IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ava Williams

This is much faster than what I experienced last tax season. My SBTPG funding took 5 business days to reach my bank account, compared to the 1-3 days you're likely looking at with Cash App. It's like comparing a local delivery service to cross-country shipping - Cash App tends to process these deposits more efficiently than traditional banks. If your funding date is 2/24 and today is Monday, you're almost certainly going to see it by Wednesday at the latest. The tracking number is your golden ticket - it means the money is definitely on its way.

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Raj Gupta

Just to clarify something I've seen cause confusion: SBTPG's "funded" status means they've sent the money, not that they're holding it. If you paid for tax preparation through your refund, they've already deducted those fees before sending to Cash App. The tracking number is essentially a confirmation that the ACH transfer has been initiated. When I worked in banking, we typically saw these types of transfers complete in 24-48 hours, excluding weekends and holidays.

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Sasha Ivanov

Did you have any fees taken out of your refund? I'm asking because I filed exactly 32 days ago with H&R Block and also chose the refund advance option. My transcript shows a DDD of 2/28, but I'm trying to figure out if I'll get it early like you did.

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Amara Okafor

Do you know if having the advance affects whether you get it early? I've heard some banks don't release early when there's a third-party processor involved.

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CaptainAwesome

The advance doesn't typically affect early release - it's more about your bank's policies. Wells Fargo, Chase, and Credit Karma are known for releasing funds as soon as they receive them, while Bank of America and most credit unions hold until the official date.

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Yuki Tanaka

OMG THANK YOU for posting this!!! 😭 I have the EXACT same situation (H&R Block, same DDD, all credits) but with Chase bank instead. Just checked my account after seeing your post and IT'S THERE!!! Would have never checked until tomorrow if I hadn't seen this! This community seriously saves my sanity every tax season! πŸ™

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Ahooker-Equator

I had this exact situation on April 2nd this year. SBTPG only showed the post-offset amount. The Treasury takes their portion before SBTPG gets anything. If you're expecting a refund and worried about an offset, you can call the Treasury Offset Program directly at 800-304-3107 to check if you have any outstanding debts subject to offset. I called on March 28th and they told me exactly what was going to be taken before I even got my refund.

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Anderson Prospero

Be careful with this. SBTPG might show a reduced amount, but not tell you why. I had this happen. Thought it was fees. It wasn't. It was offset for old student loan. By the time I figured it out, planning was difficult. Should have checked transcript first. Would have seen code 898. Always check transcript before assuming amounts are correct.

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Hugh Intensity

I remember going through this exact situation last tax season. My transcript showed a DDD but nothing appeared in my account for almost a week. What I learned is that the banking system has these ACH transfer windows that don't always align with what we expect. For example, my credit union processes incoming federal payments in batches at 2am and 2pm. If the IRS sends it after the morning batch, I don't see it until the next day. I'd suggest checking with your bank about their specific federal payment processing schedule.

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Effie Alexander

Wow, I had no idea banks had specific processing times for federal payments. That explains so much about why some people get their refunds at weird times. Thanks for sharing this knowledge - definitely going to ask my bank about their schedule!

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Melissa Lin

Have you tried checking your refund status through the IRS2Go app instead of the website? Sometimes they show different information. Also, ever notice how the WMR tool and your transcript can show completely different statuses? I've had situations where WMR showed nothing but my transcript had the DDD. Might be worth checking both places if you haven't already.

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Misterclamation Skyblue

According to the IRS2Go app and the official IRS processing status page (https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions), cycle 0605 is experiencing longer than normal processing times. I've been researching this issue and found that checking your transcript too frequently can sometimes trigger security flags in their system. Maybe try waiting 3-4 days between checks? I'm cautious about suggesting this since it's not officially confirmed, but several forum discussions on r/tax and the TaxProTalk website mention this as a potential issue.

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Peyton Clarke

I've seen this specific issue with cycle 0605 before. Here's what you should do step-by-step: 1. First, verify you're checking the correct tax year (2024 for returns filed in 2025) 2. Check your return status using Where's My Refund tool rather than just the transcript 3. Confirm your filing was actually accepted (not just submitted) via your tax software 4. Look for any emails from your tax software about filing status 5. Wait until at least 21 days have passed before becoming concerned I'm worried that with the current backlog, many cycle 0605 returns are taking 6-8 weeks to process. This could impact your financial planning if you were counting on that refund soon.

