happens to confirm everything is settled (1-3 business days) 5. Your current year refund is then released for processing The fact that you can't see the balance anymore is a good sign. I'd suggest checking your Account Transcript (not Return Transcript) daily. Look specifically for Transaction Code 806 (payment applied) followed by a TC 570 (hold) and then TC 571 (hold released). Once you see a TC 846, that's your refund being issued.

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Lucy Taylor

Think of your tax account like a house with a lien on it - nothing moves until that lien is cleared! I was in the same boat - owed $1,200 for 2023 and was due a $3,400 refund for 2024. My payment cleared on March 3rd, and like you, I noticed the "pay balance" option disappeared from my account. Exactly 16 days later, my transcript updated with a refund date. The money hit my account 2 days after that. The clock is ticking, but it sounds like you're already on the right track - when that payment option disappears, it's usually just a matter of days before things start moving again!

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