FL DEO Unemployment: Claim locked after multiple ID.me uploads, insufficient info emails - What to do?

have u tried turning it off and on again? 🤣 jk jk. but srsly, sometimes logging out of ur account, clearing browser cache, and trying again can help. worth a shot!

Have you tried reaching out to your local representative? Sometimes they can help push things through when you're stuck in the system.

Has anyone else noticed that the system seems to be worse on certain days? I swear Mondays and Fridays are the absolute worst for getting anything done.

This whole situation is a dumpster fire 🔥 I've been dealing with EDD for 6 months now. My advice? Document EVERYTHING. Every call, every email, every piece of mail. You never know when you'll need to prove you did something.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/AsdxiF0IH1k

Hey OP, just a heads up - make sure your ID.me account email matches the one on your unemployment claim. I had issues because they were different and it took forever to figure out.

I'm in the same boat, friend. Been trying to get my claim unlocked for weeks. It's like they're speaking a different language sometimes. Hang in there!

Ugh, I've been there. The whole system is a mess. Have you tried calling them directly? Sometimes you need to speak to a human to get this sorted out.

Here's what you need to do when you finally get someone on the phone: 1. Stay calm and polite. I know it's frustrating, but the person on the other end isn't personally responsible for the system's issues. 2. Clearly explain that you've uploaded your documents multiple times and keep getting the "insufficient information" message. 3. Ask them to specifically tell you what's wrong with your documents. Is it the image quality? Missing information? Expired ID? 4. Request step-by-step instructions on how to correctly submit your documents. 5. Get the name and ID number of the representative you're speaking with, and take notes during the call. 6. If they can't help, ask to speak with a supervisor or someone in the ID verification department. 7. Before ending the call, confirm what your next steps should be and when you can expect a resolution. Remember, persistence is key. Don't give up! 💪

I had a similar issue. Turns out, there was a discrepancy between the address on my license and the one I used for my claim. Double-check all your info matches exactly.

If you're facing issues with your unemployment claim through ID.me, it might be helpful to note that even slight discrepancies in your documents can lead to them being rejected. This service is crucial for security, but it can be overly meticulous. When speaking to a representative, clearly articulate your problem and provide them with a summary of your situation. It's also worthwhile to verify that the images of your documents are clear and taken in good lighting. Consider using the Claimyr tool to expedite reaching a representative if it's within your budget. However, remember that this is a paid service, and you should weigh its cost against the potential benefits. Keep all information consistent across all platforms to avoid any mismatches, and regularly check your email for any communication from ID.me or the unemployment office. Stay persistent, and consider reaching out to your local representative if progress stalls. Good luck!

Plot twist: the unemployment office is actually run by a bunch of cats walking across keyboards. Would explain a lot tbh 🐱💻