So happy to see this update! After 5 months of waiting, you definitely deserved some good news. I'm currently in week 3 of adjudication myself and posts like this give me hope that there's light at the end of the tunnel. The DEO system is absolutely broken but at least we have this community to help each other navigate through it. Enjoy finally having some financial relief!

This is such great news to see! I'm currently in week 6 of adjudication and stories like yours give me hope that the system does eventually work (even if painfully slowly). The 5-month wait you went through sounds absolutely brutal - I can't imagine the stress of borrowing money just to keep utilities on. For anyone else still waiting, it's encouraging to see the actual payment timeline once things finally get moving. The 2 business days from "issued" to deposit seems to be pretty consistent based on what others have shared here too. Congrats on finally getting through the DEO maze! Here's hoping the $300 federal portion shows up soon and you can start getting caught up on everything. This community has been so helpful for understanding what to expect during this whole nightmare process.

Thank you everyone for all the helpful advice! I'm going to start my reapplication tomorrow and make sure all my work search records are organized. I'll make sure to keep claiming weeks while it processes. Hopefully it goes smoothly but based on all your experiences I'm prepared for it to take some time. Really appreciate all the information!

One tip I wish someone had told me - when you reapply, double-check that your mailing address and direct deposit info are still correct in the system. During my reapplication process, somehow my address got corrupted and they were trying to mail correspondence to an incomplete address, which delayed everything by weeks. Also, if you have any old overpayment issues or anything like that from your previous benefit year, try to get those resolved before applying if possible. The system sometimes flags new applications if there are unresolved issues from the old claim. Good luck with your reapplication - the process is definitely frustrating but most people do get approved eventually!

As someone who's been navigating the Florida unemployment system for over a year now, I can't emphasize enough how valuable this entire thread is! The collective troubleshooting knowledge here is absolutely incredible - from the specific phone sequences to the precise timing strategies to the transaction spacing tips. What really strikes me is how we've all had to become experts in gaming a system that should just work normally. The fact that accessing our own earned benefits requires this level of strategic planning is both impressive (in terms of community problem-solving) and completely unacceptable from a policy perspective. I'm saving every single tip mentioned here, especially the newer ones about the CFPB complaints and setting up small recurring transactions to keep cards "active." For anyone new to this system - please don't let this discourage you from applying for benefits you've earned, but definitely arm yourself with this knowledge ahead of time. This community is proof that even when systems are designed to fail us, we can help each other succeed. Thank you to everyone who contributed their hard-won wisdom!

This thread is absolutely incredible - it's like a masterclass in community problem-solving! As someone who's dealt with Way2Go card issues multiple times over the past two years, I can confirm that pretty much every tip mentioned here actually works. The 2-4-3 sequence at exactly 8:30am has saved me countless hours of frustration. I'd like to add one more tip that's helped me: if you're getting ready to make a large purchase (like paying rent with your card), call Way2Go the day before and let them know the approximate amount and merchant type. I learned this after my card got locked when I tried to pay $1,200 rent - apparently large single transactions trigger their fraud detection just as much as multiple small ones. The customer service rep told me they can put a 24-hour note on your account for expected large transactions. It's ridiculous that we need to get permission to spend our own benefits, but it beats dealing with a locked card when your rent is due! Also want to echo the CFPB complaint suggestion - I used that route once when I was completely unable to reach anyone for 5 days straight, and got a callback from their executive team within 36 hours. This community is amazing for turning a broken system into something navigable through shared knowledge!

I'm dealing with the same exact problem right now! Been trying to reach claims for over a week about my pending adjudication and keep getting bounced around to different departments. The most frustrating part is when they tell you "sorry, wrong department" after you've already waited 30+ minutes on hold. Reading through these responses, I'm definitely going to try the early morning approach at 7:30am and the option 5-2-4 sequence that Lucas mentioned. Also going to give the afternoon calling strategy a shot since that seems to work for some people. Has anyone had success with the live chat feature on the CONNECT website, or is that just as useless as the phone system? I noticed it's available during business hours but wondering if they can actually help with adjudication issues or if they just tell you to call. Thanks for posting this - at least now I know I'm not the only one going through this nightmare!

I'm going through this exact same frustration right now! My claim has been stuck in pending adjudication for 3 weeks and I can't get anyone on the phone who can actually help. I've tried calling at different times of day but keep getting transferred to the wrong departments or just hanging up after waiting forever. Reading through all these tips is really helpful - I had no idea about the option 5-2-4 sequence or calling right at 7:30am. Definitely going to try both of those strategies tomorrow. The idea about contacting your state representative is also something I never considered but makes total sense if the phone system continues to fail. It's so frustrating that we have to jump through all these hoops just to get basic information about our own claims. The system really does seem designed to make it as difficult as possible to get help. But I'm not giving up - my rent is due next week and I need this resolved ASAP! Thanks everyone for sharing your experiences and tips. At least knowing other people have gotten through eventually gives me some hope!

any update? did ne of these work for u?

I'm dealing with a similar adjudication nightmare - 5 weeks stuck on a "voluntary quit" determination even though I was laid off due to budget cuts. The most frustrating part is how the system just leaves you in limbo with zero communication. One thing that helped me get a tiny bit of progress was documenting EVERYTHING. I started keeping a spreadsheet with every call I made (date, time, rep name if I got one, reference numbers, what they told me). When I finally did get through to someone last week, having all those details seemed to get their attention more than just saying "I've called a bunch of times." Also, has anyone tried reaching out to local news stations? I've been thinking about contacting the investigative teams that do "on your side" type stories. The DEO might actually respond if there's media pressure involved. This whole system is such a mess that it feels like public shame might be the only thing that works.