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TillyCombatwarrior

According to the IRS Direct Deposit information page (https://www.irs.gov/refunds/direct-deposit-limits), they actually send the payment files to the Treasury 1-2 days before the official DDD. If you check the Fiscal Service processing calendar at fiscal.treasury.gov, you'll see they do initiate payment batches on Fridays that settle on Mondays. Chime specifically mentions on their website that they post deposits as soon as they receive the payment notification, not when it settles. That's why many people get their refunds early with them.

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Anna Xian

This is 100% accurate. Last year my transcript showed 3/20 DDD and Chime deposited on 3/17. My brother has a credit union and got his the exact day of his DDD. The difference is just when banks choose to release the funds after getting the notification.

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Jungleboo Soletrain

Just want to add that I've noticed Chime deposits tend to come in waves throughout the day. Last year there was a big morning batch around 10am EST, then another wave around 2pm, and final deposits around 4-5pm. So if you haven't received it yet, don't lose hope until late afternoon. Also, make sure your Chime notifications are turned on so you don't miss it!

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Fidel Carson

I've been filing taxes for 12 years and this has happened to me twice. Both times it was because of a simple mismatch that the IRS computer system flagged. First time was because my employer had a different address on my W-2 than what I used on my return. Second time was because I had gotten married and my name change hadn't fully processed in their system. Did you have any life changes this year?

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Isaiah Sanders

You know what's funny about tax season? Everyone thinks their return is lost when it's delayed, but the IRS actually processes over 96% of returns without any issues. Have you tried checking your account on IRS.gov instead of just WMR? Sometimes that shows different information. And remember - no news is usually good news with the IRS. If there was a serious problem, they'd send you a letter.

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Mason Lopez

Watch out for the fake update trap! My transcripts showed N/A for 2 weeks after verification, then briefly updated showing a refund date, then went BACK to N/A for another week! The IRS2Go app kept showing different statuses than the website. According to the IRS website (https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions) it can take up to 9 weeks after verification for some returns. I'm on week 4 now and desperately need this money for rent due on the 1st!

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Vera Visnjic

Have you checked your account transcript instead of just the return transcript? Sometimes the account transcript will show processing codes even when the return transcript is still blank. Look for TC 570/971 codes which indicate they're reviewing something. Also, did you get any indication of why they needed verification in the first place? That can sometimes hint at what might be causing delays.

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Philip Cowan

Everyone's suggesting complicated solutions, but have you checked your actual bank account? In my experience with SBTPG processing issues, the refund often arrives in your bank account while the tracking systems still show outdated information. The "canceled" status frequently indicates the transfer has left SBTPG's system and is en route to your financial institution. Check your pending deposits directly with your bank - you might find it's already there.

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Caesar Grant

I successfully resolved this exact issue last week by following these steps: Step 1: Downloaded my IRS transcript (showed the refund was already issued) Step 2: Called my bank to ask about incoming ACH transfers (they could see it pending) Step 3: Contacted TurboTax through their messaging system (they confirmed SBTPG had already forwarded the funds) Step 4: Checked my account the next morning and the money was there The whole time SBTPG's tracker showed nothing. Their system is notoriously behind actual transfer status. My refund appeared exactly 2 days after the "canceled" notice, but SBTPG's website didn't update until 3 days after I already had my money.

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Caesar Grant

Yes, the IRS transcript verification is frustratingly strict. I had to use my credit card number, mortgage account number, and mobile phone registered in my name. If you can't pass their online verification, you can request a mailed transcript PIN, but that takes 5-10 business days to arrive.

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Elliott luviBorBatman

How long did TurboTax support take to respond? Been waiting 8 hours already for them to get back to me about the same issue...

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Manny Lark

I would argue that services like Claimyr might actually be worth it in some cases, particularly if you've been trying unsuccessfully to reach the IRS for days. While it's true that patience might eventually get you through, if you're dealing with time-sensitive issues or potentially missing money, the cost could be justified. The IRS call centers are notoriously understaffed, especially during peak tax season, and their systems often disconnect callers when queues get too long. I've heard from several colleagues that using connection services saved them hours of frustration, though your mileage may vary depending on your specific situation.

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Rita Jacobs

Have you considered filing a complaint with the CFPB (Consumer Financial Protection Bureau) about SBTPG? I did this last year when they held my refund for over a week with no explanation. The CFPB complaint got their attention pretty quickly, and I had my money within 48 hours of filing it. You can submit a complaint at consumerfinance.gov/complaint. Make sure to include all relevant dates, your daughter's DDD, and mention that others with the same bank are receiving their refunds while hers is still being held.

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