Can I delete and restart my entire DEO claim? Submitted with wrong information

Ugh seriously?? That's what I was afraid of. I've been trying to call all morning and just get disconnected every time. Do you know if there's a specific department I should ask for?

Thank you for this! I'll try the CONNECT inbox right now. Should I upload any documentation to prove the correct information?

45 minutes? You got lucky! I've been trying to reach DEO for three days straight about an adjudication issue and can't get through AT ALL. Their phone system is completely broken - it either hangs up immediately or puts you on hold for hours and then disconnects.

I've been in this exact situation and let me tell you, trying to reach DEO is IMPOSSIBLE these days. I tried for TWO WEEKS calling hundreds of times. Their system is deliberately designed to prevent you from getting help. It's criminal how they treat people who are already struggling financially.

I've never heard of that before. Does it actually work? I'm desperate enough to try anything at this point because I've called like 30 times today.

Thank you! I'm going to try that today. I have all my W-2s and pay stubs ready to go.

That's really good advice - I wouldn't have thought of that! My first claim week deadline is coming up in 3 days.

FACT FINDING INTERVIEWS TAKE WAY LONGER THAN 3 WEEKS NOW!! My adjudication has been pending for almost 2 months with no interview scheduled! The system is completely backed up and broken!

I'll start keeping track right away. I didn't think about CareerSource - there's an office about 15 minutes from me. I'll try them tomorrow if I can't get through on the phone today.

That's great news! Glad you got it sorted out quickly. Just remember to keep claiming your weeks on schedule and respond promptly to any fact-finding questionnaires they might send. Sometimes fixing information can trigger additional verification steps.

So happy you got this resolved! I've been following your thread because I'm dealing with a similar issue. Did the agent give you any timeline for when your corrected claim will be processed? I'm worried about how long it might take to get my first payment after making corrections.

@Natasha Ivanova The agent told me it would take about 1-2 weeks for the corrections to fully process in the system, but she said I should keep claiming my weeks as scheduled during that time. She mentioned that once everything is verified, any eligible payments would be retroactive to my original claim date. Definitely recommend trying Claimyr if you re'having trouble getting through - it was a lifesaver!

@Katherine Harris Congratulations on getting it resolved! This gives me hope because I m'in almost the exact same situation - filed my claim with wrong employer information and have been panicking for days. I m'definitely going to try Claimyr based on your success story. Did they ask for any specific documentation when you called, or were you able to just verbally provide the correct information?

@CosmicCrusader When I called, the agent was able to make most of the corrections just based on what I told her over the phone. I had my W-2 and pay stubs ready in case she needed specific numbers, but she only asked me to verify a few dates and my total earnings from my last employer. She did mention that if there were any major discrepancies, they might request documentation later, but for basic errors like wrong dates or typos in employer names, they can usually fix it right away. Definitely have your correct employment info organized before you call though - it makes the whole process go much smoother!

@Katherine Harris This is exactly what I needed to hear! I made similar mistakes on my claim last week and have been stressed out thinking I d'have to wait months for corrections. Going to try Claimyr tomorrow morning. Did the agent mention anything about whether these corrections could delay your overall processing time, or does it pretty much stay on the same timeline as if you d'filed correctly from the start?

@Fatima Al-Hashemi The agent told me that since the corrections were made early in the process, it shouldn t'significantly delay my timeline. She said the key is getting the corrections done before they start verifying employment with your former employers. If you wait too long and they ve'already contacted your employer with the wrong information, that can cause more delays. But since you re'addressing it within a week of filing, you should be fine! The agent actually commended me for catching the errors quickly rather than waiting for them to find the discrepancies later.

@Noah Ali Thank you so much for sharing your experience! It s'really reassuring to hear from someone who went through the exact same thing. I was literally losing sleep over this thinking I had ruined everything. Your point about getting corrections done before the review process is really helpful - I didn t'realize timing could make such a difference. I m'going to keep pushing to get through to an agent today. Did you notice any issues with your payments or processing time after the corrections were made, or did everything go smoothly once they fixed the information?

@Lucas Kowalski Once they made the corrections, everything processed normally for me! I was worried there would be delays or complications, but my payments started coming through on the regular schedule. The only thing I noticed was that I got a verification questionnaire about 2 weeks later asking me to confirm some of the employment details they had corrected, but that was just a routine check. I uploaded my W-2 and pay stubs through CONNECT and it was cleared within a few days. The whole experience taught me that DEO actually has pretty good systems in place for handling these corrections - it s'just getting through to them that s'the nightmare part! Definitely keep trying today while your claim is still fresh in the system.

@Noah Ali This thread has been so incredibly helpful! I just wanted to add that I had a similar experience where I messed up my employer s'name and address on my initial application. Like you said, the agent was super understanding and told me it happens all the time - apparently people rush through the application when they re'stressed about losing their job. She fixed everything in about 10 minutes once I got through. For anyone else reading this, definitely don t'panic about these kinds of mistakes. The DEO staff have seen it all before and they know how confusing the CONNECT system can be for first-time filers.