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TurboTax Account Error While Waiting for 2021/2022 Tax Refunds - Can't Access Account to Check Submission Status

Filed my taxes for 2021 and 2022 and still no refund. WMR tool shows processing and transcripts haven't updated in months. Called the IRS multiple times but just get the generic 'still processing' message. Starting to feel like I'm never gonna see this money. I've been trying to access my TurboTax account to check if there might be any issues with my return submission that could be causing the delay, but I keep getting error messages. When I try to sign in with my user ID, I get a "Service error: 'Something went wrong'. Code: 'INTERNAL_SERVER_ERROR'" message. I was last signed in about 5 hours ago, and now I can't even access my account to see if there's something wrong with my tax filings. I tried logging in with a different user ID as the error page suggests, but still no luck. This is just adding to my frustration with the whole tax refund situation. I filed both my 2021 and 2022 returns through TurboTax, but now I can't even access the platform to check my submission details while the IRS keeps giving me the runaround with their "still processing" message. Is anyone else experiencing these TurboTax login errors? Could this be related to why my refunds are taking so long? I'm starting to worry that my information isn't even properly in the IRS system.

Hunter Edmunds

Tax pro here - there's a huge backlog right now. The IRS is still working through millions of returns. Best thing to do is check your transcript weekly for any updates or codes that might indicate movement.

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Ella Lewis

how do you even read those transcripts?? its like trying to decode ancient hieroglyphics šŸ¤”

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2M

Hunter Edmunds

They can be confusing! Each code means something specific about where your return is in the process.

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2M

Andrew Pinnock

You should try taxr.ai - it literally changed my life with my refund situation. Instead of trying to guess what all those codes mean, it analyzes your transcript and tells you exactly what's happening and when you'll likely get paid. Worth the $4.99 https://taxr.ai

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Brianna Schmidt

fr? does it actually work? seems too good to be true

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2M

Andrew Pinnock

100% legit. It told me exactly why my refund was held up (had a missing form) and predicted my DDD within 2 days accuracy

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2M

Brianna Schmidt

just tried it and HOLY MOLY šŸ¤Æ why isnt everyone using this?? saved me hours of googling random codes

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1M

Alexis Renard

same boat fam, been waiting since march 2022 smh

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Camila Jordan

its crazy how they expect us to pay on time but take forever to give us our money back šŸ¤”

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Tyler Lefleur

try owing them money and see how fast they move then šŸ’…

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1M

Madeline Blaze

Filed 2021 in February 2022... still processing. This is beyond ridiculous at this point.

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Jade O'Malley

omg thats even worse than my situation! have you tried calling?

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1M

Madeline Blaze

gave up calling after being hung up on 4 times lol

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1M